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OpenText Functional Testing Lab for Mobile and Web vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (5th)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (18th)
 

Mindshare comparison

As of November 2025, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 1.2%, up from 0.8% compared to the previous year. The mindshare of Sauce Labs is 5.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Sauce Labs5.4%
OpenText Functional Testing Lab for Mobile and Web1.2%
Other93.4%
Functional Testing Tools
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Has reduced the need for scripting knowledge and enabled broader test script creation
The ease of use and zero cost are what I appreciate most about this product. The key for us is their Digital Lab service. With Digital Lab service, you have no control over those devices; you are simply getting an iOS device and using it as it is. Many of our customers are using InTune and other deployment services that have security settings on them. OpenText Functional Testing Lab for Mobile and Web allows us to test with our customers' setup of their device and ensure that the scripts will run against it versus a cloud service that does not have any of their security sizing and cannot truly mimic a real-life scenario. The overall framework of UFT in general helps reduce manual testing efforts for us. The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant. By being able to develop scripts that way, you prevent having to know VB script. I have testers who create manual scripts and are already running the test manually; now they can perform that same effort in UFT One, and it creates the scripts so they do not have to recreate them every time. We do use the product's API integrations at some customers, though I am not as familiar with it as some of my colleagues are. My understanding is that for free, you can set up virtual APIs that do not exist yet, allowing you to mimic that behavior even before your APIs have been built. That is a huge selling feature and a significant zero-cost feature in being able to run your API tests even before the API is finished.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is virtualization."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"It is a complete solution for mobile application testing."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The product is easy to use."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"It has significantly enhanced our testing accuracy by approximately 50%."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"The most valuable feature is cross-browser, cross-OS, cross-mobile device testing."
 

Cons

"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"The documentation and user interface both need improvement."
"I would like to see more integration with automation tools."
"They should introduce a pay-per-use subscription model."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​"
"The ability to configure the memory and CPU for the test machines should be included."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"We did initially go with Sauce Labs because of the pricing and integration."
"Their pricing is incredibly competitive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"We have an enterprise account; it has worked great for our needs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Non Profit
10%
Performing Arts
8%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation. Additionally, from a strategic standp...
What is your primary use case for Micro Focus UFT Mobile?
OpenText Functional Testing Lab for Mobile and Web can be used for a range of applications, not just web and mobile. It works very well for SAP, which is an enterprise platform. It can be used for ...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. Sauce Labs and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.