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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (6th)
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 0.9% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
OpenText Functional Testing Lab for Mobile and Web2.0%
Other93.0%
Functional Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."
"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"They've all been really satisfied with the scalability of the HPE products."
"The ideas and possibilities that this tool has are incredibly useful."
"The product is easy to use."
"It is a complete solution for mobile application testing."
"The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool."
"The most valuable feature of this solution is virtualization."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The product's initial setup phase was easy."
"With TestComplete, I can discover bugs faster and easier than testing manually."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"I like the cross browser compatibility, as it saves a lot of time re-writing scripts to accommodate different browsers."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
 

Cons

"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"It's complex, and you need more skills than in most implementations."
"I think the interface is not very good and I have used other solutions that are easier to learn."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"Because of connection errors, we've haven't yet been able to set it up properly at my company."
"They should introduce a pay-per-use subscription model."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Sometimes the app crashes during test execution based on the amount of code that is running."
"When it comes to customization controls the scalability of SmartBear TestComplete is limited."
"Implementation of screen recording during testing (video recording)."
"A test case design (schema) module would be nice."
"More APIs could be added."
"There could be API interfaces with this tool."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"It comes with a high cost."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The option we chose was around $2,000 USD."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"SmartBear TestComplete is an expensive tool."
"The licensing costs are in the range of $1,000 to $3,000."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Construction Company
9%
Non Profit
8%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.