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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (6th)
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (4th), Test Automation Tools (5th)
 

Mindshare comparison

As of June 2025, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 0.8%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"The most valuable feature of this solution is virtualization."
"It is a complete solution for mobile application testing."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"Test items, project variables helps in managing automation suite and scheduling execution."
"When compared to other tools, it is very simple."
"You can record your actions and play them back later."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The ability to run a whole suite of tests automatically (which we did overnight)."
 

Cons

"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"They should introduce a pay-per-use subscription model."
"The documentation and user interface both need improvement."
"I would like to see more integration with automation tools."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"The artificial intelligence needs to be improved."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"The pricing is the constraint."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
 

Pricing and Cost Advice

"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"We have a TestComplete 12 license."
"Our ROI is about $10,000 a year."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The solution's pricing is too high."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The pricing is a little above average — it could be lower."
"It comes with a high cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
18%
Non Profit
9%
Healthcare Company
5%
Computer Software Company
18%
Manufacturing Company
14%
Financial Services Firm
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.