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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (5th)
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of March 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
OpenText Functional Testing Lab for Mobile and Web2.0%
Other93.0%
Functional Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"We escalate tickets to HPE, and we don't have problems."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The most valuable feature of this solution is virtualization."
"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"The product is easy to use."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"TestComplete is much more flexible, light, and easy to use."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"TestComplete is simple, it's a very easy-to-use tool."
"Even with my limited programming knowledge, I was able to create automation tests using the Keyword Test feature."
"Good test coverage through automation and provides unique solutions to most of the automation challenges (e.g. comparison of images)."
"The integration with various tools is important."
"The Object Spy has surpassed any other "spy" tools I have ever used."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
 

Cons

"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"However, it is still a young product that is improving leaps and bounds each release."
"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"From my understanding, the product has changed significantly since v5 was released. I don’t know that it has necessarily improved, for my needs."
"The integration tools could be better."
"Right now, the product only supports Windows."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The licensing costs are a little bit high and should be reduced."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"It seems to crash once every two to three months."
 

Pricing and Cost Advice

"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The option we chose was around $2,000 USD."
"Our ROI is about $10,000 a year."
"The solution's pricing is too high."
"The pricing is pretty reasonable."
"The pricing is a little above average — it could be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Non Profit
10%
Performing Arts
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.