OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

OpenText and SmartBear are both solutions in the Functional Testing Tools category. OpenText is ranked #16 with an average rating of 7.5, while SmartBear is ranked #8 with an average rating of 8.5. OpenText holds a 2.0% mindshare in FT, compared to SmartBear’s 4.7% mindshare. Additionally, 83% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText Functional Testing...

Read 19 OpenText Functional Testing Lab for Mobile and Web reviews

3,108 Views
2,424 Comparison Views

83% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

8,676 Views
5,553 Comparison Views

87% willing to recommend

OpenText Functional Testing...

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

SmartBear TestComplete and OpenText Functional Testing Lab are key players in the software testing market, with SmartBear leading due to its affordability and comprehensive support.

Features: SmartBear TestComplete provides easy-to-use automation tools, extensive integrations, and comprehensive support for various platforms. Its record-and-playback functionality, data-driven testing, and cross-browser compatibility offer flexibility. OpenText Functional Testing Lab excels in advanced test execution, analytics, and mobile web testing features. It supports automated testing on real devices, API integrations, and virtualization.

Room for Improvement: SmartBear TestComplete could enhance mobile testing automation, improve script maintenance, and expand integration capabilities with third-party tools. OpenText Functional Testing Lab might need to streamline its deployment process, improve pricing transparency, and enhance user-friendliness for scripting capabilities.

Ease of Deployment and Customer Service: SmartBear TestComplete offers straightforward deployment and robust support, facilitating easy transitions. OpenText Functional Testing Lab requires more setup effort but provides comprehensive support services, making it suitable for long-term strategic deployments.

Pricing and ROI: SmartBear TestComplete is more affordable initially, yielding quicker ROI with a pricing model that starts around $4,000. OpenText Functional Testing Lab has a higher setup cost but offers significant ROI due to its advanced features and testing capabilities over time. It appeals to those seeking long-term value despite the initial investment.

To learn more, read our detailed OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete Report (Updated: June 2026).

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Functional Testing...

Ranking in Functional Testing Tools

16th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (5th)

SmartBear TestComplete

Ranking in Functional Testing Tools

8th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th), Test Automation Tools (6th)

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 0.9% compared to the previous year. The mindshare of SmartBear TestComplete is 4.7%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools Mindshare Distribution
Product	Mindshare (%)
SmartBear TestComplete	4.7%
OpenText Functional Testing Lab for Mobile and Web	2.0%
Other	93.3%

Functional Testing Tools

Featured Reviews

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

Experienced ease in automation with strong support while seeking improvements in low-code options

OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We evaluated other mobile testing solutions and found this to be superior to all of them."

"They've all been really satisfied with the scalability of the HPE products."

"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."

"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."

"The pricing is great."

"The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool."

"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."

"It is a complete solution for mobile application testing."

More OpenText Functional Testing Lab for Mobile and Web pros

"The most valuable feature is the integration with Azure DevOps."

"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."

"You can record your actions and play them back later."

"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."

"It is value for money, and different licensing options are available."

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."

"After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete, and they started running again with version 11.11."

"I changed because I did not have any solutions as close to the real thing as this."

More SmartBear TestComplete pros

Cons

"I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them."

"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."

"It's very new to HP. They need to go beyond the HP world."

"I think the interface is not very good and I have used other solutions that are easier to learn."

"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."

"Sometimes, it's challenging to have relations with OpenText support."

"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."

"However, it is still a young product that is improving leaps and bounds each release."

More OpenText Functional Testing Lab for Mobile and Web cons

"The level of technical support leaves a lot to be desired."

"The solution doesn't have a very flexible pricing model."

"A major part of the product that needs improvement is the licenser."

"A test case design (schema) module would be nice."

"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

"Sometimes the app crashes during test execution based on the amount of code that is running."

"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."

More SmartBear TestComplete cons

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."

"The product could be more affordable."

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."

"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"SmartBear TestComplete is an expensive tool."

"It is approximately $6,000 a year."

"The pricing is a little above average — it could be lower."

"The pricing is pretty reasonable."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

12%

Non Profit

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

10%

Construction Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	19
Large Enterprise	32

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?

Digital Lab is a pretty solid product with areas that could be continuously improved on.

See all answers

What is your primary use case for Micro Focus UFT Mobile?

I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...

See all answers

What advice do you have for others considering Micro Focus UFT Mobile?

I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What is your primary use case for SmartBear TestComplete?

We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.

See all answers

Comparisons

Tricentis Tosca vs OpenText Functional Testing Lab for Mobile and Web

Compared 8% of the time

Perfecto vs OpenText Functional Testing Lab for Mobile and Web

Compared 7% of the time

Selenium HQ vs OpenText Functional Testing Lab for Mobile and Web

Compared 6% of the time

Ranorex Studio vs OpenText Functional Testing Lab for Mobile and Web

Compared 6% of the time

Salesforce Platform vs OpenText Functional Testing Lab for Mobile and Web

Compared 5% of the time

More OpenText Functional Testing Lab for Mobile and Web Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 14% of the time

Eggplant Test vs SmartBear TestComplete

Compared 8% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 7% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 7% of the time

Katalon Studio vs SmartBear TestComplete

Compared 3% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web

July 2026

OpenText Functional Testing Lab for Mobile and Web report

Download OpenText Functional Testing Lab for Mobile and Web product report

Buyer's Guide

SmartBear TestComplete

July 2026

Download SmartBear TestComplete product report

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center

No data available

Overview

OpenText Functional Testing Lab for Mobile and Web offers integration with HPE and non-HPE tools, real device testing, and device management. It supports real-time analytics and multi-platform testing, ensuring traceability and flexibility with decentralized devices.

OpenText Functional Testing Lab for Mobile and Web is designed to enhance testing efficiency for mobile and desktop applications by allowing ease of integration with different testing environments. It features real-time analytics, supports automated device management, and provides the flexibility of decentralized testing on real devices. With a focus on robust traceability, it stands out as a comprehensive choice for optimizing software development life cycles, especially notable for its ability to support multiple devices simultaneously and strategic scaling through network virtualization and AWS device farm.

What are the key features of OpenText Functional Testing Lab?

Ease of Use: Intuitive interface facilitating user engagement.
Integration: Compatible with HPE and non-HPE tools for improved workflow.
Real Device Testing: Ensures testing on actual devices for accurate results.
Automation: Advanced capabilities streamline repetitive testing.
Device Management: Flexible management of decentralized devices.
Multi-Platform Support: Simultaneous testing across various platforms.
Traceability: Strong application delivery traceability for robust tracking.

What benefits should users look for in reviews?

Scalability: Ability to handle multiple devices and scale as needed.
Flexibility: Deployment options include both on-premises and cloud-based solutions.
Real-Time Analytics: Provides actionable insights for data-driven decisions.
Enhanced Performance: Optimizes the software development lifecycle.
Comprehensive Testing: Facilitates thorough functional and performance testing.

Financial services companies utilize OpenText Functional Testing Lab for optimizing mobile solutions and applications, ensuring a streamlined integration into their Application Lifecycle Management and Unified Functional Testing processes. It aids in functional and performance testing, adapting to both on-premises and cloud deployments to suit industry-specific demands.

OpenText

SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.

SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.

What are the key features of SmartBear TestComplete?

Object Browser and Object Spy: Provides deep inspection and interaction capabilities within applications.
Integration Support: Seamlessly works with third-party tools and CI platforms.
Record-and-Playback: Simplifies test creation and execution.
Data-Driven Testing: Enhances testing processes by using varied data inputs.
Self-Healing: Offers resilience in automated tests upon changes.
Cross-Browser Compatibility: Supports testing across different browsers effectively.

What benefits do users highlight in reviews?

Efficiency: Streamlines testing processes and reduces manual effort.
Consistency: Promotes uniform testing practices through modular approaches.
Diverse Tech Stack Support: Accommodates a wide range of programming languages.
CI/CD Pipeline Compatibility: Enhances integration and testing in CI/CD workflows.

SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.

SmartBear

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

June 2026

Free Report: OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: June 2026.

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