OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete comparison

Why PeerSpot?

OpenText and SmartBear are both solutions in the Functional Testing Tools category. OpenText is ranked #18 with an average rating of 7.0, while SmartBear is ranked #6 with an average rating of 8.5. OpenText holds a 2.0% mindshare in FT, compared to SmartBear’s 4.4% mindshare. Additionally, 83% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText Functional Testing...

Read 19 OpenText Functional Testing Lab for Mobile and Web reviews

4,306 Views
3,273 Comparison Views

83% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

10,388 Views
6,752 Comparison Views

87% willing to recommend

OpenText Functional Testing...

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

SmartBear TestComplete and OpenText Functional Testing Lab are key players in the software testing market, with SmartBear leading due to its affordability and comprehensive support.

Features: SmartBear TestComplete provides easy-to-use automation tools, extensive integrations, and comprehensive support for various platforms. Its record-and-playback functionality, data-driven testing, and cross-browser compatibility offer flexibility. OpenText Functional Testing Lab excels in advanced test execution, analytics, and mobile web testing features. It supports automated testing on real devices, API integrations, and virtualization.

Room for Improvement: SmartBear TestComplete could enhance mobile testing automation, improve script maintenance, and expand integration capabilities with third-party tools. OpenText Functional Testing Lab might need to streamline its deployment process, improve pricing transparency, and enhance user-friendliness for scripting capabilities.

Ease of Deployment and Customer Service: SmartBear TestComplete offers straightforward deployment and robust support, facilitating easy transitions. OpenText Functional Testing Lab requires more setup effort but provides comprehensive support services, making it suitable for long-term strategic deployments.

Pricing and ROI: SmartBear TestComplete is more affordable initially, yielding quicker ROI with a pricing model that starts around $4,000. OpenText Functional Testing Lab has a higher setup cost but offers significant ROI due to its advanced features and testing capabilities over time. It appeals to those seeking long-term value despite the initial investment.

To learn more, read our detailed OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete Report (Updated: September 2026).

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

September 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Functional Testing...

Ranking in Functional Testing Tools

18th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (4th)

SmartBear TestComplete

Ranking in Functional Testing Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (5th), Test Automation Tools (6th)

Mindshare comparison

As of November 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 1.2% compared to the previous year. The mindshare of SmartBear TestComplete is 4.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools Mindshare Distribution
Product	Mindshare (%)
SmartBear TestComplete	4.4%
OpenText Functional Testing Lab for Mobile and Web	2.0%
Other	93.6%

Functional Testing Tools

Featured Reviews

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

Experienced ease in automation with strong support while seeking improvements in low-code options

OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."

"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."

"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."

"We escalate tickets to HPE, and we don't have problems."

"It is a complete solution for mobile application testing."

"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."

"The most valuable feature of this solution is virtualization."

"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."

More OpenText Functional Testing Lab for Mobile and Web pros

"The integration with various tools is important."

"The solution is great as a record and playback tool, and it also has valuable regression testing."

"The most valuable feature of this solution is regression testing tools."

"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."

"Runs in different remote machines. We have multiple versions of the software being tested."

"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."

"Customer service and technical support responsiveness are high. Everyone is very professional."

"TestComplete is a good product compared to other options that are on the market."

More SmartBear TestComplete pros

Cons

"The product's object detection method needs to be improved since it can help testers do perfect testing."

"Sometimes, it's challenging to have relations with OpenText support."

"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."

"It's complex, and you need more skills than in most implementations."

"They should introduce a pay-per-use subscription model."

"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."

"I would like to see more integration with automation tools."

"It's very new to HP. They need to go beyond the HP world."

More OpenText Functional Testing Lab for Mobile and Web cons

"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."

"Headless testing would be a big improvement."

"This tool is also very expensive compared to the similar tools in the market. Price needs to be affordable."

"There often are issues with web test execution."

"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."

"LoadComplete could be a little more user-friendly, but is still better than LoginVSI."

"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

"I can sense there's still a little bit more room for improvement in terms of making the whole testing process easier."

More SmartBear TestComplete cons

Pricing and Cost Advice

"The product could be more affordable."

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."

"The licensing costs are in the range of $1,000 to $3,000."

"The solution's pricing is too high."

"It comes with a high cost."

"We have a TestComplete 12 license."

"The product is becoming more and more expensive."

"SmartBear TestComplete is an expensive tool."

"The pricing is pretty reasonable."

"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Construction Company

11%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

13%

Financial Services Firm

12%

Outsourcing Company

10%

Construction Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	19
Large Enterprise	32

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?

Digital Lab is a pretty solid product with areas that could be continuously improved on.

See all answers

What is your primary use case for Micro Focus UFT Mobile?

I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...

See all answers

What advice do you have for others considering Micro Focus UFT Mobile?

I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I am not involved in pricing or licensing; our management team handles these aspects.

See all answers

What needs improvement with SmartBear TestComplete?

While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...

See all answers

What is your primary use case for SmartBear TestComplete?

We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.

See all answers

Comparisons

Tricentis Tosca vs OpenText Functional Testing Lab for Mobile and Web

Compared 9% of the time

Selenium HQ vs OpenText Functional Testing Lab for Mobile and Web

Compared 8% of the time

Ranorex Studio vs OpenText Functional Testing Lab for Mobile and Web

Compared 7% of the time

Salesforce Platform vs OpenText Functional Testing Lab for Mobile and Web

Compared 7% of the time

Perfecto vs OpenText Functional Testing Lab for Mobile and Web

Compared 6% of the time

More OpenText Functional Testing Lab for Mobile and Web Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 12% of the time

OpenText Functional Testing vs SmartBear TestComplete

Compared 8% of the time

Eggplant Test vs SmartBear TestComplete

Compared 6% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 6% of the time

ZAPTEST vs SmartBear TestComplete

Compared 2% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web

October 2026

OpenText Functional Testing Lab for Mobile and Web report

Download OpenText Functional Testing Lab for Mobile and Web product report

Buyer's Guide

SmartBear TestComplete

October 2026

Download SmartBear TestComplete product report

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center

No data available

Overview

OpenText Functional Testing Lab for Mobile and Web offers integration with HPE and non-HPE tools, real device testing, and device management. It supports real-time analytics and multi-platform testing, ensuring traceability and flexibility with decentralized devices.

OpenText Functional Testing Lab for Mobile and Web is designed to enhance testing efficiency for mobile and desktop applications by allowing ease of integration with different testing environments. It features real-time analytics, supports automated device management, and provides the flexibility of decentralized testing on real devices. With a focus on robust traceability, it stands out as a comprehensive choice for optimizing software development life cycles, especially notable for its ability to support multiple devices simultaneously and strategic scaling through network virtualization and AWS device farm.

What are the key features of OpenText Functional Testing Lab?

Ease of Use: Intuitive interface facilitating user engagement.
Integration: Compatible with HPE and non-HPE tools for improved workflow.
Real Device Testing: Ensures testing on actual devices for accurate results.
Automation: Advanced capabilities streamline repetitive testing.
Device Management: Flexible management of decentralized devices.
Multi-Platform Support: Simultaneous testing across various platforms.
Traceability: Strong application delivery traceability for robust tracking.

What benefits should users look for in reviews?

Scalability: Ability to handle multiple devices and scale as needed.
Flexibility: Deployment options include both on-premises and cloud-based solutions.
Real-Time Analytics: Provides actionable insights for data-driven decisions.
Enhanced Performance: Optimizes the software development lifecycle.
Comprehensive Testing: Facilitates thorough functional and performance testing.

Financial services companies utilize OpenText Functional Testing Lab for optimizing mobile solutions and applications, ensuring a streamlined integration into their Application Lifecycle Management and Unified Functional Testing processes. It aids in functional and performance testing, adapting to both on-premises and cloud deployments to suit industry-specific demands.

OpenText

SmartBear TestComplete offers automation testing across desktop, web, and mobile platforms with robust object identification and cross-browser compatibility. It features seamless integration with CI tools and supports diverse tech stacks, enhancing efficiency through modular testing and data-driven capabilities.

SmartBear TestComplete is known for its Object Browser and Object Spy, providing deep inspection and interaction within applications. It supports third-party tool integration, particularly CI platforms, enhancing testing consistency through name mapping and modular testing. Despite its high pricing and need for enhancement in COM and ActiveX support and mobile testing, it offers record-and-playback features, self-healing capabilities, and cross-browser compatibility, making it a choice for regression and automation. Users leverage it for testing in environments including Windows, with exploration into a Flutter-based mobile context. Improvements are desired in object mapping, headless testing, and programming language support, while challenges exist in UI usability and virtual machine licensing.

What are the key features of SmartBear TestComplete?

Object Browser and Object Spy: Provides deep inspection and interaction capabilities within applications.
Integration Support: Seamlessly works with third-party tools and CI platforms.
Record-and-Playback: Simplifies test creation and execution.
Data-Driven Testing: Enhances testing processes by using varied data inputs.
Self-Healing: Offers resilience in automated tests upon changes.
Cross-Browser Compatibility: Supports testing across different browsers effectively.

What benefits do users highlight in reviews?

Efficiency: Streamlines testing processes and reduces manual effort.
Consistency: Promotes uniform testing practices through modular approaches.
Diverse Tech Stack Support: Accommodates a wide range of programming languages.
CI/CD Pipeline Compatibility: Enhances integration and testing in CI/CD workflows.

SmartBear TestComplete is implemented in industries requiring comprehensive testing solutions, including those performing regression and functionality testing across platforms. Its integration and behavior automation support CI/CD pipelines, while desktop, web, and mobile applications are tested for UI automation and backend database functionality, showing its adaptability to industry-specific needs.

SmartBear

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

September 2026

Free Report: OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete

Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete and other solutions. Updated: September 2026.

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