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Buyer's Guide
Cloud Backup
September 2022
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Richard Muniz - PeerSpot reviewer
Systems Admin at a computer software company with 51-200 employees
Real User
Top 20
I can look at a single dashboard and know who has backed up recently and who hasn't
Pros and Cons
  • "Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
  • "One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."

What is our primary use case?

We use it for backup of our remote workstations.

How has it helped my organization?

Cove Data Protection has given us a fresh start in data backups. One of the problems we ran into was that the previous tool we were using wasn't really built for a large environment. It also didn't have the visibility we needed to administer it properly. Now, I can sit down and look at the Cove dashboard and I know what's going on in my environment. I know who's backed up recently, who hasn't, who's still here, who isn't. It's one pane of glass for me to run to and look at.

It has also made administration much easier. Our company didn't really administer the previous solution and that's one of the reasons it was such a mess. But because this solution is so simple to look at and know what's going on, I'm able to take about three hours out of a day, one day a week, and take care of my entire environment. It has given us the tools we needed to improve on what we were doing, so that we can actually administer it and take care of it.

What is most valuable?

All its features are valuable. Perhaps the biggest value we've gotten out of it is the backup and restore of anything a user happens to lose.

Another feature I really like is that we can stagger our backups a little bit. By that I mean we can download whatever needs to be backed up to an external disk, or do it locally and then load it up. That has proven to be very valuable in a couple of cases, especially with people who have bad connections.

It's very important to us that Cove provides cloud-based data protection. Disk space is something we always fight for, whereas this solution is out there and secure. We don't have to worry about it. And to make matters even better, our users can get it from anywhere in the world, if they need to.

In addition, because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily. Those local data centers also mean we were able to meet legal requirements.

The cloud-first architecture, in addition to eliminating the need to worry about hosting the storage, is very convenient because we have a very mobile workforce. Our people know how to get back what they deleted, quickly and easily. And, of course, the redundancy helps.

What needs improvement?

One area I don't like has to do with the agent that goes on the system. Deploying it is a piece of cake, but something I have noticed is that if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that. That's the only issue I have had.

For how long have I used the solution?

We've been using Cove Data Protection for six to eight months.

What do I think about the stability of the solution?

It's pretty stable and runs very well, except for that one little glitch with the agent. If the systems are online every day, like mine is, I almost never have a problem.

What do I think about the scalability of the solution?

Scaling it is very simple and it scales very well. If I have a system that I need to put it on, it takes two minutes and there it is. It grows well.

Currently, we have 150 to 220 laptops scattered around the world and that's what we're backing up every day. Our extent of usage of the solution is stable. If we ever start growing again we will increase our usage.

How are customer service and support?

Their technical support is great. They deserve a raise, every one of them. Any time I have had a question, they have always had an answer. If they don't know the answer, they'll admit it and they'll try to find the answer for me.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CrashPlan. Part of the reason we switched was that it was a lot more expensive. The other reason was that it was so difficult to administer. There wasn't one pane of glass you could look to know exactly what was going on in your environment.

How was the initial setup?

One of the problems we ran into was that we used JumpCloud. We don't use Active Directory to push our software, so there was a little bit of a learning curve. The good news was that the Cove guys were there, hand-in-hand, with us, as was JumpCloud staff. That meant we were able to put a PowerShell script in there and push it out from there.

With JumpCloud, the system has to be online to push something out to it. A lot of the implementation involved seeing if a system was online and, if it didn't have it, push it to it. But now, it has become part of our build system, so we're in pretty good shape.

The other problem, of course, was Mac. I can deploy it just fine to a Mac, but somebody then has to do some stuff on the other end. Unfortunately, that's just how it is with Macs. Some people have responded and done the work we needed for them to do, but we're still "fighting" with others. 

Overall, deploying it wasn't that terribly difficult. It just involved a few learning curves. We had it about 95 percent deployed within three or four days. If everybody had been online at the same time, we probably could have done it in a couple of hours.

In terms of maintenance, I have to stay on top of it a little bit, but that's not a big deal to me because I have a dedicated maintenance day. On that day I look at the systems and do what I need to do with them. Part of that is looking at the systems that haven't been backed up in a while and asking why. If they're online, I get in there and try to do a backup. If the agent won't respond, I either use a script to try to restart the agent or I redeploy the agent to it. It's the nature of the beast. You have to stay on top of any solution.

What was our ROI?

There's less of a chance of losing our data and, in the instances where we have had to restore, or migrate people, it has worked beautifully. You just can't put a price tag on that peace of mind.

What's my experience with pricing, setup cost, and licensing?

I like the pricing and licensing. The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need.

Which other solutions did I evaluate?

We looked at Acronis. Part of the problem with that solution was the cost. With N-able we get more bang for our buck, and it is also easier to administer.

What other advice do I have?

I'd tell a colleague who says that image-based backup is the only way to go is that there's a place for that, but you usually don't have to do an image-level backup. Sometimes, all you have to do is to get the little bits and pieces.

Cove Data Protection has a bit of a learning curve and it involves your users. How do they take care of themselves? You need to have those processes in place. Users should be able to restore their own stuff if they need to. Train them on how to do that and make documentation available out there to explain how to grab one little file, if that's all they need to do.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Owner at Simple Tech LLC
Reseller
Top 20
Streamlined the way we handle data protection across all devices and has greatly decreased time spent monitoring and checking the backup
Pros and Cons
  • "The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
  • "For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

What is our primary use case?

My primary use case is for servers, user workstations, and Office 365 data. For the servers, I was looking for a solution that would allow me to do disaster recovery testing without a huge overhead in cost. This was the only solution I could find that worked really well and allowed me to use my own appliances to do disaster recovery testing. It also allows me to have an appliance either in my office or at the client site to actively restore the actual appliance.

I do multiple disaster recovery tests every quarter, and we do recovery tests on workstations every couple of weeks just to confirm the data is accessible. For all the workstations we manage, we try to add the backup solution to each computer. They have a file-based backup for important files, which is a really cheap alternative, and then they have a full image-based backup, SQL backup, Exchange backup, and full server backups. 

Primarily, we use it in small businesses that either have a server, use Office 365, or both. We use it pretty heavily. We're an MSP that utilizes this solution, and we also resell it to another vendor that does more of a break/fix style. They're not really an MSP, but I resell it to them as well. The rest of them are through packages from my clients.

How has it helped my organization?

The amount of time it takes for us to monitor and check the backup has decreased greatly. We're down to about 20 minutes of checks each day. We used to spend an average of three hours testing and troubleshooting problems, but now it's very rare that we actually run into problems.

We only have to go into one console, which is another huge benefit because my techs don't have to bounce around.

The other benefit is being able to provide a workstation backup for clients. Previously, it would get really expensive. A lot of the clients wouldn't even want to go with them. The big improvement is that we've been able to recover data for clients that aren't supposed to save locally, but they have. We're able to pull it back, and we look like the hero compared to in the past when we couldn't afford to put it on all the machines. Clients would get frustrated that they paid for backup on their server but didn't understand why they couldn't get the files they saved locally. We're now confident that we can protect all our data and devices at an extremely reasonable cost.

With Cove, I know that all their data is protected. I can set many different settings on different archiving levels, so I can have different compliancy in there. It saved us a lot because the cost is so effective that we can push it to all of our clients. We don't have to worry that we're going to ruin one of our relationships because a lot of people just don't understand how backup works and that it's not on everything. This really protected us and improved our relationships because we've recovered a lot of data for people. Whereas in the past, we wouldn't have had a backup on it.

Disaster recovery is another benefit because it's so reliable. We're able to constantly test and run disaster recovery testing on some servers. We do it to our location nightly. With that option, we've been able to deploy servers when one of our clients has failed and had them up and running within a few hours. Previously, we could never get a solid solution, so we typically had to just download the data and start from scratch, which always took us a few days. 

Our clients are really impressed and thankful that they're able to get their data back or their server up and running so much faster than before. It previously cost us a lot of money because it took a lot of time. There was also a lot of frustration on the client's side because being down for a couple of days is not good for me or them.

The ability to back up, restore, and do different types of testing for preventative maintenance really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way.

What is most valuable?

The cloud-based data protection we get from the solution is huge because we've transformed almost all of our clients to 365. Prior to this, we tried a few different backups and had multiple backups for different items. Now, I can go into one dashboard and have direct access to the 365 data. It's extremely easy to set up and monitor. It's extremely easy to deploy no matter where the device is or if it's a 365 account or machine.

The vendor has 30-day centers worldwide to help keep backups in the regions where they need them. That's really big because one of the issues I had with a previous vendor was that their backup site either had a couple of locations or it was just really far from my location. The latency seemed really poor, and a lot of backups were failing. With this solution, I can put data near almost any client and have reliable bandwidth there, which is really important to me.

The solution streamlined the way we handle data protection across all device types and customers. We're able to deploy an agent through our RMM with the scripting we're able to do and without going onto the machine. Then we're able to apply different packages right away. I can even have the admin deploy backup to computers. I don't even need to have a technician do it. The ability to pull off technicians from doing basic installations is huge. We're now able to automate most of it, and admins can do the rest of it, so I don't have to pay a technician just to do installations.

On the restore side, it's streamlined a lot and improved the service levels we offer because we're able to recover so quickly. Typically, a technician could be restoring something for about 30 minutes. Now, we're able to restore what the client needs, and the ticket is closed within 10 minutes. Our turnaround time was cut in half. The reports are also streamlined. Overall, our clients can tell that it's streamlined because of how quickly we're able to recover and give them feedback reports. It's really stopped a lot of questions coming in because we're able to give them reports that show that the backup is continuously working. Whereas before, we would have to give a lot of explanations on why backups failed on certain days and what was going on.

An image-based backup is good for clients who might be closer to a certain data center. However, I had so many issues. For example, I couldn't even restore the image, so I had to just pull the data file. The product worked maybe 30% of the time when I did an image restore. 

With Cove, it's at least 90% or higher. I just restore it and it works. Sometimes I have to tweak it, and that's just from putting on different hardware, but with the image-based backup, I've done servers, workstations, and many different types of machines, and it has at least a high 90% reliability on the image side. That is huge because it saves so much time to restore an image rather than trying to re-download all the software, install and get all the data back. The image is incredible.

What needs improvement?

For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients. There are other minor things, like GUI or other user permissions that would be nice to have on some level, but there's nothing I would drastically change to the product because it works so well. It's rare for me to not want a lot of improvements, but when something works this well, I wouldn't want any major changes.

For how long have I used the solution?

I've been using this solution for over two years.

What do I think about the stability of the solution?

I haven't had any issues with stability. There have been times when a backup has failed and there have been different reasons why I've needed to contact support, but it's always been a user computer issue where the hard drive died and there's data corruption. From the standpoint of the actual program working, my confidence is high because I haven't had any issues that weren't easily identifiable and then resolved.

What do I think about the scalability of the solution?

I'm a smaller business, but I've used this solution on multi-site servers, which I have to be able to recover quickly. The scalability is pretty big. There are a lot of different aspects that you can use with their product to go from a small client up to dozens of servers for another client. They have many different options for different features you're going to need for your servers. As technology grows, they come out with newer features. 

Right now, I feel like I can stay with this product for a very long time because I'm able to go from one server up to dozens of servers, and I know I can be confident in this one solution. From my standpoint, their scalability is really good.

How are customer service and support?

Cove offers an office training day, and you can see their different backup products. You get access to their support and different engineers. Everyone I've talked to there is extremely supportive, even though I'm a smaller company.

With other vendors, it seemed like because I was smaller, I didn't get any real support and my items were dropped. My clients are extremely important to me, so it was frustrating to not have a vendor that I could trust and feel like they backed me up. 

Since I've switched to Cove, I feel extremely confident in knowing I can restore a backup and contact support if I have any complications because they've always been there when I needed them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used Acronis Backup. One of the biggest reasons I switched was the reliability of the product, and the second was the pricing. It was hard to understand what I was being billed for. The technicians enabled different features that the client wasn't paying for, and we were getting billed for it. We weren't able to provide a lot of solutions for smaller clients because of the price of the cloud and the local data we were getting billed for. 

I also had a hard time with support. It would often take hours to get any type of response. It felt like we weren't big enough to get a response back in a meaningful amount of time. With Cove's support, I get a response within a very reasonable amount of time.

I've used other solutions like Code42 Backup. None of them seem to have everything accessible, especially for local data restoration. Acronis didn't have an easy way to do disaster recovery locally and have it continually work well. I had a few instances where recovering data took three to four days for a very small amount.

Cove is extremely clear with its pricing. I've never had any issues with that. They give me all the types of backup I would need in one platform, so I'm able to quickly set up a server backup and disaster recovery. I've already restored dozens of machines. I've also restored servers within 24 hours with a lot of data and had zero issues. With Acronis, I typically would have to start two or three times to get it to work, and a lot of times it just wouldn't start. It would take days to download 200 gigs of data.

I'm allowed to use any appliance, and I can spec it up the way I want. You can get their appliance, and the pricing scales significantly. I had a lot of issues with their workstation backups and disaster recovery. They were more interested in you buying their appliance. It would work well, but then you would be trapped in their pricing scheme. 

With Cove, the sales people I've worked with down to all the technicians are there for you. You don't feel like you're sold a product and then get dropped.

How was the initial setup?

The initial setup is extremely straightforward. I onboarded and was able to deploy the machines right away. They make it very easy to understand how the different areas work. I was able to create the different packages I wanted and just deploy them. You don't need a lot of training to understand it.

Other products were similar, but a lot of them have many different areas and there are add-on packages that aren't listed as add-ons. You think you can just put them into the package and you won't be billed. There were a lot of add-ons that weren't included and many extra steps just to deploy an agent. I'm able to automatically deploy Cove to a new machine with almost no interaction.

I've always had to do extra steps just to get other appliances to work, and I've always had to work with support a few times to fully understand their process and the correct best practices of using different packages and creating them. Cove was direct about implementation and was easy to start using.

What was our ROI?

Most of my clients are probably saving at least a few thousand dollars a year on average in support and maintenance. That's from having already had a backup and recovery solution. A lot of it was the downtime and the time to get them back up and running due to the complications of the old backup vendors.

There was also a reduction in time spent on the resources needed for administration. Right now, we only have one person who checks the backups each day. Previously, I would usually have two different guys check different backup vendors we used, and sometimes I would have to help in the mornings because it would take three hours to get through each task. 

We've seen a reduction in time spent because the backups are going through, and there are a lot of different scripts you can put in to automate certain functionalities, which wasn't possible with other vendors. A lot of times, I was stuck trying to get the backups up and running every day for different clients, which was killing our productivity. Now, I'm able to have one primary person who checks it. 

We have a lot of other features that come in with the emails and different scripts we run. But having just one person I can rely on has saved us so much time and frustration because the product just works. We don't have to constantly try to fix it. Our energy goes toward other necessities. 

What's my experience with pricing, setup cost, and licensing?

Storage-wise, Cove Data Protection saved us thousands and thousands of dollars because we're able to do all the disaster recovery in-house, and they have a very reasonable cost for in-cloud testing. With other vendors, the cloud cost would be continuously higher.

Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth. Previously, I had to try to calculate the data sets and how often we were saving, and then try to clean up the data.

There were a lot of issues because sometimes we were getting charged for archive data. It started to become a mess because the pricing would usually exceed what the client was paying with other vendors, so I was constantly trying to catch up to get the correct amount billed and recoup the money back. Now, we're able to offer an extremely well-priced solution to our clients that is thousands of dollars less than any of the competitors I've used.

What other advice do I have?

I would rate this solution ten out of ten.

For someone who says that image-based backup is the only way to go, I would say that in today's world, with all the different types of hacks you could have, ransomware, and different data corruptions, it's important to be able to back up to multiple servers and physical devices, and to have another copy saved to a hard drive and one in the cloud. 

Let's say you have one image backup and that's it. If that becomes corrupted or ransomed and it's encrypted and locked out, it's really dangerous to have just one type of backup. We have multiple sets that do backups to different locations and different devices. I've had some clients that only have one type of backup and to dial that backup can be really scary because if it doesn't work when you go to restore it, you're in a lot of trouble. 

It's really nice to be able to recover files when needed, especially if there is ransomware or you suspect any type of infiltration. You can get the files back and then scan them. To me, you need to have multiple layers of backup to really feel secure. Only having one type of backup is extremely risky.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
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Jack Henson - PeerSpot reviewer
Owner at Henson Business Products
Real User
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
Pros and Cons
  • "The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
  • "I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

What is our primary use case?

We're an MSP, so we have many different clients. We use Cove software for backing up workstations and servers.

The solution is deployed on a private cloud.

My customers are all offsite. I use the solution from a management console standpoint from my current business location, which is usually my home or my laptop if I'm traveling.

My customers are small organizations. Most of them have fewer than 100 employees. Very few of them qualify as medium organizations.

How has it helped my organization?

This solution made my time more effective. I don't spend as much time checking the viability of backups compared to other solutions. The solution saved us 30-40 minutes per day.

We haven't had customers calling about network slowdowns or experienced traffic from running a backup during business hours. The manageability of the product has been very helpful.

There's a turnaround time with a solution like this. It takes time to get familiar with it and install it. It took about a month to realize these benefits.

The single pane of glass gives me reporting and control over all of the agents with just one operation. This streamlining gave me more time for other tasks.

This solution allows us to save 10% of storage. It doesn't save us a huge amount of storage costs because the cost of storage is now reduced. It saves between $40-50 per month.

What is most valuable?

The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points.

I've been able to recover everything that I've tried to recover.

It's important to me that the solution provides cloud-based data protection that includes backup, disaster recovery, and archiving because that's the only reason I use it. It gives our clients an offsite backup solution that's basically automated and that we don't have to worry about, or we're at least able to easily monitor its success.

Cloud storage is important to us because it gives us the ability to wrap everything into one package and not have to worry about a secondary source for cloud storage. It's much easier this way.

We're fairly local, but the fact that the vendors have 30 data centers worldwide is good for redundancy.

Compared to other solutions, the efficiency of Cove's architecture for image-based backups is as good as any. The recovery and speed are as good as any solution that we've had experience with.

What needs improvement?

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that.

I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

I would give the stability a nine out of ten. The only reason it's not a ten is because of the agent failures.

What do I think about the scalability of the solution?

It's absolutely scalable.

How are customer service and support?

I would rate technical support an eight out of ten. It's satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Acronis. We switched because we spent a lot of time trying to manage the Acronis backups. There were some agent issues with it as well, just like with Cove. The only thing about the Acronis backups that I liked better than Cove was that we had the option of having our backup go local first. 

In fact, we could even set it so that our backup was local only. There was a small fee charged for the licensing of the software. If a customer didn't want to pay for cloud backup and just wanted to have a local copy, I could use their software to do that. Acronis gives me that option, which Cove doesn't.

How was the initial setup?

The initial setup is pretty straightforward. It takes one month to deploy 400 endpoints.

Our strategy was to set up the customers, and then download and install the agents. Once we do that, we can configure if each one has specifics about it that we have to configure, or if we need to configure it in groups. We can give them what they want.

It only takes one person to deploy the solution. 

The solution only requires maintenance in regard to agent failures. Our customers do their own maintenance. The only problem is when the agents go offline.

What was our ROI?

We have seen a 30% ROI. I'm not a loss leader person, so if I'm not making a return on a solution, I quit using it because I don't see what the point is. We definitely make money on it. If I had to charge more, I'd probably lose some customers. 

In that regard, it's at a price point where I can keep some customers, and the only reason it makes sense is that I don't have to spend a lot of my time managing it.

What's my experience with pricing, setup cost, and licensing?

The price isn't extreme, but I'd love to pay less.

Which other solutions did I evaluate?

We looked at a couple of other solutions, but most of them were appliance based. We actually needed to have an appliance put in to do the backups. We have a couple of clients who are on appliance backups, but that's the exception and not the rule for the most part. A lot of our clients are smaller, so for them to go the route of an appliance-based backup just doesn't make economic sense.

What other advice do I have?

I would rate this solution as nine out of ten. 

There are a few things that would make the solution a lot better. There are some issues with the agents going offline, which might be fixable. I haven't really pursued that with their technical support because I don't have time. It's just easier for me to dump it and reinstall it. I would love to get it fixed so I don't have to do that. On the other hand, I can't figure out why this keeps happening to various machines.

My advice is that whether or not you have a targeted machine or server, you need to make up your mind as to what happens the morning you walk in and it won't turn on. Do you need to bring back a bunch of files, or do you need a machine that will boot up and work as that one did? That's what tells me whether or not someone needs a full image backup or if they just want a file and folder. If it's somebody who doesn't think they need to back up a workstation, then I challenge them to turn off that computer and go about their day and see what happens. Most of them change their mind.

To a colleague who says that image-based backup is the only way to go, I would say that if you don't have some kind of image-based backup of a business critical machine, you're making a huge mistake.

A positive of the cloud-first architecture is that we have a backup in the cloud. The negative is that the initial backup can sometimes take forever. I have dealt with a less-than-perfect Internet connection, so I've had backups run for days before we had the first full backup in the cloud. If we had been able to get one locally, then at least we would've had a backup. It depends on the situation, but in a 50/50 scenario, it's great that it gets to the cloud first, but it's a problem if some clients don't have the best Internet connections because I'm not able to get a backup for days unless I do a seeding, which is a hassle.

When it comes to delivering data protection, the solution hasn't had a big impact on reducing our resources. However, it has been a big time-saver.

Compared to previous solutions, Cove is equally as efficient, if not more, when it comes to restoring points.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
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Cloud Backup
September 2022
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