Carbonite Server vs N-able Cove Data Protection comparison

OpenText and N-able are both solutions in the Cloud Backup category. OpenText is ranked #45, while N-able is ranked #21 with an average rating of 7.5. OpenText holds a 1.3% mindshare in CB, compared to N-able’s 2.1% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of N-able users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,483 Views
2,090 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 23 N-able Cove Data Protection reviews

7,160 Views
3,938 Comparison Views

95% willing to recommend

Carbonite Server

N-able Cove Data Protection

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

N-able Cove Data Protection and Carbonite Server are two leading solutions in the data protection market. N-able Cove Data Protection generally performs better in terms of deployment and customer service, while Carbonite Server appears stronger in certain features and pricing aspects.

Features: N-able Cove Data Protection is highly praised for its comprehensive backup capabilities, seamless integrations, and user-friendly interface. Carbonite Server, on the other hand, is appreciated for its robust remote disaster recovery options, extensive security features, and reliable data encryption. Users find both products valuable, but Carbonite Server edges out with its enhanced recovery and security features.

Room for Improvement: N-able Cove Data Protection users point out the need for improved reporting tools, enhanced user management capabilities, and better scalability options. For Carbonite Server, users suggest enhancements in the speed of backups, more intuitive configuration options, and additional support for newer operating systems. While both products have their areas for growth, Carbonite Server users emphasize speed and usability improvements.

Ease of Deployment and Customer Service: N-able Cove Data Protection is noted for its straightforward deployment process and responsive customer service, which is a significant advantage for users seeking quick setups and reliable support. Carbonite Server also offers a relatively easy deployment process but has mixed reviews regarding customer support.

Pricing and ROI: N-able Cove Data Protection is seen as cost-effective, providing good value given its robust features and support. Carbonite Server’s pricing is higher, but users believe the advanced disaster recovery and security features justify the cost. In terms of ROI, users of both products report satisfying returns, though Carbonite Server’s higher price point might be a deciding factor for budget-conscious buyers.

To learn more, read our detailed Carbonite Server vs. N-able Cove Data Protection Report (Updated: June 2026).

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Ranking in Cloud Backup

45th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able Cove Data Protection

Ranking in Backup and Recovery

31st

Ranking in Cloud Backup

21st

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

SaaS Backup (10th), MSP Backup (3rd)

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
N-able Cove Data Protection	2.1%
Carbonite Server	1.3%
Other	96.6%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Per MøllerJacobsen

Senior consultant at Azend A/S

Delivers cost-effective data backup with room for search improvements

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is very stable."

"It seems reliable and easy to use."

"Technical support handled all our issues quickly and effectively."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"The efficiency and convenience are excellent."

"This solution is very simple to use and I will recommend it to anybody."

"Easy verification of things is the most valuable feature."

More Carbonite Server pros

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"The ease of use and the console are great."

"For us, this product works well."

"The product is simple to use and manage. The customers have access to verify the backups."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."

"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."

"N-Able has allowed us to have peace of mind regarding backups, with very easy browser-based backup and restore of files and no more missed backup schedules or need to go on a course to learn how to use the software."

More N-able Cove Data Protection pros

Cons

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"When you have to restore it, Carbonite takes a lot of time."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

More Carbonite Server cons

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"The recovery side, the restore side, could be a little more optimized."

"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."

"One area I don't like has to do with the agent that goes on the system. Deploying it is a piece of cake, but something I have noticed is that if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business."

"The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems."

"The only reason I wouldn't give them a ten out of ten is we aren't able to restore in the cloud and test everything out as we can on Datto, without having to download the full image onto bare metal hardware."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The solution is open source."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"The pricing is very competitive and it's well worth the price."

"N-able Cove Data Protection is an averagely-priced product."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"The price isn't extreme, but I'd love to pay less."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

Healthcare Company

Construction Company

Comms Service Provider

12%

Computer Software Company

10%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

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What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

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What needs improvement with N-able Backup?

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What is your primary use case for N-able Backup?

Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...

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Product Reports

Buyer's Guide

Cloud Backup

June 2026

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Buyer's Guide

N-able Cove Data Protection

May 2026

Download N-able Cove Data Protection product report

Also Known As

Carbonite Recover Backup

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.

N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.

What are the key features of N-able Cove Data Protection?

Ease of Use: Simplified setup and management with an intuitive interface.
Automation: Streamlined processes for efficient data handling.
Cloud-Based Architecture: Reliable backup and recovery from any location.
Virtual Disaster Recovery: Enables swift data restoration scenarios.
Bare-Metal Restore: Facilitates complete system recovery from hardware failures.

What benefits can users expect when evaluating data protection?

Resource Efficiency: Optimizes system resources to minimize overhead.
Remote Access: Simplifies data management with a unified dashboard from any location.
Scalability: Suits diverse organizational sizes and needs.
Integration: Supports Windows, Linux, macOS, and virtual environments.

Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.

N-able

Sample Customers

INLINE Commercial Construction, Hamilton County

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

Carbonite Server vs. N-able Cove Data Protection

June 2026

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