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N-able Cove Data Protection Pros

MarkPattison - PeerSpot reviewer
Director at BACK OFFICE IT LTD
The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time.
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Dirk Wittkowski - PeerSpot reviewer
President at Tech Help Group, Inc.
We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.
The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page.
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BS
Owner at Simple Tech LLC
The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way.
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Buyer's Guide
N-able Cove Data Protection
September 2022
Learn what your peers think about N-able Cove Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.
MH
Systems Analyst at a tech services company with 1-10 employees
It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak.
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JC
Sr. Network/System Administrator Support at S&L Computer Services
I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high.
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Scott J Brunton - PeerSpot reviewer
Account Manager at IronCloud Technologies
The ease of use and the console are great.
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Jack Henson - PeerSpot reviewer
Owner at Henson Business Products
The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points.
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Richard Muniz - PeerSpot reviewer
Systems Admin at a computer software company with 51-200 employees
Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily.
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Chris Soutar - PeerSpot reviewer
Vice President of Managed Services at Entré Computer Solutions
It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.
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Pieter Sadie - PeerSpot reviewer
Information Technology Manager at PAV Telecoms
For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup.
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N-able Cove Data Protection Cons

MarkPattison - PeerSpot reviewer
Director at BACK OFFICE IT LTD
We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.
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Dirk Wittkowski - PeerSpot reviewer
President at Tech Help Group, Inc.
An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.
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BS
Owner at Simple Tech LLC
For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients.
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Buyer's Guide
N-able Cove Data Protection
September 2022
Learn what your peers think about N-able Cove Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.
MH
Systems Analyst at a tech services company with 1-10 employees
The recovery side, the restore side, could be a little more optimized.
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JC
Sr. Network/System Administrator Support at S&L Computer Services
The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.
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Scott J Brunton - PeerSpot reviewer
Account Manager at IronCloud Technologies
A disaster recovery console would be an improvement for the product.
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Jack Henson - PeerSpot reviewer
Owner at Henson Business Products
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work.
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Richard Muniz - PeerSpot reviewer
Systems Admin at a computer software company with 51-200 employees
One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that.
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Chris Soutar - PeerSpot reviewer
Vice President of Managed Services at Entré Computer Solutions
The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options.
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Pieter Sadie - PeerSpot reviewer
Information Technology Manager at PAV Telecoms
This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue.
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Buyer's Guide
N-able Cove Data Protection
September 2022
Learn what your peers think about N-able Cove Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.