Datto Cloud Continuity vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datto Cloud Continuity and N-able Cove Data Protection based on real PeerSpot user reviews.

Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Datto Cloud Continuity vs. N-able Cove Data Protection Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's reliability is one of its most valuable features...It is a very stable solution.""The product's initial setup phase is easy.""The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted.""The platform provides a faster backup process.""Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance.""The solution has the capability to scale well."

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"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud.""For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup.""The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time.""The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss.""The most valuables feature is the alerts and monitoring that catches the failed backups.""Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily.""One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."

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Cons
"The product's scalability features could be even better.""I don't have any feedback to provide in terms of features that may be lacking.""The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.""They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required.""At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred.""Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

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"There could be a possibility to create a local NAS backup for infrastructure.""This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue.""The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V.""For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine.""We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.""For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients.""I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work.""Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."

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Pricing and Cost Advice
  • "As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
  • "I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
  • More Datto Cloud Continuity Pricing and Cost Advice →

  • "The pricing of SolarWinds seems to be fair compared to the rest of the industry."
  • "When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
  • "There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
  • "I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
  • "The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
  • "Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
  • "The price isn't extreme, but I'd love to pay less."
  • "The pricing is very competitive and it's well worth the price."
  • More N-able Cove Data Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase is easy.
    Top Answer:I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
    Top Answer:The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
    Top Answer:The initial setup of N-able Cove Data Protection was very easy.
    Top Answer:N-able Cove Data Protection is an averagely-priced product.
    Top Answer:N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement. The amount of time to get to the support engineers of the solution is too much, so the support team… more »
    Ranking
    17th
    out of 113 in Cloud Backup
    Views
    2,345
    Comparisons
    1,522
    Reviews
    4
    Average Words per Review
    783
    Rating
    8.8
    8th
    out of 113 in Cloud Backup
    Views
    4,922
    Comparisons
    2,695
    Reviews
    10
    Average Words per Review
    1,293
    Rating
    9.1
    Comparisons
    Also Known As
    Datto Cloud Continuity for PCs
    N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
    Learn More
    Overview

    Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

    Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable. 

    The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control. 

    With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

    Sample Customers
    Information Not Available
    Computer Depot, Leading Edge Computers, IT Logic Australia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm6%
    Manufacturing Company6%
    Construction Company6%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company33%
    University11%
    Sports Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider8%
    Educational Organization7%
    Real Estate/Law Firm7%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise10%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business47%
    Midsize Enterprise15%
    Large Enterprise37%
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Datto Cloud Continuity vs. N-able Cove Data Protection
    March 2024
    Find out what your peers are saying about Datto Cloud Continuity vs. N-able Cove Data Protection and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews while N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews. Datto Cloud Continuity is rated 8.0, while N-able Cove Data Protection is rated 9.0. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Datto Cloud Continuity is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Rubrik and AvePoint Cloud Backup, whereas N-able Cove Data Protection is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Veeam Backup for Microsoft 365, Azure Backup and Druva inSync. See our Datto Cloud Continuity vs. N-able Cove Data Protection report.

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    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.