We compared N-able Cove Data Protection and Acronis Cyber Protect Cloud across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: N-able Cove Data Protection is praised for its user-friendly interface, reliability, cloud-based data protection, and efficient backup and restore capabilities. However, there are areas that need improvement such as image restores, graphical interface, user permissions, and agent reliability. On the other hand, Acronis Cyber Protect Cloud is valued for its easy-to-use management console, incremental backups, and active protection against ransomware. However, there are areas for improvement including server performance, user-friendliness, compatibility, reporting capabilities, and pricing. Both products receive positive feedback regarding customer service and support.
"We find the product to be very scalable."
"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"We like the backup functionality."
"One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"The ease of implementation is the solution's most valuable feature."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The product is simple to use and manage. The customers have access to verify the backups."
"The ease of use and the console are great."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"Slow response from technical support."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"The platform's interface could be user-friendly."
"The solution should increase its security features."
"The logs could be better. Logs through the website are just too simple and basic."
"They could support Linux OS primarily for servers."
"It could be a little more user-friendly. The technical support also should be improved."
"Not many people know about this product, so they may need to concentrate more on marketing."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"A feature I'd like to see would be a more customizable admin console."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"We would like to have better reporting."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
Acronis Cyber Protect Cloud is ranked 6th in SaaS Backup with 42 reviews while N-able Cove Data Protection is ranked 3rd in SaaS Backup with 20 reviews. Acronis Cyber Protect Cloud is rated 8.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Synology C2 Backup and Redstor Backup and Archiving, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Acronis Cyber Protect Cloud vs. N-able Cove Data Protection report.
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