Lansweeper Reviews

Name: Lansweeper
Brand: Lansweeper
Rating: 4.2 (15 reviews)

4.2 out of 5

15 reviews
100% willing to recommend

What is Lansweeper?

Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.

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Lansweeper is the #4 ranked solution in top IT Asset Management solutions. PeerSpot users give Lansweeper an average rating of 8.4 out of 10. Lansweeper is most commonly compared to ServiceNow: Lansweeper vs ServiceNow. Lansweeper is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.

Helped 863,651 peers since 2012

Featured Lansweeper reviews

Victor Vu

Regional IT Infrastructure Operations Specialist at Deheus

We use Lansweeper primarily for scan discovery and device access discovery within our IT environment The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable. It provides us with detailed information such as GPU, CPU, memory, and OS after scanning…

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EdSantos

System Administrator at Loma Linda University

A positive aspect of Lansweeper is that they maintain a 30-minute recurring schedule with us for feedback. I have mentioned to the Lansweeper team that I would appreciate a clear separation between computers joined to our on-premise domain and those joined to the Microsoft Entra directory, as this distinction is currently difficult to make. In terms of reporting and knowledge, Lansweeper completely fulfills our needs. The software installation capability is being phased out as they now have the cloud version app, where this ability and Actions have been removed. My experience is primarily with Windows systems in Lansweeper, but it also supports Mac systems. We are currently adding Macs to scanning, though functionality is somewhat limited compared to Windows. It scans servers too, though this isn't the primary focus. Regarding network scanning, there are some security considerations due to specific service or port requirements on switches. For Windows needs in terms of asset management, report creation, and detailed information visibility, it is an excellent product. Building reports is straightforward, and while the database is quite extensive and may require research depending on needs, the information is readily available.

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Sandip Bhogal

Service Desk Analyst - Endpoint Management and Support at The Tavistock and Portman NHS Foundation Trust

While Lansweeper is good, there is always room for improvement. It would be beneficial if the solution could show more account-related information, beyond just the main Active Directory user account, and include management capabilities for other account types. It would be advantageous if AD audit functionality could be integrated, showing users' actions and latest activities. This could include details such as when files were opened or deleted, along with specific file names and timestamps.

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Lansweeper mindshare

As of July 2025, the mindshare of Lansweeper in the IT Asset Management category stands at 12.2%, up from 10.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Asset Management

PeerResearch reports based on Lansweeper reviews

Type	Title	Date
Category	IT Asset Management	Jul 27, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 27, 2025	Download
Comparison	Lansweeper vs ServiceNow	Jul 27, 2025	Download
Comparison	Lansweeper vs BMC Helix Discovery	Jul 27, 2025	Download
Comparison	Lansweeper vs ServiceNow Discovery	Jul 27, 2025	Download

Title	Rating	Mindshare	Recommending
ServiceNow	4.2	20.5%	91%	223 interviews Add to research
Qualys VMDR	4.1	3.3%	94%	94 interviews Add to research

Valuable Features

Lansweeper is valued for its comprehensive IT asset management, seamless inventory tracking, and detailed reporting capabilities. Users praise its agentless deployment, cross-platform support, and user-friendly interface. It efficiently identifies asset issues and gathers extensive device information, enhancing IT monitoring and compliance. Its querying feature rapidly delivers critical data, while the centralized dashboard supports multiple stakeholders by integrating network data and providing essential alerts, making it indispensable for managing IT infrastructure effectively.

"For Windows needs in terms of asset management, report creation, and detailed information visibility, it is an excellent product."
"The best feature of Lansweeper is the discovery; it is really automatic and straightforward to install and use."
"The solution has an excellent health status feature and a user-friendly interface that contains all necessary information."

Room for Improvement

Lansweeper users express a need for enhancements in help desk capabilities and support services. Customized reporting and software deployment features require better integration. Improvements in vulnerability management, cloud features, and Active Directory audit functionality are desired. Users find identifying software versions tricky, and managing increased licensing costs is challenging for some organizations. People are looking for improved software distribution and Windows patching, as well as a more intuitive support experience.

"It would be beneficial if the solution could show more account-related information, beyond just the main Active Directory user account, and include management capabilities for other account types."
"For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version."
"In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements."

Pricing

Lansweeper pricing is perceived as reasonable, with costs approximately 35 cents per device and no additional fees. Some users note recent price increases, aligning it with or above competitors. Companies typically purchase licenses for 300-400 devices, appreciating its cost-effectiveness, especially for IT asset management. Though the pricing model changed, its value and ease of setup are still acknowledged. Licensing under 100 nodes is free, making it affordable for larger enterprises.

"It is not high and it is fair according to the worth it offers."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

Popular Use Cases

Lansweeper is utilized for IT asset management, monitoring Windows machines and endpoints, governance, compliance, and IT inventory management. It assists in tracking, categorizing devices, and managing software installations remotely. Companies leverage its robust reporting feature for generating detailed asset reports and automating tasks related to device statuses and warranties. Additionally, they use it for device access discovery, monitoring accounts, and managing extensive desktop inventories within large-scale environments.

Service and Support

Customers express high satisfaction with Lansweeper's support. They note the effectiveness of tech assistance, often via email, and appreciate the prompt, helpful responses. Ratings range between eight and ten. They report minimal issues with contacting support, though time differences with Belgium can be a minor challenge. Many find the documentation useful. Users mention ease of use with basic knowledge and appreciate quick responses and positive interactions, enhancing their overall experience with Lansweeper.

Deployment

Lansweeper's setup is described as easy and intuitive for those with admin experience. Users find the installation process straightforward, especially with prior experience, allowing for cloud model use. It involves running an exp file, entering a license key, and takes under half an hour. Although some find the cloud transition challenging, it requires minimal manual input when on the same network. Lansweeper no longer necessitates agents, simplifying deployment.

Scalability

Lansweeper scales efficiently for businesses of various sizes, from small to enterprise-level. It handles devices in thousands but may need consideration for distributed enterprises. Multiple servers across locations support large global operations. Users find it easy to add features, extend limits, and manage devices efficiently. Ratings for scalability are generally favorable, although some mention cost and regional support as potential challenges.

Stability

Lansweeper is widely considered stable, with most users affirming its reliability and lack of downtime. While its performance remains strong under regular conditions, some have noted challenges when handling heavy loads, such as extensive CPU usage data requests, which can cause temporary slowdowns. To address this, extending the timeframe of intensive tasks is helpful. Despite occasional limitations under heavy load, upgrading hardware might enhance performance. Lansweeper maintains stability in diverse environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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