KnowBe4 offers comprehensive reporting with click percentage tracking and risk scores, extensive automation, cloud deployment, and tailored training for phishing simulations and threats. AI integration enhances email authenticity. However, localization lacks for Ukrainian and Russian users, and content should expand to other channels beyond email. Interactivity and emotional intelligence enhancements are recommended, alongside guidance on manipulative links from platforms like Facebook. Tailoring scenarios for decision-making can improve training effectiveness.