KnowBe4 pros and cons

KnowBe4 provides detailed reporting and customizable phishing scenarios to enhance security awareness evaluation. Deployable in the cloud, it offers continuous training that reduces phish-prone percentages, improving email authenticity awareness. Praised for support and comprehensive training, it aids cybersecurity from basic to advanced. The high-quality content builds cautiousness against phishing and social media threats. However, it lacks interactivity, needs localization in Ukrainian and Russian, and could expand training channels beyond emails.