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CybeReady vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
CybeReady boosts phishing awareness and security resilience efficiently, providing ROI and time savings with minimal effort and maintenance.
Sentiment score
7.8
KnowBe4's automated training enhances security, reduces phishing, saves costs, mitigates risks, and offers significant cybersecurity knowledge gains.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
 

Customer Service

Sentiment score
7.7
CybeReady's support is exceptional, offering responsive, collaborative assistance with quick issue resolution and clear communication, rated 9-10/10 by users.
Sentiment score
8.9
KnowBe4's customer service is praised for responsiveness, knowledge, and efficiency, often eliminating the need for additional technical support.
Their support is very quick and informative.
I find the customer service and support to be very responsive.
 

Scalability Issues

Sentiment score
8.2
CybeReady is scalable, effectively managing vast employee data, email delivery, and performance despite heavy simulated attack loads.
Sentiment score
8.2
KnowBe4 is scalable and effective for large organizations, though email synchronization needs improvement; user management remains straightforward.
I believe we can scale it effectively.
 

Stability Issues

Sentiment score
8.0
CybeReady demonstrates excellent stability, reliable cloud availability, and responsive performance with no significant outages or technical issues reported.
Sentiment score
8.0
KnowBe4 is highly stable, with minimal disruptions, occasional downtime, but generally dependable and effectively addresses security concerns.
During the last downtime, it caused significant disruption as users couldn't access the system.
 

Room For Improvement

CybeReady users seek improved email design, customization, better KPI assistance, and personalized guidance for large company adaptation challenges.
KnowBe4 could improve with user-driven scenarios, role-specific content, multilingual support, AI automation, and varied training channels.
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
It could be updated to include a video game format where an employee uses the game to answer these scenarios.
If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses.
 

Setup Cost

KnowBe4 offers annual pricing based on users, with varied subscriptions, considered valuable despite differing opinions on affordability.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
It's about five dollars a seat per month.
The solution was considered expensive, particularly in government contexts.
 

Valuable Features

CybeReady enhances cyber threat awareness through automated phishing, tailored tips, performance feedback, and insightful data for continuous learning.
KnowBe4 enhances cybersecurity with AI-driven phishing simulations, extensive training, and customizable content for effective organizational risk awareness.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
The feature helps us significantly, making us more efficient, saving our time, and benefiting our daily operations.
The main advantages are the user-friendly UI and its overall ease of use.
 

Categories and Ranking

CybeReady
Ranking in Security Awareness Training
11th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Awareness Training category, the mindshare of CybeReady is 2.0%, down from 2.6% compared to the previous year. The mindshare of KnowBe4 is 27.4%, down from 34.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

CG
Allows us to see the effects of what simulated phishing can do
It is not difficult to do the customization. While you can customize the email, we would like there to be just a bit more upfront conversation about the types of emails that month. Because if there is one thing I get asked about in the bank, it is about the types of emails. I don't know if that's particularly needed, but it's something that I get asked about. We have the generic reporting that comes out so we can download that at any time or at the end of the three month campaign. So, we have two generic reports. If we could section up the data in multiple, different ways, then we could create a report from that instead of just those two options. That would be helpful.
Brad Mathis - PeerSpot reviewer
Lowers human element risks and has innovative training
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood this is due to Microsoft's constant changes. Any improvements in wizards and documentation are always a good thing!. Additonal areas for improvement could be around the technical training and best practice training areas such as NIST CSF, CISv8, Cyberinsurance, and more. Clearer whitelisting requirements are always appreciated. However, the current levels are significant and appreciated.
report
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
19%
Computer Software Company
9%
Government
7%
Computer Software Company
13%
Financial Services Firm
7%
Construction Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously mor...
What needs improvement with KnowBe4?
It is difficult to identify areas for improvement because this company is developing rapidly, and they are working on AI assistance for creating better knowledge, better learning experiences, and c...
 

Comparisons

 

Overview

 

Sample Customers

Teva Pharmaceuticals, RBS, Skoda, SentinelOne, Avid, Payoneer, SodaStream, StitchFix, NatWest, DHL, Check Point, City and County of San Francisco, Strauss, Appsflyer, BNP Paribas, Elementor, eToro, Air Astana, El Al Airlines, Arkia, Israir, Wizz, Fox Group, BDO Italia, Swiss Life and many more
West Aurora Public School District 129
Find out what your peers are saying about CybeReady vs. KnowBe4 and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.