2022-08-09T05:15:00Z

Twilio discloses a data breach. What could be done better to prevent it in the future?

EB
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PeerSpot user
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1 Answer

LN
Real User
2022-08-10T08:34:33Z
Aug 10, 2022

In case of sophisticated social engineering attack designed to steal employee credentials there is a need to pay attention regarding education of employee first and if not already in place apply Zero Trust approach by implementing OTP and using it as mandatory for all employees. Any technical solution is not good enough to avoid willing leak of employee credentials by themself.

EB
Community Manager
Aug 10, 2022

@Ladislav Nyiri thanks for your answer. It seems that your suggested 2 recommendations of: 
(1) security awareness training/education and 
(2) OTP 
could already significantly decrease the risks of this security incident.  

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