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Buyer's Guide
Test Management Tools
September 2022
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Kapil Raikar - PeerSpot reviewer
Senior Manager – Development, PD, Data Virtulization at a computer software company with 501-1,000 employees
Real User
Top 20
Has the capability to extend or add extensions to the data model
Pros and Cons
  • "There are many good features with DOORS. The solution has a concept of streams and baselines, as well as a concept of components. A component is a subproject inside a project."
  • "There is room for improvement in the APIs that they have exposed for integration."

What is our primary use case?

IBM Rational DOORS Next Generation is the master for capturing requirements. The solution does have other use cases, however, most of our customers are using DOORS as a requirement capturing software. High-level requirements or stakeholder requirements are captured mainly in DOORS.

What is most valuable?

There are many good features with DOORS. The solution has a concept of streams and baselines, as well as a concept of components. A component is a subproject inside a project.

IBM Rational DOORS Next Generation has the capability to extend or add extensions to the data model.

Another valuable feature would be the ease to add custom attributes and new objects with DOORS.

What needs improvement?

The user interface of IBM Rational DOORS Next Generation needs to be improved, there is a lot of scope with this. Even though there have been improvements from versions five, six and seven, the UI still has a lot of bugs. 

There is room for improvement in the APIs that they have exposed for integration. The solution relies on OSLC for integration APIs, but those APIs do not support all the capabilities.

For how long have I used the solution?

I have been working with IBM Rational DOORS Next Generation for five years.

What do I think about the stability of the solution?

The solution is not very stable. The performance could improve. We generate a lot of data, causing DOORS to become sluggish with some lags in the software. The earlier version of DOORS Classic handled a large amount of data better.

What do I think about the scalability of the solution?

IBM Rational DOORS Next Generation can scale up and down, but there is a lot of scope for improvement required in this regard.

How are customer service and support?

Personally, I have not interacted with IBM Rational DOORS' customer service and support. We have our own support team.

How was the initial setup?

The initial setup is medium in complexity. It is not straightforward. The admin console itself is a little tricky to understand within the whole licensing model and user access control.

I would rate the initial setup a four point five out of five.

Which other solutions did I evaluate?

From what I know of Jama Connect, Micro Focus, and Inflectra, DOORS Next Generation is the number one requirement management software. There are other product options, but I believe that DOORS is the best offer out there.

What other advice do I have?

Overall, I would rate IBM Rational DOORS Next Generation an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Test Management Tools
September 2022
Get our free report covering Atlassian, Microsoft, IDERA, and other competitors of Inflectra SpiraTest. Updated: September 2022.
632,779 professionals have used our research since 2012.