Jira and Inflectra SpiraTest are both prominent tools in the project and test management domain. Jira seems to have the upper hand with its extensive integration capabilities and flexibility suited for large teams.
Features: Jira excels in workflow configuration, integrations with numerous tools, and supports Agile methods like SCRUM and Kanban. It offers robust reporting, task management, and a customizable interface. Inflectra SpiraTest shines in test management with strong traceability and integration with automation tools, providing core functionalities with fewer plugins.
Room for Improvement: Jira can be complex for new users due to its customization depth and can suffer performance issues in large deployments. Its administrative complexity and lack of built-in testing features are noted drawbacks. On the other hand, Inflectra SpiraTest needs improvements in UI design and third-party tool integration. It could also enhance its usability and test management workflow to be more intuitive.
Ease of Deployment and Customer Service: Jira supports Public, Private, and Hybrid Cloud, plus On-premises deployment. Its vast documentation helps reduce the need for direct support, though response times can be slow. SpiraTest, typically deployed on Public Cloud or On-premises, offers straightforward deployment but similar customer support challenges. Jira benefits from community support and extensive documentation, whereas SpiraTest users may find it harder to get assistance beyond basic queries.
Pricing and ROI: Jira is perceived as expensive, especially when plugins are necessary, offering tiered pricing that allows flexibility but becomes costly at scale. The ROI is generally positive due to efficiency gains and integration capabilities. Inflectra SpiraTest presents a lower-cost alternative focusing on structured test environments without extensive customization needs, offering good value for its test management features and lower price point compared to Jira.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
| Product | Market Share (%) |
|---|---|
| Jira | 13.1% |
| Inflectra SpiraTest | 1.1% |
| Other | 85.8% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 104 |
| Midsize Enterprise | 56 |
| Large Enterprise | 149 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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