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Inflectra SpiraTest vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
SpiraTest streamlined testing and compliance, saving costs and time, but users considered alternatives for better tool compatibility.
Sentiment score
1.0
OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.
 

Customer Service

Sentiment score
7.4
Inflectra SpiraTest's support is praised for expertise, responsiveness, quick issue resolution, and efficient customer focus despite minor delays.
Sentiment score
6.3
OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.
 

Scalability Issues

Sentiment score
5.1
Inflectra SpiraTest faces scalability issues, including performance slowdowns, database access problems, and hardware dependencies, despite successful tool integrations.
Sentiment score
1.0
OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.
 

Stability Issues

Sentiment score
6.3
Inflectra SpiraTest is generally stable and reliable, despite some minor browser issues and occasional performance errors affecting scalability.
Sentiment score
1.0
OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.
 

Room For Improvement

Inflectra SpiraTest requires improvements in usability, integration, search features, and performance for a more efficient user experience.
Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.
It is designed more for Waterfall than Agile, so it is not as efficient as it could be.
Senior Test Analyst at Kainga Ora
 

Setup Cost

Enterprise users praise Inflectra SpiraTest for cost-effectiveness, easy setup, competitive pricing, and flexible user licensing compared to competitors.
<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>
 

Valuable Features

Inflectra SpiraTest offers excellent test management, integration, automation, and reporting with user-friendly interface and role-based access.
OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.
The reporting is probably the most valuable feature.
Senior Test Analyst at Kainga Ora
 

Categories and Ranking

Inflectra SpiraTest
Ranking in Test Management Tools
21st
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
Application Requirements Management (11th), AI Quality Assurance (26th)
OpenText Silk Central
Ranking in Test Management Tools
13th
Average Rating
7.8
Reviews Sentiment
2.3
Number of Reviews
10
Ranking in other categories
Test Design Automation (3rd)
 

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of Inflectra SpiraTest is 2.0%, up from 1.0% compared to the previous year. The mindshare of OpenText Silk Central is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
OpenText Silk Central2.4%
Inflectra SpiraTest2.0%
Other95.6%
Test Management Tools
 

Featured Reviews

Jason Lopez - PeerSpot reviewer
Test Manager at a engineering company with 1,001-5,000 employees
Intuitive enough and easy to learn, but in terms of folder organization, it could be better
Inflectra SpiraTest is the new kid on the block compared to Jira and Azure. Still, when I started exploring the tool, I realized that it was no different from other tools I've used in the past, but it all boils down to adaptability because the features would always be more or less the same. I found Inflectra SpiraTest intuitive enough. It's also easy to learn, so this is what I like about it.
ChrisWilliams1 - PeerSpot reviewer
Senior Test Analyst at Kainga Ora
Reporting efficacy and collaboration improve despite outdated features
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Marketing Services Firm
10%
Performing Arts
9%
Wholesaler/Distributor
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise7
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Silk Central?
It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...
What is your primary use case for OpenText Silk Central?
I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...
What advice do you have for others considering OpenText Silk Central?
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support,...
 

Also Known As

SpiraTest, Spira
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

- Morningstar - Deutsch Bank - Sopra Group - Booz Allen & Hamilton - UBS - US Government
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about Inflectra SpiraTest vs. OpenText Silk Central and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.