

Inflectra SpiraTest and TestRail are both prominent in the test management category. SpiraTest stands out for its affordable pricing and strong customer support, while TestRail is preferred for its rich features despite its higher cost, appealing to users willing to invest in capabilities.
Features: SpiraTest is recognized for its strong integration capabilities, user-friendly interface, and customizable reporting. It effectively supports comprehensive traceability from requirements to test cases, making it ideal for structured testing processes. TestRail offers a simple user experience, seamless JIRA integration, and multiple test case templates. It fits well in agile frameworks, optimizing test management efficiency.
Room for Improvement: SpiraTest could enhance reporting flexibility, folder structuring, and third-party tool integration. TestRail users desire improved custom reporting and flexible test status visualization. Its integration with test automation tools like Jenkins and defect management could also be improved.
Ease of Deployment and Customer Service: Both SpiraTest and TestRail provide extensive public cloud deployment options, with SpiraTest better supporting on-premises setups. SpiraTest's customer service is highly regarded for responsiveness and expertise, while TestRail's service is acceptable but lacks the consistency seen with SpiraTest.
Pricing and ROI: SpiraTest is noted for competitive pricing, providing high ROI through reduced test execution time and enhanced documentation. While TestRail's pricing is higher, it is valued for its extensive features and cloud scalability; however, users are encouraged to negotiate for the best pricing aligned with team size and needs.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
Just today we had a hiccup where it didn't want to integrate with Jira.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
It also doesn't have the analytics and dashboards that you need for large scale enterprise implementations, which is why it's not really scalable.
I have never experienced any issues with its scalability.
It has never had any issues.
I would say seven or an eight because sometimes there are hiccups in the interface with Jira, for example.
If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there.
I would appreciate AI features that help design test cases based on documented requirements.
It offers good value for money.
It significantly saves effort in managing test execution and managing all test cases.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
The integration with Jira is good. I like that because it helps to show your test results and helps you to keep traceability between your user stories and your test results.
| Product | Market Share (%) |
|---|---|
| TestRail | 8.7% |
| Inflectra SpiraTest | 1.9% |
| Other | 89.4% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Inflectra SpiraTest is a comprehensive test management tool offering integration with popular platforms, supporting traceability from requirements to execution, and aiding new users with an intuitive, customizable interface for effective defect tracking.
SpiraTest provides users with powerful integration, reporting flexibility, advanced test case management, and cross-platform automation that streamline complex processes. While users desire improvements in interface friendliness and reporting, SpiraTest's seamless integration with tools like Jira demonstrates its utility in managing test cases and tracking defects efficiently. Additional user feedback emphasizes the need for enhanced performance, flexible test case handling, and better guidance for integration utilization, indicating opportunities for future development.
What are SpiraTest's most valuable features?In industries like healthcare, SpiraTest emerges as a valuable repository for testing cases against software builds, ensuring reliable system performance. Its capability to integrate seamlessly with numerous plugins, especially with Jira, proves crucial in planning migrations and strategic decisions, benefiting businesses with its stable and mature platform.
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.
Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!
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