Try our new research platform with insights from 80,000+ expert users

IBM B2B Integrator pros and cons

Vendor: IBM

4.0 out of 5

47 reviews
87% willing to recommend

Pros & Cons summary

IBM B2B Integrator is user-friendly and stable, with excellent integration capabilities across diverse platforms. Its technical support enhances user experience. The product's flexibility in handling EDI standards and data transfers is notable. Security features ensure robust data management. However, API-Fication, cloud clarity, and visibility improvements are necessary. Monitoring, deployment, and dashboard features need updates. Simplifying patching processes and improving communication logs are recommended.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM B2B Integrator offers seamless integration with heterogeneous applications and multi-platform support.

It provides strong security and flexibility in handling various EDI standards and data transformations.

Out-of-box process orchestration in IBM B2B Integrator enables quick implementations and easy maintenance.

IBM B2B Integrator's scalability and high availability options ensure robust and stable performance, even in demanding environments.

Technical support is highly responsive, complemented by robust reporting and monitoring features for efficient management.

CONS

IBM B2B Integrator complicates processes by retaining old features while introducing new ones, causing confusion.

It lacks comprehensive end-to-end monitoring, despite having a control center.

API integration and a clear cloud migration strategy require improvement.

Patching and upgrading IBM B2B Integrator can be complex, hindered by the installation manager port.

The reporting capabilities could be enhanced for better functionality.

IBM B2B Integrator Pros review quotes

reviewer1067124

Senior Software Solution Architect at a computer software company with 1,001-5,000 employees

Feb 22, 2021

The technical support on offer through the portal is very helpful and responsive.

Read full review

MV

Manish Vijayvergiya

Dev Manager at a healthcare company with 10,001+ employees

Mar 26, 2017

It is easy of use and it's easy to maintain. It's also faster to on-board partners.

Read full review

TT

Senior Site Reliability Engineer at a financial services firm with 10,001+ employees

Dec 15, 2021

It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA.

Read full review

IBM B2B Integrator

Free Report: IBM B2B Integrator Reviews and More

Learn what your peers think about IBM B2B Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.

867,370 professionals have used our research since 2012.

MR

Mayuri Ramesh Gore

Associate Consultant at Capgemini

Aug 12, 2024

There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link.

Read full review

Senior Technical Sales Specialist at a tech services company with 201-500 employees

Apr 10, 2023

The most valuable feature of IBM B2B Integrator is its security and flexibility.

Read full review

Founder, Director at perfTech Solutions Pvt Ltd

Aug 21, 2025

The reporting and monitoring features of IBM B2B Integrator are comparatively easier than other applications because it is modularized, making it much faster to port, and it supports all compliances related to financial industries.

Read full review

Sabarish Sabarish

Electronic Data Interchange Developer at Blume Global

Mar 24, 2023

The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation.

Read full review

VP

Integration Consultant at a tech services company with 11-50 employees

Jan 9, 2022

B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day.

Read full review

Michele Illiano

Head of Division at Innovery

Nov 18, 2022

Very flexible product; it allows implementing different flows on the same infrastructure.

Read full review

GS

GagandeepSingh4

Senior Manager / Senior Data Solutions Architect at McDonald's

Aug 15, 2024

It uses VMs, allowing us to enable horizontal scaling.

Read full review

Show 10 more reviews (out of 21)

IBM B2B Integrator Cons review quotes

reviewer1067124

Senior Software Solution Architect at a computer software company with 1,001-5,000 employees

Feb 22, 2021

They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap.

Read full review

MV

Manish Vijayvergiya

Dev Manager at a healthcare company with 10,001+ employees

Mar 26, 2017

There should be a single place to do things, rather than making it complicated, not moving away and truncating the old features but instead coming up with the new and still keeping the old stuff confuses people sometimes.

Read full review

TT

Senior Site Reliability Engineer at a financial services firm with 10,001+ employees

Dec 15, 2021

Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal.

Read full review

IBM B2B Integrator

Free Report: IBM B2B Integrator Reviews and More

Learn what your peers think about IBM B2B Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.

867,370 professionals have used our research since 2012.

MR

Mayuri Ramesh Gore

Associate Consultant at Capgemini

Aug 12, 2024

We often need to change property files for accounts, and I don't always have access to them. For core mapping, we need to install JDK

Read full review

Senior Technical Sales Specialist at a tech services company with 201-500 employees

Apr 10, 2023

IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly.

Read full review

Founder, Director at perfTech Solutions Pvt Ltd

Aug 21, 2025

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.

Read full review

Sabarish Sabarish

Electronic Data Interchange Developer at Blume Global

Mar 24, 2023

There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry.

Read full review

VP

Integration Consultant at a tech services company with 11-50 employees

Jan 9, 2022

The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with.

Read full review

Michele Illiano

Head of Division at Innovery

Nov 18, 2022

The web interface of B2B is quite outdated and not particularly user-friendly.

Read full review

GS

GagandeepSingh4

Senior Manager / Senior Data Solutions Architect at McDonald's

Aug 15, 2024

It supports many of our use cases but falls short in some areas as technology evolves

Read full review

Show 10 more reviews (out of 21)

Product Categories

Product Categories

Business-to-Business Middleware

Popular Comparisons

Popular Comparisons

Informatica Intelligent Data Management Cloud (IDMC) vs IBM B2B Integrator

MuleSoft Anypoint Platform vs IBM B2B Integrator

webMethods.io vs IBM B2B Integrator

SEEBURGER Business Integration Suite vs IBM B2B Integrator

SAP Process Orchestration vs IBM B2B Integrator

IBM Sterling B2B Integration Services vs IBM B2B Integrator

BizTalk Server vs IBM B2B Integrator

Cleo Integration Cloud Platform vs IBM B2B Integrator

IBM Transformation Extender vs IBM B2B Integrator

Axway AMPLIFY B2B Integration vs IBM B2B Integrator

See all alternatives

Product Categories

Product Categories

Business-to-Business Middleware

Popular Comparisons

Popular Comparisons

Informatica Intelligent Data Management Cloud (IDMC) vs IBM B2B Integrator

MuleSoft Anypoint Platform vs IBM B2B Integrator

webMethods.io vs IBM B2B Integrator

SEEBURGER Business Integration Suite vs IBM B2B Integrator

SAP Process Orchestration vs IBM B2B Integrator

IBM Sterling B2B Integration Services vs IBM B2B Integrator

BizTalk Server vs IBM B2B Integrator

Cleo Integration Cloud Platform vs IBM B2B Integrator

IBM Transformation Extender vs IBM B2B Integrator

Axway AMPLIFY B2B Integration vs IBM B2B Integrator

See all alternatives

Related questions

28

When evaluating Business-to-Business Middleware, what aspect do you think is the most important to look for?

2,017

What is the difference between API and middleware?

13

Can anyone provide feedback about Business-to-Business Middleware solutions?

18

Why is Business-to-Business Middleware important for companies?