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IBM B2B Integrator pros and cons

Vendor: IBM
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

IBM B2B Integrator offers seamless integration with heterogeneous applications and multi-platform support.
It provides strong security and flexibility in handling various EDI standards and data transformations.
Out-of-box process orchestration in IBM B2B Integrator enables quick implementations and easy maintenance.
IBM B2B Integrator's scalability and high availability options ensure robust and stable performance, even in demanding environments.
Technical support is highly responsive, complemented by robust reporting and monitoring features for efficient management.

CONS

IBM B2B Integrator complicates processes by retaining old features while introducing new ones, causing confusion.
It lacks comprehensive end-to-end monitoring, despite having a control center.
API integration and a clear cloud migration strategy require improvement.
Patching and upgrading IBM B2B Integrator can be complex, hindered by the installation manager port.
The reporting capabilities could be enhanced for better functionality.
 

IBM B2B Integrator Pros review quotes

reviewer1067124 - PeerSpot reviewer
Feb 22, 2021
The technical support on offer through the portal is very helpful and responsive.
MV
Mar 26, 2017
It is easy of use and it's easy to maintain. It's also faster to on-board partners.
TT
Dec 15, 2021
It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA.
Learn what your peers think about IBM B2B Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,483 professionals have used our research since 2012.
MR
Aug 12, 2024
There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link.
AliChouman - PeerSpot reviewer
Apr 10, 2023
The most valuable feature of IBM B2B Integrator is its security and flexibility.
Sathyan K - PeerSpot reviewer
Aug 21, 2025
The reporting and monitoring features of IBM B2B Integrator are comparatively easier than other applications because it is modularized, making it much faster to port, and it supports all compliances related to financial industries.
Sabarish Sabarish - PeerSpot reviewer
Mar 24, 2023
The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation.
VP
Jan 9, 2022
B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day.
Michele Illiano - PeerSpot reviewer
Nov 18, 2022
Very flexible product; it allows implementing different flows on the same infrastructure.
GS
Aug 15, 2024
It uses VMs, allowing us to enable horizontal scaling.
 

IBM B2B Integrator Cons review quotes

reviewer1067124 - PeerSpot reviewer
Feb 22, 2021
They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap.
MV
Mar 26, 2017
There should be a single place to do things, rather than making it complicated, not moving away and truncating the old features but instead coming up with the new and still keeping the old stuff confuses people sometimes.
TT
Dec 15, 2021
Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal.
Learn what your peers think about IBM B2B Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,483 professionals have used our research since 2012.
MR
Aug 12, 2024
We often need to change property files for accounts, and I don't always have access to them. For core mapping, we need to install JDK
AliChouman - PeerSpot reviewer
Apr 10, 2023
IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly.
Sathyan K - PeerSpot reviewer
Aug 21, 2025
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.
Sabarish Sabarish - PeerSpot reviewer
Mar 24, 2023
There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry.
VP
Jan 9, 2022
The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with.
Michele Illiano - PeerSpot reviewer
Nov 18, 2022
The web interface of B2B is quite outdated and not particularly user-friendly.
GS
Aug 15, 2024
It supports many of our use cases but falls short in some areas as technology evolves