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IBM B2B Integrator vs Infor ION comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
7th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 6.8%, up from 6.1% compared to the previous year. The mindshare of Infor ION is 3.4%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Nagasaikiran Kesana - PeerSpot reviewer
Fast, easy to use, and useful for integration purposes
In the initial stage, I used only business processes to build code. As I used the product more and more, I learned that we could monitor, perform support activities, and install and upgrade servers. We can learn how to manage the clients to get business. We must get into a call with customers and get their requirements. We must pass all the test cases, both positive and negative. We need to manage our team as well. We use various protocols for data security, like SFTP, FTP, and HTTP. We follow the security levels based on the customer’s requirements. We encrypt the file, and the customers decrypt it using the public and private keys we provide. Customers who need high security opt for HTTP certificates and AS2. I have also worked on AWS and Azure to pass files to the buckets. I also work on single sign-on authentication. External users can access our dashboard with a few details. For example, if our customers need to see whether a file is transferred from our end, they can easily log in to the details and monitor it. They can also perform health checks. I will recommend the tool to others. People who want to use the tool must not do anything blindly. They must analyze, learn the concept, and understand the purpose of the tool. There are other products in the market, like MuleSoft, that have the same functionality. We must understand why we are using IBM B2B Integrator. We must gather some information. I take some introductory classes for the new joiners in my organization. Overall, I rate the solution an eight out of ten.
Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."
"The technical support on offer through the portal is very helpful and responsive."
"The most valuable feature of IBM B2B Integrator is its security and flexibility."
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"It is easy of use and it's easy to maintain. It's also faster to on-board partners."
"The most valuable features assist with understanding data formats and transforming data."
"IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution."
"B2B provides a secure communication channel."
"Its stability is commendable, as I rarely encounter bugs or problems."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"The tool's most valuable feature is middleware capabilities."
"ION is good for building custom middleware boxes."
 

Cons

"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"Map translator needs more enhancements."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"There is no related transaction stored in the database because it's an OLTP application."
"The initial setup is complex."
"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."
"The reporting features could be better. right now, they are lacking a bit."
"It supports many of our use cases but falls short in some areas as technology evolves"
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"ION's integration with older applications could be better."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"The dashboard is not very simple and can be a bit tricky."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
 

Pricing and Cost Advice

"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The pricing is based on how many cores are used and the type of cores."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The product costs more than 40K."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
12%
Healthcare Company
7%
Manufacturing Company
19%
Computer Software Company
17%
Healthcare Company
7%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM B2B Integrator?
IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.
What needs improvement with IBM B2B Integrator?
It supports many of our use cases but falls short in some areas as technology evolves, especially with data transfer between edge locations and the cloud or on-premise systems. The solution doesn’t...
What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
Infor Intelligent Open Network
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Find out what your peers are saying about IBM B2B Integrator vs. Infor ION and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.