IBM B2B Integrator vs Infor ION comparison

IBM and Infor are both solutions in the Business-to-Business Middleware category. IBM is ranked #7 with an average rating of 8.0, while Infor is ranked #11 with an average rating of 8.5. IBM holds a 7.0% mindshare in BBM, compared to Infor’s 3.4% mindshare. Additionally, 87% of IBM users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

IBM B2B Integrator

Read 47 IBM B2B Integrator reviews

1,306 Views
901 Comparison Views

87% willing to recommend

Infor ION

Read 5 Infor ION reviews

468 Views
468 Comparison Views

100% willing to recommend

IBM B2B Integrator

Infor ION

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

IBM B2B Integrator and Infor ION are competing products in the integration platform market. Infor ION is often highlighted for its superior integration capabilities that offer significant value for its price.

Features: IBM B2B Integrator's strengths lie in comprehensive data transformation, real-time monitoring, and scalability, making it suitable for managing complex supply chain interactions. Infor ION has seamless connectivity across diverse applications with flexibility and ease of configuration, providing extensive workflow automation.

Ease of Deployment and Customer Service: IBM B2B Integrator has a detailed setup process requiring more time and technical expertise, but support from IBM is strong for resolving complex issues. Infor ION offers a quicker deployment cycle with straightforward configuration and comprehensive customer service, making it suitable for organizations seeking rapid integration without extensive technical resources.

Pricing and ROI: IBM B2B Integrator involves higher initial setup costs, reflecting its extensive capabilities, yet provides notable ROI for long-term projects due to its scalability. Infor ION offers competitive pricing with operational cost savings, delivering faster ROI for businesses with immediate and diverse integration requirements, aligning with its agile approach for quicker adoption and financial returns.

To learn more, read our detailed IBM B2B Integrator vs. Infor ION Report (Updated: July 2025).

Buyer's Guide

IBM B2B Integrator vs. Infor ION

July 2025

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Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM B2B Integrator

Ranking in Business-to-Business Middleware

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor ION

Ranking in Business-to-Business Middleware

11th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 7.0%, up from 5.8% compared to the previous year. The mindshare of Infor ION is 3.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware

Featured Reviews

Sathyan K

Founder, Director at perfTech Solutions Pvt Ltd

Banks achieve seamless data transformation and integration with enhanced security and scalability

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native. There is room for improvement in IBM B2B Integrator, particularly in the automation parts, and from a UI perspective. They are making some changes to make it more intuitive. The current UI is not aesthetically pleasing, but features-wise, it is rich enough to provide all the valuable information required.

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Eugenio Santos

IT and processes re-engineering manager at DEUTZ AG

Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems

The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers good integration capabilities."

"The most valuable features assist with understanding data formats and transforming data."

"It can scale horizontally as well as vertically as a cluster."

"B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day."

"IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution."

"I find the codeless communications, SFTP or FTP, valuable."

"The best feature is that many companies use the solution so there is a lot of peer support."

"Out-of-box process orchestration yields quick implementations."

More IBM B2B Integrator pros

"We haven't had any issues with ION so far."

"The tool's most valuable feature is middleware capabilities."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"ION is good for building custom middleware boxes."

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

"Its stability is commendable, as I rarely encounter bugs or problems."

Cons

"The product does not have default options for PDF generation."

"API integration could be improved. The legacy system could be on the cloud."

"IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly."

"The initial setup is complex."

"The dashboard is not integrated and should be bundled by the product vendor."

"It supports many of our use cases but falls short in some areas as technology evolves"

"There is no related transaction stored in the database because it's an OLTP application."

"API-Fication required, and there should be more clarity on their cloud migration strategy."

More IBM B2B Integrator cons

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"ION's integration with older applications could be better."

"The dashboard is not very simple and can be a bit tricky."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

Pricing and Cost Advice

"The pricing is based on how many cores are used and the type of cores."

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."

"The solution is priced at $20,000 to $30,000 per year with no extra costs."

"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."

"The product costs more than 40K."

"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

11%

Computer Software Company

11%

Healthcare Company

Manufacturing Company

22%

Computer Software Company

15%

Healthcare Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM B2B Integrator?

IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.

See all answers

What is your experience regarding pricing and costs for IBM B2B Integrator?

Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...

See all answers

What needs improvement with IBM B2B Integrator?

Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promisi...

See all answers

What do you like most about Infor ION?

The tool's most valuable feature is middleware capabilities.

See all answers

What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

See all answers

What needs improvement with Infor ION?

See all answers

Comparisons

IBM Sterling B2B Integration Services vs IBM B2B Integrator

Compared 38% of the time

Mule ESB vs IBM B2B Integrator

Compared 31% of the time

webMethods.io vs IBM B2B Integrator

Compared 13% of the time

BizTalk Server vs IBM B2B Integrator

Compared 5% of the time

SAP Process Orchestration vs IBM B2B Integrator

Compared 5% of the time

More IBM B2B Integrator Competitors

MuleSoft Anypoint Platform vs Infor ION

Compared 100% of the time

More Infor ION Competitors

Product Reports

Buyer's Guide

IBM B2B Integrator

August 2025

Download IBM B2B Integrator product report

Buyer's Guide

Business-to-Business Middleware

July 2025

Download Infor ION product report

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite

Infor Intelligent Open Network

Overview

IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

IBM

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

Buyer's Guide

IBM B2B Integrator vs. Infor ION

July 2025

Free Report: IBM B2B Integrator vs. Infor ION

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