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IBM B2B Integrator vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
IBM B2B Integrator offers good value and quick ROI despite maintenance overhead, as users appreciate its efficient data handling.
Sentiment score
6.2
MuleSoft Anypoint Platform offers ROI by reducing costs, increasing innovation, and leveraging APIs, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
6.5
IBM B2B Integrator support is praised for critical issues but varies by region and personnel accessibility.
Sentiment score
6.6
MuleSoft Anypoint Platform offers responsive support, praised by premium users, though some find response times slow and use community resources.
They are reachable and provide immediate answers.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
 

Scalability Issues

Sentiment score
7.6
IBM B2B Integrator is praised for scalability, ease of implementation, and reliability in managing growing transaction volumes.
Sentiment score
7.5
MuleSoft Anypoint Platform provides scalable cloud solutions, offering auto-scalability and varying costs, suitable for medium to large organizations.
If it's properly configured and installed with the right infrastructure, it's the best product for scalability.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.2
IBM B2B Integrator is praised for stability and reliability, despite some database issues and calls for better scalability.
Sentiment score
7.7
MuleSoft Anypoint Platform is reliable, stable, with minimal issues, better on-prem scalability, handling low volumes well in large organizations.
 

Room For Improvement

IBM B2B Integrator users desire better API integration, modern interfaces, simplified processes, cloud automation, and improved multilingual support.
MuleSoft Anypoint Platform needs improvements in error handling, documentation, support, integration, AI, security, and interface for better performance.
Compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.
MuleSoft is considered expensive, so pricing is a major concern.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
 

Setup Cost

IBM B2B Integrator is costly but offers flexible pricing with options for licenses and subscriptions based on usage.
MuleSoft Anypoint Platform's pricing, though complex and costly, is justified by features but may deter smaller organizations.
It tends to be very expensive because the IBM license model is oriented toward paying for the power of the machine where you install the platform.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

IBM B2B Integrator provides secure, flexible integration with various protocols, supporting EDI standards and customization for seamless application integration.
MuleSoft Anypoint Platform excels in API management, hybrid integrations, and offers versatile deployment with strong monitoring and user-friendly interface.
The security features of IBM B2B Integrator are secure enough as it updates and supports all compliances, whether it is HIPAA, financial institution standards, or retail and logistics industry standards.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Business-to-Business Middleware
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
59
Ranking in other categories
Message Queue (MQ) Software (4th), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of September 2025, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 7.0%, up from 5.6% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 10.4%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
MuleSoft Anypoint Platform10.4%
IBM B2B Integrator7.0%
Other82.6%
Business-to-Business Middleware
 

Featured Reviews

Sathyan K - PeerSpot reviewer
Banks achieve seamless data transformation and integration with enhanced security and scalability
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native. There is room for improvement in IBM B2B Integrator, particularly in the automation parts, and from a UI perspective. They are making some changes to make it more intuitive. The current UI is not aesthetically pleasing, but features-wise, it is rich enough to provide all the valuable information required.
Mohan BS - PeerSpot reviewer
A useful tool to integrate applications and for data transformations that need to improve in the area of price and support
The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
10%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise12
Large Enterprise29
 

Questions from the Community

What do you like most about IBM B2B Integrator?
IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.
What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM B2B Integrator vs. MuleSoft Anypoint Platform and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.