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IBM B2B Integrator vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
IBM B2B Integrator is cost-effective and offers financial returns within a year, but has additional maintenance expenses.
Sentiment score
6.2
MuleSoft Anypoint Platform offers ROI by reducing costs, increasing innovation, and leveraging APIs, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
6.5
IBM B2B Integrator support is responsive and professional but inconsistent, with escalation delays and regional service variations.
Sentiment score
6.6
MuleSoft Anypoint Platform offers responsive support, praised by premium users, though some find response times slow and use community resources.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
 

Scalability Issues

Sentiment score
7.6
IBM B2B Integrator offers strong scalability but faces integration challenges, cloud ambiguity, and high costs for small businesses.
Sentiment score
7.5
MuleSoft Anypoint Platform provides scalable cloud solutions, offering auto-scalability and varying costs, suitable for medium to large organizations.
If it's properly configured and installed with the right infrastructure, it's the best product for scalability.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.1
IBM B2B Integrator is stable and reliable with minor configuration challenges, offering high availability and robust support.
Sentiment score
7.7
MuleSoft Anypoint Platform is reliable, stable, with minimal issues, better on-prem scalability, handling low volumes well in large organizations.
 

Room For Improvement

IBM B2B Integrator needs feature, interface, and integration improvements to enhance usability, efficiency, and functionality for users.
MuleSoft Anypoint Platform needs improvements in error handling, documentation, support, integration, AI, security, and interface for better performance.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
MuleSoft is considered expensive, so pricing is a major concern.
 

Setup Cost

IBM B2B Integrator is costly but feature-rich, with variable licensing options and potential additional support costs.
MuleSoft Anypoint Platform's pricing, though complex and costly, is justified by features but may deter smaller organizations.
It tends to be very expensive because the IBM license model is oriented toward paying for the power of the machine where you install the platform.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

IBM B2B Integrator offers secure, scalable data transformation and integration with multiple protocols, enhancing business process efficiency and management.
MuleSoft Anypoint Platform excels in API management, hybrid integrations, and offers versatile deployment with strong monitoring and user-friendly interface.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Business-to-Business Middleware
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
59
Ranking in other categories
Message Queue (MQ) Software (3rd), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of August 2025, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 7.0%, up from 5.8% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 10.9%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Nagasaikiran Kesana - PeerSpot reviewer
Fast, easy to use, and useful for integration purposes
In the initial stage, I used only business processes to build code. As I used the product more and more, I learned that we could monitor, perform support activities, and install and upgrade servers. We can learn how to manage the clients to get business. We must get into a call with customers and get their requirements. We must pass all the test cases, both positive and negative. We need to manage our team as well. We use various protocols for data security, like SFTP, FTP, and HTTP. We follow the security levels based on the customer’s requirements. We encrypt the file, and the customers decrypt it using the public and private keys we provide. Customers who need high security opt for HTTP certificates and AS2. I have also worked on AWS and Azure to pass files to the buckets. I also work on single sign-on authentication. External users can access our dashboard with a few details. For example, if our customers need to see whether a file is transferred from our end, they can easily log in to the details and monitor it. They can also perform health checks. I will recommend the tool to others. People who want to use the tool must not do anything blindly. They must analyze, learn the concept, and understand the purpose of the tool. There are other products in the market, like MuleSoft, that have the same functionality. We must understand why we are using IBM B2B Integrator. We must gather some information. I take some introductory classes for the new joiners in my organization. Overall, I rate the solution an eight out of ten.
Tolulope A. Adeniji - PeerSpot reviewer
Provides application integration and reduces time and effort during upgrades
One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
10%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM B2B Integrator?
IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.
What needs improvement with IBM B2B Integrator?
It supports many of our use cases but falls short in some areas as technology evolves, especially with data transfer between edge locations and the cloud or on-premise systems. The solution doesn’t...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM B2B Integrator vs. MuleSoft Anypoint Platform and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.