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BizTalk Server vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
BizTalk Server offers great ROI for large industries, but smaller businesses might prefer cloud solutions for more flexible options.
Sentiment score
5.6
IBM B2B Integrator offers good value and quick ROI despite maintenance overhead, as users appreciate its efficient data handling.
BizTalk Server's ROI is comparatively higher than Boomi and Workato.
Service Owner at a logistics company with 10,001+ employees
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
Senior Application Specialist at Taqa Distribution
 

Customer Service

Sentiment score
4.8
User experiences vary, with praised documentation, competent engineers, and mix of Microsoft's support and external consulting for assistance.
Sentiment score
6.5
IBM B2B Integrator support is praised for critical issues but varies by region and personnel accessibility.
They are reachable and provide immediate answers.
Founder, Director at perfTech Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
6.0
BizTalk Server's scalability receives mixed reviews; some find it expandable, others face issues with increasing message volumes.
Sentiment score
7.6
IBM B2B Integrator is praised for scalability, ease of implementation, and reliability in managing growing transaction volumes.
It is time for low-code, no-code, and a quick go-to-market should be faster.
Service Owner at a logistics company with 10,001+ employees
If it's properly configured and installed with the right infrastructure, it's the best product for scalability.
General Manager Neverhack Spain at a tech vendor with 11-50 employees
 

Stability Issues

Sentiment score
6.8
BizTalk Server is stable but struggles with large data, losing relevance as users increasingly transition to cloud solutions.
Sentiment score
7.2
IBM B2B Integrator is praised for stability and reliability, despite some database issues and calls for better scalability.
BizTalk Server is good for small companies but not for big companies.
Senior Application Specialist at Taqa Distribution
BizTalk Server's stability rates about eight or nine out of ten.
Consultant at EC live! Hans Pointner
 

Room For Improvement

BizTalk Server needs better debugging, deployment, scalability, cloud integration, JSON support, API management, and task management to stay competitive.
IBM B2B Integrator users desire better API integration, modern interfaces, simplified processes, cloud automation, and improved multilingual support.
We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO.
Service Owner at a logistics company with 10,001+ employees
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
Consultant at EC live! Hans Pointner
Compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.
Founder, Director at perfTech Solutions Pvt Ltd
 

Setup Cost

BizTalk Server offers flexible deployment but can be costly compared to Azure, with users favoring cloud solutions for efficiency.
IBM B2B Integrator is costly but offers flexible pricing with options for licenses and subscriptions based on usage.
The only thing I heard is that it's not inexpensive.
Consultant at EC live! Hans Pointner
It tends to be very expensive because the IBM license model is oriented toward paying for the power of the machine where you install the platform.
General Manager Neverhack Spain at a tech vendor with 11-50 employees
 

Valuable Features

BizTalk Server excels in seamless integrations, data processing, and reliability with its workflows, adapters, and low-code configurations.
IBM B2B Integrator provides secure, flexible integration with various protocols, supporting EDI standards and customization for seamless application integration.
Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market.
Service Owner at a logistics company with 10,001+ employees
BizTalk Server offers workflow functionality that I find very effective for process automation.
Consultant at EC live! Hans Pointner
The security features of IBM B2B Integrator are secure enough as it updates and supports all compliances, whether it is HIPAA, financial institution standards, or retail and logistics industry standards.
Founder, Director at perfTech Solutions Pvt Ltd
 

Categories and Ranking

BizTalk Server
Ranking in Business-to-Business Middleware
8th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Process Automation (13th)
IBM B2B Integrator
Ranking in Business-to-Business Middleware
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Business-to-Business Middleware category, the mindshare of BizTalk Server is 4.7%, up from 3.6% compared to the previous year. The mindshare of IBM B2B Integrator is 6.6%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
IBM B2B Integrator6.6%
BizTalk Server4.7%
Other88.7%
Business-to-Business Middleware
 

Featured Reviews

TH
Senior Application Specialist at Taqa Distribution
Offers valuable integration services but requires better cloud adaptation
Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
11%
Healthcare Company
7%
Financial Services Firm
13%
Manufacturing Company
11%
Wholesaler/Distributor
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What do you like most about BizTalk Server?
The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
What needs improvement with BizTalk Server?
I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...
What advice do you have for others considering BizTalk Server?
I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...
What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

No data available
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about BizTalk Server vs. IBM B2B Integrator and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.