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IBM B2B Integrator vs SEEBURGER Business Integration Suite comparison

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Executive Summary

We performed a comparison between IBM B2B Integrator and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.

Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM B2B Integrator vs. SEEBURGER Business Integration Suite report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The technical support on offer through the portal is very helpful and responsive.""The solution offers good integration capabilities.""B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day.""It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA.""I find the codeless communications, SFTP or FTP, valuable."

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"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product.""We haven't had any issues with scaling.""With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works.""The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone.""The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine.""Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption.""We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document.""SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."

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Cons
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with.""The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough.""They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap.""The reporting features could be better. right now, they are lacking a bit.""Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal."

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"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time.""There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month.""In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me.""We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system.""A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps.""They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.""We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process.""Java is very old technology and they should move away from it, to anything that's better."

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Pricing and Cost Advice
  • "We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
  • More IBM B2B Integrator Pricing and Cost Advice →

  • "Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
  • "I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
  • "They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
  • "I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
  • "We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
  • More SEEBURGER Business Integration Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features assist with understanding data formats and transforming data.
    Top Answer:There are multiple kinds of offerings. If the customer is going to deploy on-premises, we have a perpetual license. If the customer is going to use the solution like a software as a service cloud… more »
    Top Answer:The tool requires you to write a lot of code in Java and XSLT, which makes development tough. There are other tools such as Dell Boomi that do not need as much coding. The initial setup can be made a… more »
    Top Answer:I'm not familiar with the exact cost of the solution. I can't speak to how much we pay. That said, it's my understanding that it is reasonably priced. I'd rate it four out of five.
    Top Answer:At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are… more »
    Ranking
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    2,512
    Comparisons
    1,385
    Reviews
    6
    Average Words per Review
    622
    Rating
    8.2
    Views
    6,849
    Comparisons
    3,701
    Reviews
    9
    Average Words per Review
    2,456
    Rating
    9.0
    Comparisons
    Also Known As
    IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
    SEEBURGER BIS
    Learn More
    Overview

    IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

    With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

    SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

    Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

    Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

    Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

    Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

    Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

    Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

    Offer
    Learn more about IBM B2B Integrator
    Learn more about SEEBURGER Business Integration Suite
    Sample Customers
    Bonnie Plants, Toshiba Europe, Florida Hospital
    Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Transportation Company14%
    Logistics Company10%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company11%
    Financial Services Firm9%
    Energy/Utilities Company8%
    REVIEWERS
    Manufacturing Company23%
    Retailer23%
    Transportation Company16%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm9%
    Comms Service Provider8%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise70%
    REVIEWERS
    Midsize Enterprise14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    Buyer's Guide
    IBM B2B Integrator vs. SEEBURGER Business Integration Suite
    September 2022
    Find out what your peers are saying about IBM B2B Integrator vs. SEEBURGER Business Integration Suite and other solutions. Updated: September 2022.
    635,987 professionals have used our research since 2012.

    IBM B2B Integrator is ranked 4th in Business-to-Business Middleware with 6 reviews while SEEBURGER Business Integration Suite is ranked 3rd in Business-to-Business Middleware with 9 reviews. IBM B2B Integrator is rated 8.2, while SEEBURGER Business Integration Suite is rated 9.0. The top reviewer of IBM B2B Integrator writes "Great technical support with excellent integration capabilities and good scalability". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". IBM B2B Integrator is most compared with Mule ESB, IBM Sterling B2B Integration Services, SAP Process Orchestration, Mule Anypoint Platform and Informatica Cloud B2B Gateway, whereas SEEBURGER Business Integration Suite is most compared with Mule ESB, SAP Process Orchestration, SAP Cloud Platform, IBM Sterling B2B Integration Services and Mule Anypoint Platform. See our IBM B2B Integrator vs. SEEBURGER Business Integration Suite report.

    See our list of best Business-to-Business Middleware vendors.

    We monitor all Business-to-Business Middleware reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.