We performed a comparison between IBM B2B Integrator and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"The technical support on offer through the portal is very helpful and responsive."
"B2B provides a secure communication channel."
"Out-of-box process orchestration yields quick implementations."
"The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation."
"The most valuable features are the flexibility and the range of EDI standards that IBM Sterling can handle."
"The most valuable feature of IBM B2B Integrator is its security and flexibility."
"I find the codeless communications, SFTP or FTP, valuable."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"The product has the ability to handle high volumes of data efficiently."
"We haven't had any issues with scaling."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"Mapping Designer provides excellent flexibility."
"When working on an elaborate rule, I end up creating it in notepad and then pasting it into the Extended Rule window, which is not convenient."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"The dashboard is not integrated and should be bundled by the product vendor."
"API-Fication required, and there should be more clarity on their cloud migration strategy."
"The web interface of B2B is quite outdated and not particularly user-friendly."
"The one thing that is lacking is easy visibility. It's hard to provide business users with a view into the statuses of their transactions."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"The solution's documentation is not up to the mark and needs to be improved."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"The initial setup is not the straightforward. It took couple of months for us to set up."
"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"I find the solution quite confusing to use, especially when looking at the tree structure."
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IBM B2B Integrator is ranked 4th in Business-to-Business Middleware with 42 reviews while SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews. IBM B2B Integrator is rated 8.0, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of IBM B2B Integrator writes "A widely-used, on-premises solution with tons of peer support". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". IBM B2B Integrator is most compared with Mule ESB, SAP Process Orchestration, IBM Sterling B2B Integration Services, SPS Commerce Fulfillment (EDI) and Cleo Integration Cloud Platform, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, webMethods Integration Server and Microsoft Azure API Management. See our IBM B2B Integrator vs. SEEBURGER Business Integration Suite report.
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