Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

Cleo and IBM are both solutions in the Business-to-Business Middleware category. Cleo is ranked #14, while IBM is ranked #6 with an average rating of 8.3. Cleo holds a 3.1% mindshare in BBM, compared to IBM’s 6.4% mindshare. Additionally, 100% of Cleo users are willing to recommend the solution, compared to 87% of IBM users who would recommend it.

Cleo Integration Cloud Plat...

Read 1 Cleo Integration Cloud Platform review

350 Views
319 Comparison Views

100% willing to recommend

IBM B2B Integrator

Read 47 IBM B2B Integrator reviews

1,317 Views
961 Comparison Views

87% willing to recommend

Cleo Integration Cloud Plat...

IBM B2B Integrator

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Executive Summary

We performed a comparison between Cleo Integration Cloud Platform and IBM B2B Integrator based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, IBM, Informatica and others in Business-to-Business Middleware.

To learn more, read our detailed Business-to-Business Middleware Report (Updated: December 2025).

Buyer's Guide

Business-to-Business Middleware

December 2025

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Helped 879,853 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cleo Integration Cloud Plat...

Ranking in Business-to-Business Middleware

14th

Average Rating

7.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM B2B Integrator

Ranking in Business-to-Business Middleware

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 3.1%, up from 1.6% compared to the previous year. The mindshare of IBM B2B Integrator is 6.4%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
IBM B2B Integrator	6.4%
Cleo Integration Cloud Platform	3.1%
Other	90.5%

Business-to-Business Middleware

Featured Reviews

Joshua Rule

Senior Integration Consultant at a computer software company with 51-200 employees

Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations

I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.

Read full review

reviewer2742345

General Manager Neverhack Spain at a tech vendor with 11-50 employees

Experience with robust integrator reveals strong performance and potential for interface updates

Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."

"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."

"It is easy of use and it's easy to maintain. It's also faster to on-board partners."

"This solution allows for easy integration with heterogeneous applications."

"The main feature of IBM B2B Integrator is that it's the most complete integrator on the market— you can integrate every type of protocol, every type of custom layer, and every type of security level."

"It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA."

"It can scale horizontally as well as vertically as a cluster."

"Very flexible product; it allows implementing different flows on the same infrastructure."

"It uses VMs, allowing us to enable horizontal scaling."

More IBM B2B Integrator pros

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."

"When working on an elaborate rule, I end up creating it in notepad and then pasting it into the Extended Rule window, which is not convenient."

"It supports many of our use cases but falls short in some areas as technology evolves"

"API integration could be improved. The legacy system could be on the cloud."

"The initial setup is complex."

"The one thing that is lacking is easy visibility. It's hard to provide business users with a view into the statuses of their transactions."

"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."

"The web interface of B2B is quite outdated and not particularly user-friendly."

"IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly."

More IBM B2B Integrator cons

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."

"The pricing is based on how many cores are used and the type of cores."

"The product costs more than 40K."

"The solution is priced at $20,000 to $30,000 per year with no extra costs."

"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."

"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Manufacturing Company

11%

Healthcare Company

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	8
Large Enterprise	32

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?

Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...

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What needs improvement with IBM B2B Integrator?

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...

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What is your primary use case for IBM B2B Integrator?

IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...

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Product Reports

Buyer's Guide

Business-to-Business Middleware

December 2025

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Buyer's Guide

IBM B2B Integrator

December 2025

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Also Known As

Extol Business Integrator

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite

Overview

A single, cohesive integration platform for end-to-end B2B, application, and data integration across your entire ecosystem. Cleo Integration Cloud is the industry's only integration platform designed to take an "outside-in" approach focused on delivering business outcomes. No matter the integration, Cleo Integration Cloud has you covered.

https://www.cleo.com/

Cleo

IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

IBM

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental

Bonnie Plants, Toshiba Europe, Florida Hospital

Buyer's Guide

Business-to-Business Middleware

December 2025

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