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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
14th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 2.8%, up from 2.5% compared to the previous year. The mindshare of IBM B2B Integrator is 8.1%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.1%
Cleo Integration Cloud Platform2.8%
Other89.1%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"As I've mentioned, the reason why we chose Sterling B2B Integrator instead of others was that it has an end-to-end solution."
"The EDI conversion is the only thing I like about it."
"If anybody has a B2Bi business case, this is definitely one of the solutions, a mature solution in the market that they can consider."
"The most valuable features assist with understanding data formats and transforming data."
"The stability of IBM products is better than other vendors."
"The most valuable features are the flexibility and the range of EDI standards that IBM Sterling can handle."
"B2B Integrator's stability is rock-solid; it never goes down, and it's one of the bank's most prized uptime software products."
"The IBM Sterling B2B Integrator is a very good B2B tool which has required services and adapter to handle B2B requests."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"Sometimes it's hard to get through to the right people in support. It takes some time."
"With the most recent releases of this product, the installation and administration have become much more complex."
"It supports many of our use cases but falls short in some areas as technology evolves"
"Technical support is the issue I have. I think IBM has to do much better in terms of product support."
"I think probably the envelope setups are a little complicated and cumbersome."
"The dashboard is not integrated and should be bundled by the product vendor."
"API integration could be improved. The legacy system could be on the cloud."
"The reporting features could be better. right now, they are lacking a bit."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"The pricing is based on how many cores are used and the type of cores."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The product costs more than 40K."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
7%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Salesforce, Informatica, IBM and others in Business-to-Business Middleware. Updated: June 2026.
900,196 professionals have used our research since 2012.