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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
14th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 3.2%, up from 1.7% compared to the previous year. The mindshare of IBM B2B Integrator is 6.7%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
IBM B2B Integrator6.7%
Cleo Integration Cloud Platform3.2%
Other90.1%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"B2B provides a secure communication channel."
"The main feature of IBM B2B Integrator is that it's the most complete integrator on the market— you can integrate every type of protocol, every type of custom layer, and every type of security level."
"The reporting and monitoring features of IBM B2B Integrator are comparatively easier than other applications because it is modularized, making it much faster to port, and it supports all compliances related to financial industries."
"IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution."
"The best feature is that many companies use the solution so there is a lot of peer support."
"Out-of-box process orchestration yields quick implementations."
"B2B Integrator is multi-platform, so it can be integrated with Windows, Unix, or whatever, and it can work with almost all programming languages. It can also transfer a lot of data in a short time. For instance, a system I recently implemented exchanges about 20 million files a day."
"It can scale horizontally as well as vertically as a cluster."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"API integration could be improved. The legacy system could be on the cloud."
"API-Fication required, and there should be more clarity on their cloud migration strategy."
"We often need to change property files for accounts, and I don't always have access to them. For core mapping, we need to install JDK"
"There is no related transaction stored in the database because it's an OLTP application."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"The web interface of B2B is quite outdated and not particularly user-friendly."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The product costs more than 40K."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The pricing is based on how many cores are used and the type of cores."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
11%
Wholesaler/Distributor
6%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Salesforce, Informatica, IBM and others in Business-to-Business Middleware. Updated: January 2026.
882,160 professionals have used our research since 2012.