Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

Cleo and IBM are both solutions in the Business-to-Business Middleware category. Cleo is ranked #13 with an average rating of 7.0, while IBM is ranked #7 with an average rating of 8.1. Cleo holds a 3.2% mindshare in BBM, compared to IBM’s 7.0% mindshare. Additionally, 100% of Cleo users are willing to recommend the solution, compared to 87% of IBM users who would recommend it.

Cleo Integration Cloud Plat...

Read 1 Cleo Integration Cloud Platform review

305 Views
281 Comparison Views

100% willing to recommend

IBM B2B Integrator

Read 47 IBM B2B Integrator reviews

1,336 Views
935 Comparison Views

87% willing to recommend

Cleo Integration Cloud Plat...

IBM B2B Integrator

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Executive Summary

We performed a comparison between Cleo Integration Cloud Platform and IBM B2B Integrator based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, IBM, SAP and others in Business-to-Business Middleware.

To learn more, read our detailed Business-to-Business Middleware Report (Updated: August 2025).

Buyer's Guide

Business-to-Business Middleware

August 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cleo Integration Cloud Plat...

Ranking in Business-to-Business Middleware

13th

Average Rating

7.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM B2B Integrator

Ranking in Business-to-Business Middleware

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 3.2%, up from 1.7% compared to the previous year. The mindshare of IBM B2B Integrator is 7.0%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
IBM B2B Integrator	7.0%
Cleo Integration Cloud Platform	3.2%
Other	89.8%

Business-to-Business Middleware

Featured Reviews

Joshua Rule

Senior Integration Consultant at a computer software company with 51-200 employees

Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations

I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.

Read full review

Sathyan K

Founder, Director at perfTech Solutions Pvt Ltd

Banks achieve seamless data transformation and integration with enhanced security and scalability

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native. There is room for improvement in IBM B2B Integrator, particularly in the automation parts, and from a UI perspective. They are making some changes to make it more intuitive. The current UI is not aesthetically pleasing, but features-wise, it is rich enough to provide all the valuable information required.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."

"The solution offers good integration capabilities."

"IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution."

"It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA."

"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."

"The most valuable features assist with understanding data formats and transforming data."

"The most valuable feature of IBM B2B Integrator is its security and flexibility."

"It uses VMs, allowing us to enable horizontal scaling."

"The solution is fast and easy to use."

More IBM B2B Integrator pros

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."

"IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly."

"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."

"It supports many of our use cases but falls short in some areas as technology evolves"

"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."

"We often need to change property files for accounts, and I don't always have access to them. For core mapping, we need to install JDK"

"End-to-end visibility and monitoring application required. The control center is available and covers this area, but it still fails in many monitoring scenarios."

"The dashboard is not integrated and should be bundled by the product vendor."

"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."

More IBM B2B Integrator cons

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."

"The solution is priced at $20,000 to $30,000 per year with no extra costs."

"The pricing is based on how many cores are used and the type of cores."

"The product costs more than 40K."

"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."

"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	8
Large Enterprise	32

Questions from the Community

What do you like most about Cleo Integration Cloud Platform?

The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product.

See all answers

What is your experience regarding pricing and costs for Cleo Integration Cloud Platform?

I learned that the product's price is reasonable based on the interactions I had with my company's purchase team.

See all answers

What needs improvement with Cleo Integration Cloud Platform?

See all answers

What do you like most about IBM B2B Integrator?

IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.

See all answers

What is your experience regarding pricing and costs for IBM B2B Integrator?

Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...

See all answers

What needs improvement with IBM B2B Integrator?

See all answers

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Compared 14% of the time

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Product Reports

Buyer's Guide

Business-to-Business Middleware

August 2025

Download Cleo Integration Cloud Platform product report

Buyer's Guide

IBM B2B Integrator

September 2025

Download IBM B2B Integrator product report

Also Known As

Extol Business Integrator

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite

Overview

A single, cohesive integration platform for end-to-end B2B, application, and data integration across your entire ecosystem. Cleo Integration Cloud is the industry's only integration platform designed to take an "outside-in" approach focused on delivering business outcomes. No matter the integration, Cleo Integration Cloud has you covered.

https://www.cleo.com/

Cleo

IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

IBM

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental

Bonnie Plants, Toshiba Europe, Florida Hospital

Buyer's Guide

Business-to-Business Middleware

August 2025

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