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Cleo Integration Cloud Platform vs IBM B2B Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
15th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM B2B Integrator
Ranking in Business-to-Business Middleware
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 2.4%, down from 3.1% compared to the previous year. The mindshare of IBM B2B Integrator is 9.1%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator9.1%
Cleo Integration Cloud Platform2.4%
Other88.5%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"The reporting and monitoring features of IBM B2B Integrator are comparatively easier than other applications because it is modularized, making it much faster to port, and it supports all compliances related to financial industries."
"The technical support on offer through the portal is very helpful and responsive."
"Depending on their need, Sterling Integrator is still a big framework for anyone who is looking to integrate their backend applications which are in legacy mode today, and their point to point applications."
"The stability of IBM products is better than other vendors."
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"I wasn't using any other better solution than the one that I'm using right now."
"Efficiency, accuracy, and reliability are extremely important factors and Sterling B2B currently provides them."
"B2B provides a secure communication channel."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"A deeper monitoring system for the product itself is required, and the interface is too detailed, requiring too much customization to make the product work at its best."
"Visibility and reporting is lacking."
"The product does not have default options for PDF generation."
"From my perspective and as per what I know, it needs more hardening of the environment and they need to make sure that there is less unscheduled downtime."
"There is no end-to-end built in visibility at least until we moved to IBM managed services."
"With Sterling Integrator, as it comes out of the box, there's not a lot of things that have been developed; a lot of it you have to develop yourself with BPML and developing APIs and things like that for web solutions and the front end."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"There are key loopholes, or I would say there are low-hanging issues with the Sterling Integrator, and they could have all been improved."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The pricing is based on how many cores are used and the type of cores."
"The product costs more than 40K."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Financial Services Firm
14%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Extol Business Integrator
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Informatica, Seeburger, Salesforce and others in Business-to-Business Middleware. Updated: September 2026.
916,197 professionals have used our research since 2012.