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Buyer's Guide
ATP (Advanced Threat Protection)
August 2022
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Pre-sales manager at a tech services company with 11-50 employees
Real User
Top 20
Good Sandbox Capabilities and good technical support
Pros and Cons
  • "The most valuable features of this solution are sandbox capabilities."
  • "Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription."

What is our primary use case?

We are a security company working in the security system for the banking sectors, and we're trying to penetrate through the identity and access management products for our clients.

We work with all of the Palo Alto technologies.

What is most valuable?

The most valuable features of this solution are sandbox capabilities. 

It removes all of the potential risks that come with attached documents or any macros from the vulnerability to be extended to Wildfire and to ensure that these kinds of attachments do not contain ransomware.

What needs improvement?

Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription.

In the next release, I would like to see some integration with other products, with endpoints and management. 

Also, there are too many features for the client to research.

For how long have I used the solution?

We are starting to implement it into the Egyptian market. We closed one of the deals only last month. But, we have been working with the Next Generation and WildFire since 2015.

How are customer service and technical support?

Technical support is working fine. They have helped us a lot.

Which solution did I use previously and why did I switch?

We are using Forcepoint, Palo Alto the Next Generation, Cortex, and Panorama.

What's my experience with pricing, setup cost, and licensing?

They are currently working on sandboxing for an on-premises version rather than a subscription for WildFire through the firewall.

The price is a bit higher than the other products such as TrendMicro, or FireEye.

We lost an opportunity where the client chose FireEye for the price.

What other advice do I have?

It's a very good product.

I would rate Palo Alto Networks WildFire and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
ATP (Advanced Threat Protection)
August 2022
Get our free report covering Palo Alto Networks, Zscaler, Fortinet, and other competitors of FireEye Network Security. Updated: August 2022.
620,068 professionals have used our research since 2012.