Barracuda CloudGen Firewall OverviewUNIXBusinessApplication

Barracuda CloudGen Firewall is the #2 ranked solution in top IoT Security tools, #13 ranked solution in SD-WAN tools, #13 ranked solution in top WAN Edge tools, and #31 ranked solution in best firewalls. PeerSpot users give Barracuda CloudGen Firewall an average rating of 7.8 out of 10. Barracuda CloudGen Firewall is most commonly compared to Fortinet FortiGate: Barracuda CloudGen Firewall vs Fortinet FortiGate. Barracuda CloudGen Firewall is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Barracuda CloudGen Firewall Buyer's Guide

Download the Barracuda CloudGen Firewall Buyer's Guide including reviews and more. Updated: January 2023

What is Barracuda CloudGen Firewall?

Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.

Barracuda CloudGen Firewall was previously known as Barracuda NextGen Firewall, Barracuda CloudGen Firewalls.

Barracuda CloudGen Firewall Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia

Barracuda CloudGen Firewall Video

Barracuda CloudGen Firewall Pricing Advice

What users are saying about Barracuda CloudGen Firewall pricing:
  • "The pricing is very cheap compared to Cisco ASA, which we used before, and compared to Palo Alto Networks and Fortinet. Barracuda has different solutions for different people. So for my SMB-level infrastructure, Barracuda has given me a proper solution that is half of the price of Palo Alto or Fortinet."
  • "Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees."
  • Barracuda CloudGen Firewall Reviews

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    Founder CTO at a tech services company with self employed
    Real User
    Top 10
    My network has never been interrupted or experienced a denial of service
    Pros and Cons
    • "Its central management, especially when it comes to distributed environments, is great. I can generate and save a setting and then apply that setting across the network with just one click."
    • "There is room for improvement in performance and the support language. The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla."

    What is our primary use case?

    I use Barracuda to protect my network from intruders and to control application usage, as well as for bandwidth balancing and prioritizing applications. It is used for external protection and internal restrictions.

    How has it helped my organization?

    As the head of technology, I design networks and infrastructure. While designing the infrastructure, my concern is the security part, including the firewall. The solution has to be automated and I need to have proper support once I install the infrastructure. I need 24-hour support, which cannot be done on my side as my IT team is small.

    The way Barracuda has helped is that, once I have configured a system, it is taken care of by the Barracuda support team. If anything goes wrong or I need any kind of support, I just call their support number and get 24/7 support. They call me back from this or that country, they take over the firewall, and they provide the solution. They are basically working as my extended support team. This is one of the advantages of Barracuda.

    In addition, during the eight years I have been using Barracuda, I have had hundreds of thousands of attacks on my network and all of the attacks have been addressed by Barracuda with a proper solution for all of them. My network has never been interrupted, there has been no denial of service—nothing like that—for eight years. That's why I am loyal to Barracuda.

    Overall, Barracuda has increased the speed and performance of the infrastructure by 15 percent. And it has decreased expenses in the sense that it is protecting my data. In the smallest network that we handle, the value of data per year is €20 million.

    What is most valuable?

    Its advanced protection against threats like malware is fantastic. As I noted, in eight years I haven't had an incident.

    Barracuda provides Zero Trust access for work from home, for almost any application and from almost any device. That is important because of the Corona situation. Before Corona, we already had about 20 percent in a work-from-home situation in our network, but because of Corona, 80 percent of our work is done from home right now. That makes this feature really important. Before, it was 20 percent important, but now it is 80 percent important.

    In addition, its central management, especially when it comes to distributed environments, is great. I can generate and save a setting and then apply that setting across the network with just one click.

    What needs improvement?

    There is room for improvement in

    • performance
    • the support language.

    The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla.

    Another problem with Barracuda, in my experience, is the appliance lifetime. For example, the policy for the X300 device that they sold to us was that you renew every year and, after the third year, you get a new appliance. But after the third year, they made the device obsolete. So instead of getting the next one free, they charged me for a new one. This kind of bad sales practice is not appreciated.

    Buyer's Guide
    Barracuda CloudGen Firewall
    January 2023
    Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    670,080 professionals have used our research since 2012.

    For how long have I used the solution?

    I have been using Barracuda for the last eight years. I started using the X300 and then the X400, and now I'm using the cloud solution as well.

    What do I think about the stability of the solution?

    On average, the firewall has ceased service or has gone down during seven days out of 365.

    How was the initial setup?

    Deploying the solution is pretty straightforward. The problem is that the authorized distributors' deployment engineers in our country make it complex. Generally, it is self-explanatory and not very difficult. So they have to improve their local support.

    One problem with Barracuda is that they don't have an auto conversion of the settings from different routers such as MikroTik or Cisco. That means you have to do every rule manually. In a small, 100-computer network, it can take six to seven hours to write all the rules manually.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is very cheap compared to Cisco ASA, which we used before, and compared to Palo Alto Networks and Fortinet. Barracuda has different solutions for different people. For my SMB-level infrastructure, Barracuda has given me a proper solution that is half of the price of Palo Alto or Fortinet.

    What other advice do I have?

    The biggest lesson I have learned from using Barracuda is that the next time I buy a product I'll make sure that the device support and the device life cycle and replacement are very clearly written on my document. In addition, I have to ensure that support is from a local team and that it will not be on a call basis to somewhere else.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Andrea Andrea - PeerSpot reviewer
    CTO at BE.iT SA
    Reseller
    Top 5Leaderboard
    Feature-rich, robust, and easy to set up
    Pros and Cons
    • "It's great for handling complex items."
    • "The price is a bit higher than other vendors."

    What is our primary use case?

    The last project was a project for a government, and it was to build a secure, private distributed system in two different countries.

    What is most valuable?

    In the last project, we choose this brand of firewall. Normally, customers are asking us which is the better solution. Normally, since Barracuda has many different features, it is quite easy to use Barracuda instead of something else, since it offers a full set of features. It has a full-feature license. It is easy to adapt the solution to the customer's needs.

    It's great to have an unlimited VPN, advanced threat protection, many other features inside the proxy server, and so on. It's far easier than building out of Barracuda fiber than, for example, Check Point, where you have to buy every single module independently from the other.

    It is a product that is very feature-rich.

    It's quite robust.

    The initial setup is very easy.

    It's great for handling complex items. If you want to flag Facebook you can. If you want to create a cluster, it's easy. There are many things you can do using this product and they make it all very simple. 

    What needs improvement?

    The management program is something that only certain people understand. It does its own logic sometimes. It's very hard to use it. Barracuda is complex in terms of doing simple things. It could be more user-friendly. It needs to be more logical.

    The price is a bit higher than other vendors.

    For how long have I used the solution?

    I've been using the solution for six to eight years It's been a while. 

    What do I think about the stability of the solution?

    It is a very stable product. I've never had a problem bad enough to reboot one firewall.

    What do I think about the scalability of the solution?

    The portfolio is quite broad. We can sell this firewall to very small companies or to big ones.

    The scalability is easy. If you need to switch the file, you just need to contact them, switch with the IR model, pay the difference, and then you can load the old parameter file to the new one. So it's easy.

    How are customer service and support?

    I call support sometimes. I have to admit that customer support was better three or four years ago. Now, they switched their first level of support to India. Sometimes it's quite difficult to understand the technician. Then, if you go to the second level of support, it's far easier, since they are here in Austria. It's not a problem to talk with them. The second level of support is performed by people who are writing the software. They know the product very well.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We've also used Check Point in the past, however, it's not a full-feature solution. 

    How was the initial setup?

    The implementation process is a walk in the park. IT's just next, next, next and you are done. You change a couple of parameters, and then you are online. Then you just adapt the firewall to the customer's needs. The setup is very easy. It's even easier if you are using the control center, even if it's quite expensive.

    The initial setup itself might take 15 minutes or so. 

    It's a five out of five in terms of ease of setup. 

    There is some maintenance, however, it is minimal. Maybe every four years you'll need to switch the firewall. That's it. The new firewall is sent directly to the customer site. Then we just need to download the configuration file from the old one and just turn off a switch and turn on the new one.

    What about the implementation team?

    We do the entire implementation by ourselves. 

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is higher than other vendors, yet with the extra cost. 

    For a low-level firewall, it's likely less than 1,00 Francs a year. They work on a yearly subscription model. 

    We typically buy a full-featured package that has everything inside. 

    I'd rate the pricing a three out of five in terms of affordability. 

    What other advice do I have?

    I'm working with the most recent update. 

    We are reselling Barracuda to our customers.

    I'd recommend the solution to others.

    I would rate it eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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    PeerSpot user
    Buyer's Guide
    Barracuda CloudGen Firewall
    January 2023
    Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    670,080 professionals have used our research since 2012.
    IT Manager at a construction company with 5,001-10,000 employees
    Real User
    Top 10
    Reliable, easy to expand, and offers good security
    Pros and Cons
    • "The solution is stable."
    • "They have a very complicated interface. It's very hard to learn."

    What is our primary use case?

    The solution is the main firewall for a site. It protects it from any inbound threats and also controls outbound traffic. That's the main use.

    What is most valuable?

    They have very good security. You need special client software in order to configure the firewall. It doesn't have its own web interface, so as far as security goes, they're locked down very tightly.

    The solution is stable.

    It's scalable. 

    What needs improvement?

    They have a very complicated interface. It's very hard to learn. 

    The administration interface should be more intuitive or easier to use. They should also include bundle training. That would be a benefit.

    The initial setup is complex. 

    What do I think about the stability of the solution?

    We found the solution to be stable. It's more stable than Fortinet. It doesn't crash or freeze. There are no bugs or glitches. 

    What do I think about the scalability of the solution?

    Scaling depends on the connected circuits and their bandwidth. I don't think that we were hitting, or even close to the box's capability, the firewall itself. So far, it's been scalable. 

    Everybody in the organization is using it, and we have about 150 users. It was for various different roles. Since we are a healthcare organization, we had healthcare providers, front desk registration staff, administrative staff, and various different types of people on it.

    How are customer service and support?

    Support was not very good at all. It could use a lot of improvement. They don't really have good documentation. The interface is quite complex. The available training is not very good, and the documentation is not very good, so if you always have to speak to an engineer to solve your problem and that is not very good support.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used Fortinet.

    We were having some hardware quality issues with Fortinet. They were not stable. They would freeze up quite frequently and require frequent reboots. Barracuda ended up being more stable.

    How was the initial setup?

    The initial setup it requires a session with a Barracuda engineer that can help to translate all of the rules from the old firewall to the new firewall. They should, rather than making the interface very complex, simplify the interface, and include training so that it can have more of a do-it-yourself approach.

    We were upgrading from a previous model or a previous different vendor. We were using Fortinet before, and the implementation didn't take very long. It probably took a couple of months.

    Just one network administrator is needed for deployment and maintenance. 

    What was our ROI?

    The solution was necessary so it's not really a return on investment. It couldn't be measured since we were replacing one firewall with another firewall as it was necessary to do so. I'm not exactly sure how we would measure the return on investment in that case.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is comparable to other firewall solutions. I don't really have an opinion about the cost. Cost seems to be in line with their competitors.

    What other advice do I have?

    We're a customer and end-user.

    As far as the stability and performance go, I would rate the solution probably at an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Co-Owner at Xtreme works inc
    Reseller
    Top 5Leaderboard
    Has the ability to be deployed and supported remotely, but the price could be better
    Pros and Cons
    • "The ability to be deployed and supported remotely is valuable."
    • "The price could be better."

    What is our primary use case?

    The solution is deployed on premises.

    What is most valuable?

    The ability to be deployed and supported remotely is valuable. They also have a feature called instant hardware replacement.

    Essentially, if you subscribe to a service, they replace the whole system in about four years, including the hardware. So, you have a new and upgraded one. Since there is a technology refresh, you don't have to consider replacing it or acquiring a new one.

    What needs improvement?

    The price could be better. The problem is that the network security landscape is very dynamic. New threats come in daily, and new approaches must be made. However, we haven't encountered anything Barracuda CloudGen Firewall couldn't handle so far.

    For how long have I used the solution?

    We have been using this solution for several years.

    What do I think about the stability of the solution?

    Based on our experience, we find it very stable. We can set it up and forget about it. However, there are a few instances where we had to add capabilities and we did not have any problems.

    What do I think about the scalability of the solution?

    The solution is scalable, but if you acquire it for a specific size or capability and exceed that capability, you need to acquire a new solution. You don't have to do a forklift upgrade, and you can add the capability. Essentially, they work together to provide a higher capacity and add solutions, but it's not elegant because you have multiple hardware platforms.

    How are customer service and support?

     The customer service and support team is very supportive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is a bit complex. However, if you have the required skill set, it is easy. Unfortunately, in our experience, we didn't have the skill set the first time we did it, so it took us a while. The Philippine distributor was also not well-versed with the solution when we had our first implementation. Now that we developed the skillset, setting up is not that difficult.

    What's my experience with pricing, setup cost, and licensing?

    I rate the price seven out of ten.

    Which other solutions did I evaluate?

    We do not have the experience of comparing it with another NG firewall. However, we can compare it with the traditional hardware-based firewall. I think Barracuda is more flexible because of how it is designed, with the capability to add features. So it is very flexible.

    What other advice do I have?

    I rate the solution an eight out of ten. I would recommend Barracuda CloudGen Firewall to almost everybody, and I couldn't foresee anyone to whom I wouldn't recommend unless they are very price sensitive.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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    PeerSpot user
    Ruud Jansen - PeerSpot reviewer
    Senior technisch consultant at Dycotrade
    Consultant
    Provides a high level of security; have not had any issues with it thus far
    Pros and Cons
    • "I would most definitely recommend this solution to other people."
    • "I would like to see the connection improved."

    What is our primary use case?

    Our primary use case is for our office abroad. There are 50 of us at the office each day. We also use the firewall for working from home and calling in.

    What is most valuable?

    What I find the most valuable about the Barracuda CloudGen Firewall is that it allows you to see what people are doing and what the highest rate or performance is among our team. Another valuable feature is the security of this solution. To further improve security, we'll buy the F280 version of this product.

    What needs improvement?

    I would like to see the connection improved. We now have a one gigabyte connection and the old firewall has 500 MBs. That's not enough, which is why we are also buying a new firewall for at least one gigabit, which will give us a faster line and faster internet.

    In the next release, I'd like to see more security for viruses and similar things and also block DDOS.

    For how long have I used the solution?

    I have been using Barracuda CloudGen Firewall for about seven years now.

    What do I think about the stability of the solution?

    I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. We have been using Barracuda for seven years, and thus far, we've had no issues as it was working perfectly.

    What do I think about the scalability of the solution?

    I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. We have about 80 users currently in various departments.

    How are customer service and support?

    Our partners usually contact their technical support. The feedback we got from our partners about the technical support was that they provide insightful and helpful support.

    How was the initial setup?

    The initial setup took one day and it was done through third-party installers.

    What about the implementation team?

    Implementation was done through a third party.

    What's my experience with pricing, setup cost, and licensing?

    To further improve security, we'll buy the F280 version of this product. The F280 subscription costs EUR 3,000. There are a few extra expenses like paying for updates or new firewalls. 

    The Barracuda solution has a one-off cost of EUR 3,000. On a yearly basis, with it you have extra expenses like Energize updates and Instant Replacements and Network Security CloudGen Firewall, including the monthly fees.

    What other advice do I have?

    I would most definitely recommend this solution to other people.

    Overall, I would rate the Barracuda solution F80 version an eight, on a scale from one to 10, with one being the worst and 10 being the best.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Kyle Souza - PeerSpot reviewer
    Data Wizard at P n P Oil and Gas Solutions
    Real User
    Top 10
    Good blocking, logging, traffic monitoring, and VPN capabilities
    Pros and Cons
    • "Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable."
    • "The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program."

    What is our primary use case?

    It is used to secure our local area network and provide VPN access for outside connections. We have its latest version.

    What is most valuable?

    Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable. 

    What needs improvement?

    The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program.

    For how long have I used the solution?

    We got it around the end of 2018. So, it has been about two and a half years.

    What do I think about the stability of the solution?

    Its stability is great.

    What do I think about the scalability of the solution?

    Its scalability is great. Currently, we have about 20 users. The model that we have handles up to 3,000 users. So, we won't have to scale it soon. As we get new employees, we will scale it up, but at this time, we don't have any big plans.

    How are customer service and technical support?

    I have called their tech support a lot. They are great.

    Which solution did I use previously and why did I switch?

    We had a SonicWall Firewall in place before this.

    How was the initial setup?

    Its initial setup was of middle complexity for me. Some parts of it were really straightforward, but there were a couple of complex things. Most of it was straightforward, but the complex things were pretty complex.

    What about the implementation team?

    We did it in-house, and we also had the company's tech support for a couple of items, but most of it was done without tech support on hand. It took two days for everything.

    In terms of maintenance, I manage it myself, but it is not something that has to be managed every day.

    What's my experience with pricing, setup cost, and licensing?

    Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees.

    What other advice do I have?

    I would advise others to make sure that they understand their network before trying to set it up. They should understand what they want the firewall to do and make sure that they know what needs to get through the firewall.

    I would rate Barracuda CloudGen Firewall an eight out of ten. I am very happy with this solution.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    VijayKumar8 - PeerSpot reviewer
    Network Security Engineer at Progressive Infotech Pvt. Ltd.
    Real User
    Top 10
    Easy to use, responsive but the UI can be improved
    Pros and Cons
    • "They have a very responsive customer service and support team."
    • "The initial setup is a bit complex."

    What is most valuable?

    The ease of use is very valuable, and Barracuda CloudGen Firewall is very responsive. When you make any changes, it works instantly. Additionally, they have a very responsive customer service and support team.

    What needs improvement?

    The UI can be improved because it looks very old and complicated.

    For how long have I used the solution?

    We have been using the solution for approximately four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    We have had a good experience with customer service and support.

    How was the initial setup?

    The initial setup is a bit complex.

    What's my experience with pricing, setup cost, and licensing?

    The solution is priced reasonably.

    What other advice do I have?

    I rate the solution a seven out of ten. It could be priced similarly to competitors like Foritnet.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    Buyer's Guide
    Download our free Barracuda CloudGen Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2023
    Buyer's Guide
    Download our free Barracuda CloudGen Firewall Report and get advice and tips from experienced pros sharing their opinions.