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Barracuda CloudGen Firewall OverviewUNIXBusinessApplication

Barracuda CloudGen Firewall is #2 ranked solution in top IoT Security tools, #12 ranked solution in SD-WAN tools, #12 ranked solution in top WAN Edge tools, and #29 ranked solution in best firewalls. PeerSpot users give Barracuda CloudGen Firewall an average rating of 8.4 out of 10. Barracuda CloudGen Firewall is most commonly compared to Fortinet FortiGate: Barracuda CloudGen Firewall vs Fortinet FortiGate. Barracuda CloudGen Firewall is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 24% of all views.
Buyer's Guide

Download the Firewalls Buyer's Guide including reviews and more. Updated: July 2022

What is Barracuda CloudGen Firewall?

Barracuda's Cloud Generation Firewalls redefine the role of the Firewall from a perimeter security solution to a distributed network optimization solution that scales across any number of locations and applications, connects on-premises and cloud infrastructures, and helps organizations transform their business.

Barracuda CloudGen Firewall was previously known as Barracuda NextGen Firewall, Barracuda CloudGen Firewalls.

Barracuda CloudGen Firewall Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia

Barracuda CloudGen Firewall Video

Barracuda CloudGen Firewall Pricing Advice

What users are saying about Barracuda CloudGen Firewall pricing:
  • "The pricing is very cheap compared to Cisco ASA, which we used before, and compared to Palo Alto Networks and Fortinet. Barracuda has different solutions for different people. So for my SMB-level infrastructure, Barracuda has given me a proper solution that is half of the price of Palo Alto or Fortinet."
  • "Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees."
  • Barracuda CloudGen Firewall Reviews

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    A. Naser - PeerSpot reviewer
    Founder CTO at a tech services company with self employed
    Real User
    Top 20
    My network has never been interrupted or experienced a denial of service
    Pros and Cons
    • "Its central management, especially when it comes to distributed environments, is great. I can generate and save a setting and then apply that setting across the network with just one click."
    • "There is room for improvement in performance and the support language. The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla."

    What is our primary use case?

    I use Barracuda to protect my network from intruders and to control application usage, as well as for bandwidth balancing and prioritizing applications. It is used for external protection and internal restrictions.

    How has it helped my organization?

    As the head of technology, I design networks and infrastructure. While designing the infrastructure, my concern is the security part, including the firewall. The solution has to be automated and I need to have proper support once I install the infrastructure. I need 24-hour support, which cannot be done on my side as my IT team is small.

    The way Barracuda has helped is that, once I have configured a system, it is taken care of by the Barracuda support team. If anything goes wrong or I need any kind of support, I just call their support number and get 24/7 support. They call me back from this or that country, they take over the firewall, and they provide the solution. They are basically working as my extended support team. This is one of the advantages of Barracuda.

    In addition, during the eight years I have been using Barracuda, I have had hundreds of thousands of attacks on my network and all of the attacks have been addressed by Barracuda with a proper solution for all of them. My network has never been interrupted, there has been no denial of service—nothing like that—for eight years. That's why I am loyal to Barracuda.

    Overall, Barracuda has increased the speed and performance of the infrastructure by 15 percent. And it has decreased expenses in the sense that it is protecting my data. In the smallest network that we handle, the value of data per year is €20 million.

    What is most valuable?

    Its advanced protection against threats like malware is fantastic. As I noted, in eight years I haven't had an incident.

    Barracuda provides Zero Trust access for work from home, for almost any application and from almost any device. That is important because of the Corona situation. Before Corona, we already had about 20 percent in a work-from-home situation in our network, but because of Corona, 80 percent of our work is done from home right now. That makes this feature really important. Before, it was 20 percent important, but now it is 80 percent important.

    In addition, its central management, especially when it comes to distributed environments, is great. I can generate and save a setting and then apply that setting across the network with just one click.

    What needs improvement?

    There is room for improvement in

    • performance
    • the support language.

    The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla.

    Another problem with Barracuda, in my experience, is the appliance lifetime. For example, the policy for the X300 device that they sold to us was that you renew every year and, after the third year, you get a new appliance. But after the third year, they made the device obsolete. So instead of getting the next one free, they charged me for a new one. This kind of bad sales practice is not appreciated.

    Buyer's Guide
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    For how long have I used the solution?

    I have been using Barracuda for the last eight years. I started using the X300 and then the X400, and now I'm using the cloud solution as well.

    What do I think about the stability of the solution?

    On average, the firewall has ceased service or has gone down during seven days out of 365.

    How was the initial setup?

    Deploying the solution is pretty straightforward. The problem is that the authorized distributors' deployment engineers in our country make it complex. Generally, it is self-explanatory and not very difficult. So they have to improve their local support.

    One problem with Barracuda is that they don't have an auto conversion of the settings from different routers such as MikroTik or Cisco. That means you have to do every rule manually. In a small, 100-computer network, it can take six to seven hours to write all the rules manually.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is very cheap compared to Cisco ASA, which we used before, and compared to Palo Alto Networks and Fortinet. Barracuda has different solutions for different people. For my SMB-level infrastructure, Barracuda has given me a proper solution that is half of the price of Palo Alto or Fortinet.

    What other advice do I have?

    The biggest lesson I have learned from using Barracuda is that the next time I buy a product I'll make sure that the device support and the device life cycle and replacement are very clearly written on my document. In addition, I have to ensure that support is from a local team and that it will not be on a call basis to somewhere else.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Andrea Andrea - PeerSpot reviewer
    CTO at BE.iT SA
    Reseller
    Top 5Leaderboard
    Feature-rich, robust, and easy to set up
    Pros and Cons
    • "It's great for handling complex items."
    • "The price is a bit higher than other vendors."

    What is our primary use case?

    The last project was a project for a government, and it was to build a secure, private distributed system in two different countries.

    What is most valuable?

    In the last project, we choose this brand of firewall. Normally, customers are asking us which is the better solution. Normally, since Barracuda has many different features, it is quite easy to use Barracuda instead of something else, since it offers a full set of features. It has a full-feature license. It is easy to adapt the solution to the customer's needs.

    It's great to have an unlimited VPN, advanced threat protection, many other features inside the proxy server, and so on. It's far easier than building out of Barracuda fiber than, for example, Check Point, where you have to buy every single module independently from the other.

    It is a product that is very feature-rich.

    It's quite robust.

    The initial setup is very easy.

    It's great for handling complex items. If you want to flag Facebook you can. If you want to create a cluster, it's easy. There are many things you can do using this product and they make it all very simple. 

    What needs improvement?

    The management program is something that only certain people understand. It does its own logic sometimes. It's very hard to use it. Barracuda is complex in terms of doing simple things. It could be more user-friendly. It needs to be more logical.

    The price is a bit higher than other vendors.

    For how long have I used the solution?

    I've been using the solution for six to eight years It's been a while. 

    What do I think about the stability of the solution?

    It is a very stable product. I've never had a problem bad enough to reboot one firewall.

    What do I think about the scalability of the solution?

    The portfolio is quite broad. We can sell this firewall to very small companies or to big ones.

    The scalability is easy. If you need to switch the file, you just need to contact them, switch with the IR model, pay the difference, and then you can load the old parameter file to the new one. So it's easy.

    How are customer service and support?

    I call support sometimes. I have to admit that customer support was better three or four years ago. Now, they switched their first level of support to India. Sometimes it's quite difficult to understand the technician. Then, if you go to the second level of support, it's far easier, since they are here in Austria. It's not a problem to talk with them. The second level of support is performed by people who are writing the software. They know the product very well.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We've also used Check Point in the past, however, it's not a full-feature solution. 

    How was the initial setup?

    The implementation process is a walk in the park. IT's just next, next, next and you are done. You change a couple of parameters, and then you are online. Then you just adapt the firewall to the customer's needs. The setup is very easy. It's even easier if you are using the control center, even if it's quite expensive.

    The initial setup itself might take 15 minutes or so. 

    It's a five out of five in terms of ease of setup. 

    There is some maintenance, however, it is minimal. Maybe every four years you'll need to switch the firewall. That's it. The new firewall is sent directly to the customer site. Then we just need to download the configuration file from the old one and just turn off a switch and turn on the new one.

    What about the implementation team?

    We do the entire implementation by ourselves. 

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is higher than other vendors, yet with the extra cost. 

    For a low-level firewall, it's likely less than 1,00 Francs a year. They work on a yearly subscription model. 

    We typically buy a full-featured package that has everything inside. 

    I'd rate the pricing a three out of five in terms of affordability. 

    What other advice do I have?

    I'm working with the most recent update. 

    We are reselling Barracuda to our customers.

    I'd recommend the solution to others.

    I would rate it eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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    PeerSpot user
    Buyer's Guide
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    Find out what your peers are saying about Barracuda Networks, Fortinet, Cisco and others in Firewalls. Updated: July 2022.
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    Kyle Souza - PeerSpot reviewer
    Data Wizard at P n P Oil and Gas Solutions
    Real User
    Top 20
    Good blocking, logging, traffic monitoring, and VPN capabilities
    Pros and Cons
    • "Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable."
    • "The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program."

    What is our primary use case?

    It is used to secure our local area network and provide VPN access for outside connections. We have its latest version.

    What is most valuable?

    Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable. 

    What needs improvement?

    The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program.

    For how long have I used the solution?

    We got it around the end of 2018. So, it has been about two and a half years.

    What do I think about the stability of the solution?

    Its stability is great.

    What do I think about the scalability of the solution?

    Its scalability is great. Currently, we have about 20 users. The model that we have handles up to 3,000 users. So, we won't have to scale it soon. As we get new employees, we will scale it up, but at this time, we don't have any big plans.

    How are customer service and technical support?

    I have called their tech support a lot. They are great.

    Which solution did I use previously and why did I switch?

    We had a SonicWall Firewall in place before this.

    How was the initial setup?

    Its initial setup was of middle complexity for me. Some parts of it were really straightforward, but there were a couple of complex things. Most of it was straightforward, but the complex things were pretty complex.

    What about the implementation team?

    We did it in-house, and we also had the company's tech support for a couple of items, but most of it was done without tech support on hand. It took two days for everything.

    In terms of maintenance, I manage it myself, but it is not something that has to be managed every day.

    What's my experience with pricing, setup cost, and licensing?

    Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees.

    What other advice do I have?

    I would advise others to make sure that they understand their network before trying to set it up. They should understand what they want the firewall to do and make sure that they know what needs to get through the firewall.

    I would rate Barracuda CloudGen Firewall an eight out of ten. I am very happy with this solution.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of Technology and Operations at a tech services company with 11-50 employees
    Consultant
    Superb support, great stability, and valuable SD-WAN feature

    What is our primary use case?

    We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

    What is most valuable?

    Its stability and SD-WAN features are the most valuable.

    What needs improvement?

    The administration UI could be better. It should also have better application detection policies.

    For how long have I used the solution?

    I have been using this solution for five years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is scalable.

    How are customer service and technical support?

    It is superb. They are really good, and the support is above the industry standard.

    How was the initial setup?

    It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

    What about the implementation team?

    We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

    What other advice do I have?

    I would recommend this solution. We plan to continue using it. 

    I would rate Barracuda CloudGen Firewall a nine out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Firewalls Report and find out what your peers are saying about Barracuda Networks, Fortinet, Cisco, and more!
    Updated: July 2022
    Buyer's Guide
    Download our free Firewalls Report and find out what your peers are saying about Barracuda Networks, Fortinet, Cisco, and more!