Fortinet FortiSandbox Reviews

FortiSandbox was a solution that we mainly sold for manual protection, however, in order to have a more compact environment, like you see the security fabric that has Fortinet, in many of our clients, we performed integration within solutions. Our clients are mainly ones that have had Fortinet solutions previously or want to test Fortinet solutions. We also encourage them to use integration with Security Fabric.

Clients mainly use it for documents, or, for example, programs or execute tools that are injected in the network through the perimeter or through the DNC and also for internal analysis. When any of the users reconnect to the network after some time it will perform a check through FortiClient. They also have interaction with FortiSandbox - everything new is put in quarantine during the user's use. These files or execute tools are analyzed in the FortiSandbox.It can also analyze for scripts between documents or inside documents - mainly office documents like Excel, PowerPoint, or PDF.

Integration is one of the solution's most valuable aspects. You can integrate even third-party solutions so that they can send the information or files they quarantine through the FortiSandbox. That's one of the main features every customer relies on or likes. 

The performance capacity is impressive. Normally, you will need a big solution, I would say, or big hardware so that you can handle all the processing you have to do. However, FortiSandbox is quite a good hardware in and of itself. You can handle it without any restrictions. 

With an on-premises solution, you can do all the analysis locally and not have the need to connect to the internet to depend on that service. 

The solution can scale, however, it needs to be planned ahead of time.

The technical support on offer is quite good.

With the 3000D we had some issues with the FortiOS version. I don't remember which one it was, however, there was an interaction problem or a performance issue. It might have been the FortiOS issue as it was a very particular, very specific issue and the performance was very high. All the indicators were in the highest levels and yet the equipment was not necessarily overloaded from doing analysis.

I haven't interacted directly with these solutions. I mainly use it for design and not how they work, and therefore I haven't interacted directly with them. It would be hard for me to comment on missing features in general.

The price just could be a little bit better, I would say, however, that depends a lot on the manufacturer. If you were to compare prices between vendors and manufacturers, you would see that the lowest equipment in the Sandbox line is quite expensive for a new customer. Those kinds of clients that don't have a very big budget or at least a medium one, need to rely on cloud solutions more than hardware, as hardware is expensive. 

It would be ideal if the product had the ability to, if it cannot detect something correctly, to be able to put it on hold until a new release. That would be very circumstantial, actually. However, it could help protect against unknown entities.

I can't really speak to the stability. I haven't checked the functionalities of how they work in the current databases. So I don't have too much info about it.

Part of the design is to know how the solution can scale. You normally try to leave some space. For example, you offer a customer the possibility to scale in the future, according to their needs, however, only if you know the customer is going to grow. If the customer doesn't have that need, it doesn't make any sense to offer them equipment with some space to grow or to have more processing capacity or more licenses in the future. I would say normally you would sell what the customer needs plus a 5% to 10% cushion for the future if needed. However, it would be a properly designed solution. 

We usually work with medium to large-scale organizations.

Technical support has been pretty good. I know they respond every time. It just takes a few hours. It doesn't take too much time to respond. They're helpful and you can count on them.

We are also a reseller of Palo Alto solutions.

In terms of the initial setup, I would say it is half straightforward and half complex. It depends on the scenario and it depends on the kind of things you want to do with the Sandbox, for example, the kind of files you want to analyze or which kind of OS or images you want to analyze. It also depends on the requirements. Sometimes it's harder to deploy due to the scenario, the use case.

Deployment times also vary, however, it takes, at minimum, 15 days to set everything up.

The solution is a rather sizable investment. That said, for those organizations with sensitive data, that feed to know they are protected, it's likely worth the price tag.

We are resellers of the product.

I worked as a systems engineer previously. I'm now a sales executive, however, previously, I was in charge of making all the designs and the architecture for the solutions, and therefore, I know the distribution of these products, how can they be used, and different scenarios. I know how to position, for example, a FortiGate inside of a network for network segmentation and also for perimeter protection. Working also for VPN solutions, we were using FortiClients in EMS. We can have a centralized solution for VPN and also endpoint protection.

In terms of versions we deployed, there was FortiSandbox 1000D and also FortiSandbox 3000D. 

We try to integrate solutions together so they can have some feedback on each other and they can work better to provide security and to also sharpen the attack services.

If you don't want to have any zero-day malware on your network, if you know that you will be literally exposed to those kinds of malware, it's good to have a solution such as this. That said, it's a big, big investment. It's a big investment for a business. If you really want to protect your information, if you're dealing with very, very delicate information, you need some kind of hardware or solution that can protect it from any kind of malware, especially those from zero-day. This Sandbox would be a must-have solution for those kinds of customers.

I'd rate the solution at a nine out of ten. That would be dependant on what types of third-party software a company has that the solution could integrate with effectively.

I provide this solution in the FortiGate firewall as a cloud license. I'm in presales and I qualify the solution, so I don't install it or deploy it. I worked with Sandbox for one project two years ago, especially with FortiGate 200E. I worked with the customer and prepared the solution according to their needs, and we decided on the architecture and design to deploy this solution.

We put the firewall in the front end design and we configured it so that every file will be downloaded through the HTTP, or HTTPS, and the file will be scanned and analyzed with the antivirus of FortiClient. This is checked with the signature of this antivirus. If it's not okay, we will configure it to be scanned and analyzed with Sandbox.

There, we will configure, for example, a virtual machine for in the cloud that contains Windows Server or Windows Desktop, the version that the customer already has. We deploy some services like Active Directory, or the service that the customer uses. We try to send this file to the virtual cloud. Then we check it. If the file attains a certain score, we will block it. If not, we can make an event quarantine. We configure our event in the firewall or in the switch that connects in this firewall, and we will put it in quarantine until that administrator checks this file and where or not it contains malware or not.

In general, we purchase the license and we configure it in the front end firewall, not in the internal or data center firewall. This is especially for downloading the files that we can receive.

For the firewall, we were using the version FortiOS 7.0. The first version that we deployed was the 6.5 version. That includes this cloud license.

The firewall is on-premise, but the license for FortiSandbox is on the cloud.

There are 10 people using this solution in my company.

The price has been a benefit to our organization. Fortinet has given us a very interesting financial offer compared to others. For example, if we compared it with Palo Alto, they have a specific license for sandbox but call it WildFire, and it's very expensive. In comparison with the Fortinet, the license is included in a bundle that includes antivirus and URL file filtering. This is for an SMB, small and medium businesses. It's competitive in terms of the price.

Compared to other solutions, it's easy to configure and implement because of the templates. The timing of scanning files is faster.

There could be more templates and a higher number of simulated VMs to configure more use cases. Sometimes we need to configure many use cases in many different environments, and if the number of VMs that we configure is limited, we have to remove some and reconfigure the environment if we need another environment. It's better to have more use cases and more simulated environments that we can configure.

I have been using this solution for two years.

The solution is stable. The performance is okay because Fortinet is based on FortiADC, and they have the capability to have a higher performance than others.

I do not use the solution daily. It depends on the project. At the moment, we don't have plans to increase usage.

With the cloud license, the scalability is okay, but it depends on the firewall type. For a smaller business, I think they are limited with the number of files. It depends on the number of firewalls.

For the on-prem solution, it certainly depends. I think there are problems with the scalability. If you need to extend or add more sizing, that means more files per day. We have to change the kind of appliance. This is a problem for that. But if it was on a VM solution, maybe it wouldn't be a problem for scalability.

Technical support is good.

We have used other solutions previously. It depends on the needs of our customers and the budget.

Concerning security, Trend Micro is better in comparison.

Initial setup is complex. The length it takes to deploy the solution just depends. We also need to have a tuning phase to collect more information for the environment and how to configure it. If we already have the template, we can easily configure it in two days. But after that, we have to make a learning phase or tuning phase to see how the solution responds and what the results are, and then we can optimize the configuration. The timing depends on the context.

For maintenance, patching, and updating, we need maybe two people.

The price is competitive.

I would rate this solution 7 out of 10.

Every day, we connect to Fortinet Administrative Center and Sandbox to view emails. It's great for monitoring and reporting. 

The firmware is very good. 

I like the services and features on offer. 

Technical support is okay.

FortiGate is very easy in terms of configuration. The Web GUI is very simple and the Command Line is okay. The GUI makes administration tasks straightforward. 

The solution is stable.

You can scale the solution easily.

While support is okay, it can always be slightly improved. 

It can be difficult if you need to use the Command Line Interface (CLI). It's much easier if you only have to deal with the GUI. 

The solution has all of the features we need. 

I've been using the solution for two years. 

The product is stable. FortiGate firmware and the Sandbox are stable. We do not have problems. Even when you update, it's very reliable. There are no bigs or glitches. 

It is a scalable product.

Support has been mostly helpful. 

I have a contact from Fortinet support and my contact is very nice. I use it three to five times a year and they've mostly;y been able to support me and answer my questions. 

We do pay for support and they do provide us with help and with patches, et cetera, to help with firmware and updates and any security items. 

I have used Stormshield in the past. That was a long time ago. We now only use Fortinet for security. Fortinet, in comparison, is easy to configure. Stormshield is also a smaller solution than Fortinet. It's technically more affordable, s Fortinet is more expensive, however, Fortinet is a bigger more technical option.

Setting it up and configuring it is very easy.

It's easy to configure from Sandbox as configuration from the policy is very easy. 

I don't have much information in terms of maintenance tasks and what might be needed to maintain the product. 

We have a one-year license for the product. You can renew it yearly.

I'm very satisfied with this product.

We are using the latest version of the solution. 

We have 500 people in the organization. 

I'd recommend the solution to others. It's great, working from the cloud and the security is good. 

I would rate the solution ten out of ten.

Fortinet FortiSandbox is a security-centric solution of Fortinet. The solution inspects all the predicted or suspicious files which are executed in the Fortinet FortiSandbox environment. It contains virtual machines of different types, such as Windows Server, and Windows Ubuntu. If the suspicious files are executed and there is an issue found. The user can request to discard it when the file is delivered to their system.

The solutions have extended our security posture which has helped the organization.

Fortinet FortiSandbox's most valuable feature is the security it provides against threats, such as ransomware. Additionally, it integrates well with APIs.

Fortinet FortiSandbox for approximately three years.

Fortinet FortiSandbox is scalable but you have to purchase additional licenses. 

Fortinet FortiSandbox is a network-based appliance and we have approximately 2,000 users being protected.

We do not plan to increase the usage of the solution because we are at capacity.

I rate the support from Fortinet FortiSandbox a five out of five.

Positive

I have not used another similar solution previously.

The initial setup of Fortinet FortiSandbox is complex. You cannot only deploy Fortinet FortiSandbox without deploying the stack of Fortinet solutions. The implementation and integration are challenging tasks with the device and placement in the network. We needed to do POC and offloading testing.

This is a cyber security solution, it has a very good ROI in terms of maintaining the reputation and user safety in cybersecurity.

The price of Fortinet FortiSandbox is not expensive. 

I did not evaluate other options.

The solution requires one security engineer with operational knowledge of the solution. However, they are not needed for a day to day activities, but for all the tuning, performance, and monitoring, one LC administrator is required.

I would recommend this solution to others. It is helpful for monitoring and protecting users from different kinds of attacks. I advise others to use the on-premise or cloud version.

I rate Fortinet FortiSandbox a ten out of ten.

We are using Fortinet FortiSandbox to inspect and scan all our files. All the files inside our organization that is transferred through the company. The solution scans the files inside the PSVM because it has many VMs inside the FortiScan. It's working on zero-day attacks and not based on the signature of the threat. It's based on behavior analysis.

The dynamic behavior analysis is excellent. We have many attacks caught by the FortiSandbox as zero-day attacks. Additionally, the administration is simple and can be customized to fit your companies needs.

Fortinet FortiSandbox has manual scan features. We have other sandboxes solutions from other vendors but they don't have this feature. It allows you to interpret or intervene in the scan whatever you want. It is a SOC analyzer, and it is called Manual Scan or something similar. Comparing this feature to other vendors, it's very good.

The reporting tools could be improved in Fortinet FortiSandbox.

I have been using Fortinet FortiSandbox for approximately six years.

The stability of the solution is good.

We have not tried to scale the solution, it has been working fine for what we have been using it for at this time.

We have approximately 50 devices and 1,000 to 2,000 files being scanned daily.

We use the solution extensively.

We use similar sandbox solutions from Forcepoint and Palo Alto.

The installation of Fortinet FortiSandbox is very easy.

We did the implementation ourselves.

We are on an annual license to use the solution. We have an additional feature that is integrated with S5, which is working well.

I would recommend Fortinet FortiSandbox to others, it is the most comprehensive sandbox available.

I rate Fortinet FortiSandbox an eight out of ten.

We use Fortinet FortiSandbox to integrate FortiMail and FortiGate firewalls.

The use cases in Fortinet FortiSandbox are not good. It is difficult to upload a custom VM for Fortinet FortiSandbox. The integration of Fortinet FortiSandbox with other Fortinet or FortiGate firewalls is not good. VMs are already installed in the hardware and are working fine, but we tried to approve the custom VM many times but did not succeed.

Fortinet FortiSandbox is complex in uploading the custom VM. Fortinet FortiSandbox needs to improve the customization and the custom framework updates.

I have been using Fortinet FortiSandbox for approximately two years.

Fortinet FortiSandbox stability could improve.

Fortinet FortiSandbox is scalable.

We have approximately 300 users using this solution. We plan to increase usage of Fortinet FortiSandbox. We are moving to the next version soon.

The technical support of Fortinet FortiSandbox is good.

The initial setup of Fortinet FortiSandbox is easy, it took us a few days to do.

We used a third party to do the implementation of Fortinet FortiSandbox.

We have three engineers that are looking after the maintenance and are supporting the solution.

The price of Fortinet FortiSandbox is expensive.

Fortinet FortiSandbox is a leader in the market and they have good solutions.

I rate Fortinet FortiSandbox a seven out of ten.

I am using Fortinet FortiSandbox for security in the Fortinet fabric.

The most valuable features of Fortinet FortiSandbox are customization, ICAP protocol, and integration with other vendors. Additionally, the security work very well.

Fortinet FortiSandbox should improve its performance and security accuracy to keep competitive with other solutions, such as IBM.

I have been using Fortinet FortiSandbox for approximately six years.

Fortinet FortiSandbox is a stable solution.

The scalability of Fortinet FortiSandbox is good.

The support could improve their knowledge because they acquired other solutions and have yet to gain the knowledge to support them.

The initial setup of Fortinet FortiSandbox was easy. It can take a few days to complete.

The maintenance of Fortinet FortiSandbox is done by two IT managers.

The license for Fortinet FortiSandbox depends on the use case.

We evaluated other options before choosing Fortinet FortiSandbox.

I would recommend this solution to others.

I rate Fortinet FortiSandbox a seven out of ten.

Fortinet FortiSandbox is used for threat protection. For example, in emails and the internet.

The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides.

Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire.

I have been using Fortinet FortiSandbox for approximately one year.

I rate the stability of Fortinet FortiSandbox a four out of five.

I rate the scalability of Fortinet FortiSandbox a four out of five.

I rate the support of Fortinet FortiSandbox a four out of five.

Positive

I rate Fortinet FortiSandbox a nine out of ten.