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Fidelis Elevate vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
 

Categories and Ranking

Fidelis Elevate
Ranking in Network Detection and Response (NDR)
15th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (44th), Threat Deception Platforms (7th), SSL/TLS Decryption (3rd), Managed Detection and Response (MDR) (23rd), Extended Detection and Response (XDR) (29th)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
10th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Advanced Threat Protection (ATP) (11th)
 

Mindshare comparison

As of December 2025, in the Network Detection and Response (NDR) category, the mindshare of Fidelis Elevate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Trellix Network Detection and Response is 2.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
Trellix Network Detection and Response2.7%
Fidelis Elevate1.7%
Other95.6%
Network Detection and Response (NDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

First Midwest Bank
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Fidelis Elevate vs. Trellix Network Detection and Response and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.