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Darktrace vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Darktrace
Ranking in Network Detection and Response (NDR)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (3rd), AI Observability (6th)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
10th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Advanced Threat Protection (ATP) (11th)
 

Mindshare comparison

As of December 2025, in the Network Detection and Response (NDR) category, the mindshare of Darktrace is 19.6%, down from 25.2% compared to the previous year. The mindshare of Trellix Network Detection and Response is 2.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
Darktrace19.6%
Trellix Network Detection and Response2.7%
Other77.7%
Network Detection and Response (NDR)
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Darktrace vs. Trellix Network Detection and Response and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.