Eightfold Talent Intelligence Platform Reviews

We did not fully deploy Eightfold Talent Intelligence Platform; we did not use the product.

I worked on a consultancy project looking at AI solutions from a SaaS perspective with Eightfold Talent Intelligence Platform and Phenom, comparing that to developing individual agents, so I only worked on it for about six months.

We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development.

We haven't used it from a talent acquisition standpoint. It's really just been for talent management.  We primarily use their succession planning features. The AI component recommends potential successors for roles we're trying to fill or plan for.

We're just launching it. We have two clients using it. Our company, Heidrick & Struggles, partners with Eightfold.ai, and we use a lot of our own IP, such as digital spend, capabilities, competencies, and culture assessment information. A lot of what we do is gather that assessment data and make recommendations based on that, in addition to Eightfold.ai's insights. It's a combination of the two that really helps us accurately identify the best fit for executive leadership roles. 

It's purely data-driven, so we try to take human bias out of the process. That's really the sweet spot for this solution – the partnership between Heidrick's components and Eightfold's components. 

The AI recommends potential leaders, so you don't have to do a ton of thinking. You still want some human interaction, but from a pure recommendation standpoint, it reduces the bias you'd get if you did not use data points for these decisions.

This solution assists in making our career site more attractive to potential candidates. We use their PCS solution and it has really helped us to overcome the problem of matching versus searching.

Eightfold has helped us uncover our 300,000 person talent database, making it easier for us to source and ultimately serve them with opportunities that they would engage in. It has become our talent relationship management platform of choice.

We are looking into their talent management feature that could allow us to create an internal career hub for employees to search different career options. With the great resignation, this is a retention strategy for us. We are going to use it to incentivize our employees to submit referrals through the system.

The calibration and the matching features are phenomenal. It allows us to match warm leads applicants to jobs. This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website. 

We haven't fully utilized all of the features of the platform. The feature we use the most is the calibration functionality that allows us include our internal employees as ideal profiles as well as external profiles. Hiring managers can upload their teams into the calibration tool and it gives them an idea of the existing skills, competencies and backgrounds of people that currently succeed within the role.

We use this solution for automation. We were doing manual interview scheduling but had little insight into what type of skills existed in the organization. We were trying to reduce a lot of the administrative work, specifically for recruiters, and had some consistency issues with intake meetings. Different recruiters would run the recruitment process in different ways. We have now calibrated this process and it has become consistent since using Eightfold. 

We have reduced the time spent on administrative tasks for recruiters from 30% to about 5%. Anecdotally, we have seen the impact this solution has on our business. From a sourcing perspective, we are able to get managers and really well qualified candidates in record time compared to previous years. This used to take at least 60 days. 

As an organization, we are focusing on cultural transformation. We are a 36 year old technology company and are transforming our entire business into a SaaS company. We are trying to transition HR from being administrative and transactional to being more strategic. This platform is helping us lead those conversations. 

We want to become a tech communications company and not just a communications company. We want to be a leading provider of next generation, digital skills, services and products. That means we need to attract, train and retain a very different skillset. The first challenge was to create a website which allows us to attract the right skills and allow people to understand how they could develop.

We want to add 7,000 software engineers to our environment but our website feels very old and clunky. We wanted something which created a rich, digital experience and allows people to feel like we are a leading technology company. Eightfold is helping us do this. 

AI is the only way to build a sustainable learning model and we have received positive feedback within our organization. Our data shows a significant increase in people doing non-managed training. This means that these users believe in investing the time to develop themselves. We are focusing on increasing the number of internal people promoted by 50%. 

We want to change the way people think of our organization. We have this ambition to provide a growth-focused and inclusive environment where everybody has the opportunity to thrive. We have seen great rates of adoption of the functionality in this solution that empowers this goal.

Average days to hire has been reduced because the Eightfold has made it much easier. We have also reduced the time it takes to create a role using the Eightfold job intelligence engine.

We use this solution to identify the right talent. It's more about an opportunity than a problem. Understanding talent is the big problem and opportunity is recruitment at scale and at speed. 

This solution is easy to use for our business case. Not all of our employees have used Eightfold's features yet. It is still contained to talent-related professionals who have found it easy to use. It only takes a couple of hours for people with no knowledge at all to start to leverage the benefits of this solution.

The platform's ability to understand skills versus keywords as a talent intelligence platform is its key differentiator. The power of Eightfold is that you get to understand skills in a dynamic way and in real-time. 

This solution has allowed our team to focus on higher-value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary.

One of the valuable aspects of solutions like Eightfold is their ability to talk to and integrate with other solutions. It has increased the opportunity for candidates to find jobs that they are genuinely interested in. 

We're using the talent acquisition capabilities in Eightfold, and it's really driving the CRM capabilities. We use it for recruiting staff and to drive user communities that we can access when we have new roles open.

We're primarily using Eightfold on the talent acquisition side, so it has significantly improved our ability to go to market and to attract the right kind of candidate for our growing organization, and it's allowed us to create user experiences, that is, our candidate groups in the CRM. We have ongoing access to interested parties.

Internally, Eightfold is the single AI solution, although we're developing AI capabilities with Eightfold to go to market. As the single AI solution, Eightfold provides us a path to the future of work right here/right now.

Eightfold has significantly reduced our time to phone screen candidates to hire.

The ability to quickly phone screen candidates is critical to our organization. It requires a significant amount of time investment from recruiters and hiring managers, and this solution frees up their time to add much more value during their day.

We use the Talent Acquisition tool and it is connected with our ATS. We have part of the talent management functionality launched, including the referral and internal mobility platform. We're in the process of implementing Talent Flex.

This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. 

Our process of phone screening candidates has been made faster and we can recognize the talent we're getting through the pipeline sooner and can collaborate with hiring managers more efficiently.