ADP Workforce Now vs Eightfold Talent Intelligence Platform comparison

ADP and Eightfold are both solutions in the Talent Management category. ADP is ranked #16 with an average rating of 8.0, while Eightfold is ranked #8 with an average rating of 7.0. ADP holds a 1.2% mindshare in TM, compared to Eightfold’s 2.1% mindshare. Additionally, 84% of ADP users are willing to recommend the solution, compared to 100% of Eightfold users who would recommend it.

ADP Workforce Now

Read 12 ADP Workforce Now reviews

1,179 Views
637 Comparison Views

84% willing to recommend

Eightfold Talent Intelligen...

Read 11 Eightfold Talent Intelligence Platform reviews

1,940 Views
1,028 Comparison Views

100% willing to recommend

ADP Workforce Now

Eightfold Talent Intelligen...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

ADP Workforce Now and Eightfold Talent Intelligence Platform compete in the HR and recruitment software category. ADP Workforce Now appears to have an advantage in pricing and support, whereas Eightfold Talent Intelligence Platform stands out with its advanced features and strategic capabilities.

Features: ADP Workforce Now offers powerful payroll management, benefits administration, and time tracking, making it a versatile HR solution. Eightfold Talent Intelligence Platform leads in AI-driven talent acquisition, talent management, and workforce planning, providing predictive analytics and data-driven insights for competitive differentiation.

Room for Improvement: ADP Workforce Now could enhance its mobile application features, improve customization options, and expand its integration capabilities with other software tools. Eightfold Talent Intelligence Platform might focus on simplifying its technical setup, enhancing user interface design for ease of use, and expanding customer-focused training resources for better onboarding.

Ease of Deployment and Customer Service: ADP Workforce Now is commended for seamless integration and comprehensive customer support, facilitating straightforward deployment. Eightfold Talent Intelligence Platform, while requiring a more technical setup, provides robust support and excels in advising on talent strategy and leveraging AI technology.

Pricing and ROI: ADP Workforce Now generally offers a lower upfront cost, appealing to businesses interested in economical solutions and delivering effective ROI through operational efficiencies. Eightfold Talent Intelligence Platform might require a higher initial investment but provides high ROI by enhancing workforce productivity and strategic alignment through AI-powered analyses.

To learn more, read our detailed ADP Workforce Now vs. Eightfold Talent Intelligence Platform Report (Updated: July 2025).

Buyer's Guide

ADP Workforce Now vs. Eightfold Talent Intelligence Platform

July 2025

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Helped 862,543 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Workforce Now

Ranking in Talent Management

16th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Benefits Administration (8th), Cloud HCM (12th), HR Analytics Software (5th)

Eightfold Talent Intelligen...

Ranking in Talent Management

8th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Talent Acquisition (5th), Talent Intelligence (1st)

Mindshare comparison

As of July 2025, in the Talent Management category, the mindshare of ADP Workforce Now is 1.2%, down from 1.3% compared to the previous year. The mindshare of Eightfold Talent Intelligence Platform is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Management

Featured Reviews

Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

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Grace Cecilio

Manager of Sourcing, Talent Acquisition at Dexcom

Workforce and recruitment data tool that drastically reduced our time to hire at scale

This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."

"It is a scalable solution."

"The most valuable feature to me is performance management because we just started using that."

"The platform is on a private cloud that is fully secure with no way for hacker penetration."

"The most valuable features are the reporting and benefits piece."

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."

"From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles."

"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."

"Stability is fantastic. In the two years we've used it, I've only experienced one outage."

"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."

"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."

"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."

"The most valuable aspect of this solution is the insight we receive on current employees."

"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."

More Eightfold Talent Intelligence Platform pros

Cons

"The ease of developing and creating reports could definitely use some improvement."

"Its benefits portal could be user-friendly."

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."

"The complexity is the key challenge with a tool like ADP ."

"The report functionality is not as good as competitive products."

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."

"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."

"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."

"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."

"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."

"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."

"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."

"The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested."

More Eightfold Talent Intelligence Platform cons

Pricing and Cost Advice

"I give the pricing a seven out of ten."

"It is expensive."

"The solution is expensive and everyone complains about the price."

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."

"The solution is expensive."

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."

"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."

"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."

"The pricing is fair compared to the market."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Financial Services Firm

15%

Performing Arts

10%

Comms Service Provider

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?

The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...

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What needs improvement with ADP Workforce Now?

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What advice do you have for others considering ADP Workforce Now?

Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.

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What do you like most about eightfold.ai?

Stability is fantastic. In the two years we've used it, I've only experienced one outage.

See all answers

What needs improvement with eightfold.ai?

Eightfold Talent Intelligence Platform certainly was easier on the implementation side, but the company was pretty focused on a solution that directly integrated with Microsoft Office, so developin...

See all answers

What is your primary use case for eightfold.ai?

The intended use case for Eightfold Talent Intelligence Platform ( /products/eightfold-talent-intelligence-platform-reviews ) was going to be for a smaller chemical manufacturing consulting company...

See all answers

Comparisons

Workday vs ADP Workforce Now

Compared 16% of the time

ADP GlobalView Payroll vs ADP Workforce Now

Compared 14% of the time

ADP TotalSource vs ADP Workforce Now

Compared 13% of the time

PeopleSoft vs ADP Workforce Now

Compared 13% of the time

UKG vs ADP Workforce Now

Compared 13% of the time

More ADP Workforce Now Competitors

Phenom TXM Platform vs Eightfold Talent Intelligence Platform

Compared 24% of the time

Workday vs Eightfold Talent Intelligence Platform

Compared 13% of the time

SAP SuccessFactors vs Eightfold Talent Intelligence Platform

Compared 10% of the time

HiredScore vs Eightfold Talent Intelligence Platform

Compared 7% of the time

Gloat vs Eightfold Talent Intelligence Platform

Compared 6% of the time

More Eightfold Talent Intelligence Platform Competitors

Product Reports

Buyer's Guide

ADP Workforce Now

April 2025

Download ADP Workforce Now product report

Buyer's Guide

Eightfold Talent Intelligence Platform

July 2025

Eightfold Talent Intelligence Platform report

Download Eightfold Talent Intelligence Platform product report

Overview

ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

ADP Workforce Now includes these useful capabilities:

Payroll computation and tax filing
Performance regulation
Compensation handling
Talent acquisition
Time and labor logistics
Benefits governance
Analytics
Total management of human resources

ADP Workforce Now Features

ADP Workforce Now has many valuable key features. Some of the most useful ones include:

Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
- Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
- Enter data once and it will function across all workflows
- With proactive error detection and can't-miss alerts, you can cut down on mistakes.
- Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.

Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.
- Create better reports in less time, without ever leaving the page you're on.
- Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.

Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
- Workflows can be customized, and documents can be stored online.
- Self-service functionalities enable employees and supervisors to be more productive and collaborative.
Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.

In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

ADP

Eightfold.ai’s Mission? The Right Career for Everyone in the World.

Eightfold

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals

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Buyer's Guide

ADP Workforce Now vs. Eightfold Talent Intelligence Platform

July 2025

Free Report: ADP Workforce Now vs. Eightfold Talent Intelligence Platform

Find out what your peers are saying about ADP Workforce Now vs. Eightfold Talent Intelligence Platform and other solutions. Updated: July 2025.

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