UKG and Eightfold Talent Intelligence Platform are important competitors in talent management and workforce optimization. UKG has a significant advantage in support and pricing, while Eightfold excels in advanced capabilities that many organizations find worth the higher cost.
Features: UKG offers features like payroll and tax processing, benefits administration, and BI reporting that enhance workforce insights. Eightfold utilizes AI-driven talent matching and detailed skill analysis to automate candidate discovery and recruitment processes.
Room for Improvement: UKG could improve its AI capabilities and simplify user navigation for less tech-savvy users. Additional customization options and faster updates would enhance Eightfold's platform. It can also benefit from increased customer support channels and better integration flexibility for existing HR systems.
Ease of Deployment and Customer Service: UKG provides robust onboarding with extensive documentation and personalized customer support, emphasizing customer interaction. Eightfold enables seamless integration through automation, reducing manual intervention and setup time, but may benefit from increasing human touchpoints in deployment assistance.
Pricing and ROI: UKG is noted for competitive pricing with significant ROI over time, despite higher initial costs. Eightfold requires a premium investment justified by its AI technology and recruitment enhancements, resulting in noticeable improvements in recruitment efficiency.
One developer and one functional person can efficiently manage the implementation for a large organization.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
It is a productive ERP application, but many people in the IT market are not aware of it.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
Eightfold.ai’s Mission? The Right Career for Everyone in the World.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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