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Eightfold Talent Intelligence Platform vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Eightfold Talent Intelligence improved hiring speed, diversity, engagement, and reduced costs by automating tasks, enhancing productivity, and job matching.
Sentiment score
6.2
UKG users enjoy data integrity and efficiency, but many find ROI unclear despite improved processes and cost savings.
 

Customer Service

Sentiment score
6.1
Eightfold provides varied support, with higher satisfaction for larger companies; smaller businesses experience less priority and response.
Sentiment score
7.2
UKG's customer service is inconsistent, praised for expertise but criticized for delays and inefficiencies, needing service consistency improvements.
A lot of information is available online regarding Eightfold Talent Intelligence Platform.
One developer and one functional person can efficiently manage the implementation for a large organization.
 

Scalability Issues

Sentiment score
7.7
Eightfold Talent Intelligence Platform is scalable and versatile, supporting diverse organizational sizes with growth potential despite manual process concerns.
Sentiment score
7.4
UKG is scalable and adaptable across various organization sizes and industries, effectively meeting growth and flexibility requirements.
The solution is a better fit for enterprise.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
 

Stability Issues

Sentiment score
8.3
Eightfold Talent Intelligence Platform is stable with infrequent support needs, minor integration issues, and only one outage in two years.
Sentiment score
7.1
Users find UKG mostly stable with occasional issues, but appreciate quick responses and effective system integration.
 

Room For Improvement

Eightfold Talent Platform needs improved user experience, integration, and interactivity for enhanced sourcing, navigation, and employee satisfaction.
UKG users seek improved implementation, customer service, system integration, platform flexibility, and enhanced features like time management and training.
I think scalability is there for a large corporation, but for the corporation size that we were using, it wasn't feasible.
It is a productive ERP application, but many people in the IT market are not aware of it.
 

Setup Cost

The Eightfold Talent Intelligence Platform is competitively priced, offering flexible licensing and long-term value despite some cost concerns.
UKG's pricing, influenced by employees and modules, is high yet justified, with negotiation options and discounts available.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
 

Valuable Features

Eightfold Talent Intelligence Platform streamlines hiring and retention with skills-based matching, career pathing, and customizable recruiting features.
UKG offers intuitive, customizable HR solutions with seamless integrations, enhancing automation, data management, and employee lifecycle efficiency.
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
8th
Ranking in Talent Acquisition
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Talent Intelligence (1st)
UKG
Ranking in Talent Management
6th
Ranking in Talent Acquisition
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (5th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (5th), HR Analytics Software (2nd)
 

Mindshare comparison

As of June 2025, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.2%, up from 1.2% compared to the previous year. The mindshare of UKG is 5.1%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Grace Cecilio - PeerSpot reviewer
Workforce and recruitment data tool that drastically reduced our time to hire at scale
This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
10%
Performing Arts
9%
Educational Organization
73%
Computer Software Company
3%
Healthcare Company
2%
Manufacturing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
Eightfold Talent Intelligence Platform certainly was easier on the implementation side, but the company was pretty focused on a solution that directly integrated with Microsoft Office, so developin...
What is your primary use case for eightfold.ai?
The intended use case for Eightfold Talent Intelligence Platform ( /products/eightfold-talent-intelligence-platform-reviews ) was going to be for a smaller chemical manufacturing consulting company...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. UKG and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.