

UKG and Eightfold Talent Intelligence Platform are important competitors in talent management and workforce optimization. UKG has a significant advantage in support and pricing, while Eightfold excels in advanced capabilities that many organizations find worth the higher cost.
Features: UKG offers features like payroll and tax processing, benefits administration, and BI reporting that enhance workforce insights. Eightfold utilizes AI-driven talent matching and detailed skill analysis to automate candidate discovery and recruitment processes.
Room for Improvement: UKG could improve its AI capabilities and simplify user navigation for less tech-savvy users. Additional customization options and faster updates would enhance Eightfold's platform. It can also benefit from increased customer support channels and better integration flexibility for existing HR systems.
Ease of Deployment and Customer Service: UKG provides robust onboarding with extensive documentation and personalized customer support, emphasizing customer interaction. Eightfold enables seamless integration through automation, reducing manual intervention and setup time, but may benefit from increasing human touchpoints in deployment assistance.
Pricing and ROI: UKG is noted for competitive pricing with significant ROI over time, despite higher initial costs. Eightfold requires a premium investment justified by its AI technology and recruitment enhancements, resulting in noticeable improvements in recruitment efficiency.
Eightfold Talent Intelligence Platform is expensive, but from the return on investment perspective, it is worth the investment.
My only criticism is about their implementation approach from buying to being live.
A lot of information is available online regarding Eightfold Talent Intelligence Platform.
One developer and one functional person can efficiently manage the implementation for a large organization.
Eightfold Talent Intelligence Platform is significant in terms of scalability.
The solution is a better fit for enterprise.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
They were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture.
I think scalability is there for a large corporation, but for the corporation size that we were using, it wasn't feasible.
It is a productive ERP application, but many people in the IT market are not aware of it.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform.
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Market Share (%) |
|---|---|
| UKG | 4.5% |
| Eightfold Talent Intelligence Platform | 2.1% |
| Other | 93.4% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
Eightfold Talent Intelligence Platform enhances hiring efficiency through AI-driven talent matching, utilizing both internal and external networks for candidate selection and skill assessments, streamlining recruitment processes.
Designed for improved recruitment strategies, Eightfold Talent Intelligence Platform leverages AI to provide talent mapping and market insights, facilitating skill-based candidate rediscovery. Organizations benefit from its intuitive design, responsive support, and advanced recruitment analytics, leading to diverse hiring. While integration and usability can be improved, including smoother single sign-on and persona-based interfaces, Users use it to enhance career sites, match candidates with opportunities, automate recruitment, and improve internal mobility. Smaller organizations may face scalability challenges compared to larger companies.
What are the key features of Eightfold Talent Intelligence Platform?In industries like technology and finance, Eightfold Talent Intelligence Platform is employed for optimizing talent acquisition processes, aligning with existing systems like Microsoft for seamless integration. Military and defense sectors use it to access civilian talents within reserves, while sectors focused on innovation leverage its AI features for succession planning and employee referrals.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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