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Eightfold Talent Intelligence Platform vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Eightfold's platform boosts hiring efficiency, diversity, and retention while reducing costs, eliminating spreadsheets, and supporting the Department of Defense.
Sentiment score
6.2
UKG users enjoy data integrity and efficiency, but many find ROI unclear despite improved processes and cost savings.
 

Customer Service

Sentiment score
6.1
Eightfold's customer service is praised for responsiveness and collaboration, with mostly positive feedback and minimal customization needs.
Sentiment score
7.2
UKG's customer service is inconsistent, praised for expertise but criticized for delays and inefficiencies, needing service consistency improvements.
One developer and one functional person can efficiently manage the implementation for a large organization.
 

Scalability Issues

Sentiment score
8.1
Eightfold Talent Intelligence Platform is scalable and adaptable but has moderate ease of scalability due to manual processes.
Sentiment score
7.4
UKG is scalable and adaptable across various organization sizes and industries, effectively meeting growth and flexibility requirements.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
 

Stability Issues

Sentiment score
8.6
Eightfold Talent Intelligence Platform is praised for its stability, minimal issues, robust algorithms, and reliable performance despite occasional integration challenges.
Sentiment score
7.1
Users find UKG mostly stable with occasional issues, but appreciate quick responses and effective system integration.
 

Room For Improvement

Users seek improved sourcing, usability, feedback, seamless integration, flexible configuration, and enhanced workforce management and collaboration features.
UKG users seek improved implementation, customer service, system integration, platform flexibility, and enhanced features like time management and training.
It is a productive ERP application, but many people in the IT market are not aware of it.
 

Setup Cost

Enterprise users are divided on Eightfold's pricing, with some praising its value while others find it costly.
UKG's pricing, influenced by employees and modules, is high yet justified, with negotiation options and discounts available.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
 

Valuable Features

Eightfold Talent Intelligence Platform accelerates hiring by mapping skills, enhancing engagement, and optimizing recruitment with AI-driven insights.
UKG offers intuitive, customizable HR solutions with seamless integrations, enhancing automation, data management, and employee lifecycle efficiency.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
14th
Ranking in Talent Acquisition
7th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Talent Intelligence (1st)
UKG
Ranking in Talent Management
5th
Ranking in Talent Acquisition
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st)
 

Mindshare comparison

As of May 2025, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.2%, up from 1.1% compared to the previous year. The mindshare of UKG is 4.8%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Grace Cecilio - PeerSpot reviewer
Workforce and recruitment data tool that drastically reduced our time to hire at scale
This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
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850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Comms Service Provider
9%
Performing Arts
7%
Educational Organization
85%
Computer Software Company
2%
Healthcare Company
1%
Manufacturing Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common U...
What is your primary use case for eightfold.ai?
We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development. We haven't used it from a ta...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. UKG and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.