Eightfold Talent Intelligence Platform Reviews

We use the Talent Acquisition tool and it is connected with our ATS. We have part of the talent management functionality launched, including the referral and internal mobility platform. We're in the process of implementing Talent Flex.

This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. 

Our process of phone screening candidates has been made faster and we can recognize the talent we're getting through the pipeline sooner and can collaborate with hiring managers more efficiently.

The ability to resurface candidates has been the most helpful. We are able to look at our existing database and see matches within our talent pool and rematch those individuals with roles. We are able to narrow down LinkedIn candidates and candidates who have actively applied to Dolby or been a part of our process in some way previously. 

There are skills that a candidate may have not had previously. For example, we hired a candidate who applied seven times over a couple years. Through Eightfold we were able to identify that he got another job during those times and now is a fit for Dolby.

There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming.

I have been using this solution for a year and a half. 

This is a stable solution. 

This is a scalable solution. We've seen tremendous growth just over the last two years of us partnering with them and they are constantly deploying new features. 

We've always had consistent support and customer success within our account management, since we've started with Eightfold. Their response time and ability to troubleshoot could be improved. 

Neutral

The initial setup was fairly straightforward. The team that I worked with was really helpful and they provided good explanations. Deployment took six months and we had three to four people from our team involved. 

We have definitely experienced ROI using Eightfold. We have been able to measure specific hires and trace that back to Eightfold's success, versus what we wouldn't have had if we didn't use Eightfold.

The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity.

This has been an easy solution for our recruiters to use. One of our main challenges has been using the solution across different recruiting teams in the US, APAC EMEA and Sydney. This is due to the different ways these terms work and some of the country specific laws that exist when contacting candidates. 

Adoption is key when implementing this solution. You need to think about how it fits into how you recruit and how you intend to recruit. 

I would rate this solution an eight out of ten. 

We use this solution for candidate re-discovery. We have over 200,000 resumes in our applicant tracking system, but no mechanism to rediscover those candidates. Rediscovery involves matching candidates who applied some time ago with roles we have open now. Eightfold has really given us the ability for our recruiters to do that.

Our employees are still getting used to using a new tool but user adoption has been good so far. It has some really good features that we're hoping our recruiters will be able to use to reduce the number of hours spent sourcing candidates. Creating pipelines for future positions for recruiters to review based on opportunities that have become available will certainly make things easier.

Our big initiative this year is diversity and inclusion. Our goal is to spend a certain number of hours sourcing specific positions to increase our diversity pool. This solution has given us the ability to search our current talent pool with various filters. We have been able to put in very complex searches into Eightfold and it has presented results. This is instead of using LinkedIn or other resources where it can take hours to source certain results based on diversity.

The Career Site through Eightfold is where candidates have the ability to upload their resume and the system matches their skills. This is useful because many people don't consider themselves skilled in a particular area and may not add these skills on their resume. We hope that Eightfold will assist in boosting confidence of candidates to apply for other roles. 

I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable. 

The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created. 

It would be nice to be able to tag other recruiters on candidate profiles and send messages. 

We implemented Eightfold about a month ago. 

This is a stable solution. We have not had any issues or outages.

This is a scalable solution. We have 35 recruiters and sources on our team, and 1300 users of this solution overall. 

The customer service team are very responsive and communicative.

Positive

The initial setup was straightforward. I was part of the implementation from the initial stages and it was very simple to use. During implementation, we had weekly calls. We wanted our recruiters who will be utilizing the system to be very involved and wanted their input. It was a collaborative implementation. We met twice a week and did UAT and in-depth testing. 

Blue Crab were able to configure settings to meet our requirements. Including the input of the recruiters, made the deployment and initial use of the solution much easier. Deployment took five months. 

We worked with Blue Crab Consulting for our implementation. They were great at managing the project and rolling it out. They are very easy to communicate with whenever we had any issues or questions. 

I would advise those who are evaluating Eightfold to continue to listen to your customers for advice as well as your recruiters who work in the trenches. Eightfold has a lot of capabilities to make work a lot easier for recruiters. 

I would definitely recommend this solution to others. I would rate this solution an eight out of ten. 

The Department of Defense only knows what it has trained its members to do. It has total blindness to what reservists and guardsmen are capable of doing or what experience they may have from their private sector work. Eightfold is going to allow us to have access and insights into the civilian, the private sector, expertise of our reservists and guardsmen and to be able to use that expertise to advance our work within the Space Force and other service components of the military. We are expecting it to revolutionize the way we work.

The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates.

The instant matching is priceless. Right now, it's all done by personal network within the Department of Defense. Eightfold unlocks the entire reserve and guard component to be able to really harness their power outside of just personal networks.

Eightfold's platform for utilizing skills and capabilities versus keywords is absolutely critical because with the military not really understanding private sector skills, it translates that for us, and it surfaces people who can meet the needs we have without us having to learn it. That's been really powerful.

We're very committed to using responsible AI practices, and Eightfold is very committed to working with us to ensure that we are meeting those requirements and those expectations that have been published by the Department of Defense.

As for allowing us to understand skill gaps within our organization, we expect Eightfold to blow the lid open. It will help us to tap into private sector talent.

The military is a whole different beast as far as language and how those skills are captured, and finding a private sector company that is willing to work with us on that has been great. Their patience with us as we try to figure out how to build Eightfold so that it matches our existing workflows has been phenomenal. It has really helped us build this beyond what we could imagine.

We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do.

We started working with Eightfold in November, and then we started testing it in April.

I would give a ten out of ten for Eightfold's technical support.

Positive

We expect our ROI to be a revolution in talent engagement within the Department of Defense. With full-time components, we'll be able to get support from the part-time components using skills that the military did not train them to do.

We expect to have flexible and instant access to support. In this instance, you'll be able to hire a reservist or a guardsman for as little as four hours to a day or a year.

Eightfold will be able to surface talent and will help us see that it's worth doing the paperwork to get this person that we desperately need to advance our mission, whatever it may be.

There's been a lot of talk today about talent intelligence, and if you're thinking about Eightfold, know that it is much more than a foot in the door to streamlining and servicing talent. Be ready and be open to that because it can really revolutionize how you access and then manage talent going forward.

On a scale from one to ten, I would rate Eightfold at nine.