Try our new research platform with insights from 80,000+ expert users

Eightfold Talent Intelligence Platform vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Eightfold Talent Intelligence boosts talent engagement, hiring efficiency, cost reduction, diversity, and retention, offering significant ROI in recruitments.
Sentiment score
1.0
SAP HCM boosts efficiency and decision-making through automation and insights, offering a return in months to years.
Eightfold Talent Intelligence Platform is expensive, but from the return on investment perspective, it is worth the investment.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
5.9
Eightfold's Talent Intelligence Platform boasts strong technical support and collaboration, but responsiveness varies, particularly for smaller companies.
Sentiment score
6.3
SAP HCM customer support is praised for quality but needs faster response times and more personalized consultant engagement.
My only criticism is about their implementation approach from buying to being live.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
A lot of information is available online regarding Eightfold Talent Intelligence Platform.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
I am totally satisfied with the response time and quality of support.
sap technical lead at a manufacturing company with 10,001+ employees
Not all requests are attended to promptly.
Vice President & Group Head- People & Workplace Management at Alorica
Technical support from SAP is very good, and I would rate it nine out of ten.
Manager IT at a educational organization with 51-200 employees
 

Scalability Issues

Sentiment score
7.7
Eightfold Talent Intelligence Platform is highly scalable, supporting diverse clients with customization, but manual processes may challenge smaller organizations.
Sentiment score
7.2
SAP HCM offers seamless scalability and flexibility, efficiently supporting diverse organizations and adapting to evolving demands across sectors.
The solution is a better fit for enterprise.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
Eightfold Talent Intelligence Platform is significant in terms of scalability.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
This solution deserves a 10 because we can easily scale and upgrade to new versions.
DevOps Engineer at a computer software company with 51-200 employees
SAP HCM is quite scalable.
Vice President & Group Head- People & Workplace Management at Alorica
 

Stability Issues

Sentiment score
8.5
Eightfold Talent Intelligence Platform is highly stable, reliably operational with few issues, earning praise for its dependability.
Sentiment score
7.0
SAP HCM is stable and reliable, with cloud versions showing improved stability despite isolated initial issues and configuration challenges.
I would rate its stability as nine out of ten.
Vice President & Group Head- People & Workplace Management at Alorica
I would rate the stability of SAP HCM as seven out of ten.
Manager IT at a educational organization with 51-200 employees
 

Room For Improvement

Enhance Eightfold's platform by improving navigation, customization, and integration while focusing on user feedback and technology connectivity.
SAP HCM faces usability, integration, and customization challenges, with high costs, complex payroll, and limited talent modules compared to competitors.
They were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
I think scalability is there for a large corporation, but for the corporation size that we were using, it wasn't feasible.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
SAP HCM needs to be more customizable to fit unique organizational processes.
Manager IT at a educational organization with 51-200 employees
SAP should provide more customization options.
sap technical lead at a manufacturing company with 10,001+ employees
We sometimes face issues in the minor version, requiring us to upgrade to the major version.
DevOps Engineer at a computer software company with 51-200 employees
 

Setup Cost

Eightfold Talent Intelligence Platform offers competitive pricing with comprehensive features valued despite being perceived as costly by some.
SAP HCM's high, complex pricing often hinders small businesses, with hidden costs and compared unfavorably to cheaper alternatives.
I would rate pricing for SAP as one because the price is high.
sap technical lead at a manufacturing company with 10,001+ employees
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
Vice President & Group Head- People & Workplace Management at Alorica
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
Manager IT at a educational organization with 51-200 employees
 

Valuable Features

Eightfold Talent Intelligence Platform accelerates hiring with AI-driven skill matching, boosting diversity and integration in talent acquisition.
SAP HCM enhances productivity with integration, payroll management, scalability, user-friendly interfaces, and supports global operations efficiently.
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
DevOps Engineer at a computer software company with 51-200 employees
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
sap technical lead at a manufacturing company with 10,001+ employees
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
Vice President & Group Head- People & Workplace Management at Alorica
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)
SAP HCM
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
58
Ranking in other categories
Benefits Administration (3rd), Cloud HCM (2nd)
 

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.1%, up from 1.7% compared to the previous year. The mindshare of SAP HCM is 4.7%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP HCM4.7%
Eightfold Talent Intelligence Platform2.1%
Other93.2%
Talent Management
 

Featured Reviews

reviewer2778708 - PeerSpot reviewer
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
Integrates job architecture and skills data to support strategic workforce planning
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.
VD
DevOps Engineer at a computer software company with 51-200 employees
User interface simplifies task management with easy issue identification and quick resolutions
We don't currently need third-party solutions because Red Hat provides security through RH-ACM. This Red Hat product helps us identify vulnerabilities in Pods, YAML files, and other components. When we encounter vulnerability issues, we raise tickets, implement Red Hat's solutions, and close the tickets. OpenShift is predominantly implemented in banking sectors. Banking sectors require Enterprise edition platforms due to RBI guidelines. While small-scale industries might use Kubernetes on AWS platform, major banks such as SBI and Central Bank of India prefer OpenShift for its Enterprise edition status and comprehensive support from Red Hat. IPI setup is straightforward, but air gap environment setup is more challenging as it requires configuring HAProxy, DNS, manual DNS server, creating ignition files, downloading images, and creating separate repositories. Regarding competition, based on my knowledge, OpenShift has limited competitors apart from Red Hat. IBM has acquired Red Hat for OpenShift, and they run OpenShift on their Linux platform, making IBM the primary competitor. This product deserves a rating of 10 out of 10.
report
Use our free recommendation engine to learn which Talent Management solutions are best for your needs.
879,672 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Performing Arts
11%
Comms Service Provider
11%
Manufacturing Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise39
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....
What is your primary use case for eightfold.ai?
I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

No data available
SAP Human Capital Management
 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP HCM and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.