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Eightfold Talent Intelligence Platform vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Talent Acquisition (5th), Talent Intelligence (1st)
SAP HCM
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Benefits Administration (4th), Cloud HCM (3rd)
 

Mindshare comparison

As of June 2025, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.2%, up from 1.2% compared to the previous year. The mindshare of SAP HCM is 8.7%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Grace Cecilio - PeerSpot reviewer
Workforce and recruitment data tool that drastically reduced our time to hire at scale
This solution has improved the time to fill positions. We're able to do talent mapping and provide talent market insights based on the dashboards and data that Eightfold offers. Within a two week period, we are now able to have people ready to interview with a hiring manager, which is a huge win for us. It has become part of the sourcing strategy that's being deployed for all talent teams across different organizations in the US. We were able to execute a hire using Eightfold within the first month of deployment. This is due to the fact that we were able to source previous applicants for a specific position. Currently, 50% of our talent activities will be shifting towards Eightfold. Within a week or two, we have had people in various phone screen stages, whether with a recruiter, a sourcer or a hiring manager. We are about to launch the capabilities for scheduling interviews to reduce time to schedule from 4 to 5 days down to 48 to 72 hours. Eightfold takes the focus out of job titles. When you're sourcing using your own database, you look for job titles that are similar to the roles that you have open. However, job titles differ from company to company, and sometimes one person would have a specific job title but have different roles and responsibilities. The calibration tool allows our hiring managers to search our database and find candidates with a broader range of relevant skills.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"The most valuable aspect of this solution is the insight we receive on current employees."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."
"From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles."
"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."
"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"The tool's best feature is SAP SuccessFactors."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"The compliance management functionality is quite good."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"The payroll function in SAP HCM has been most beneficial for managing global workforces. We plan to use goal management and KPI features to link to payroll through the SAP SuccessFactors module."
"The most valuable feature is Organizational Management (OM)."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
 

Cons

"The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"Its reporting feature could have customization options."
"The speed of technical support can be improved."
"The organizational management (OM) side needs improvement due to frequent reorganization which makes it tedious to make all the movement changes and combinations."
"The product's license is very expensive."
"The product significantly improved our organization by automating many processes, which reduced paperwork and provided clearer, more accurate goals and competencies."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
 

Pricing and Cost Advice

"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."
"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fair compared to the market."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"The solution is cheap."
"The pricing is really high."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"Be careful and guard against future changes in licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
10%
Performing Arts
9%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
Eightfold Talent Intelligence Platform certainly was easier on the implementation side, but the company was pretty focused on a solution that directly integrated with Microsoft Office, so developin...
What is your primary use case for eightfold.ai?
The intended use case for Eightfold Talent Intelligence Platform ( /products/eightfold-talent-intelligence-platform-reviews ) was going to be for a smaller chemical manufacturing consulting company...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

No data available
SAP Human Capital Management
 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP HCM and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.