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Eightfold Talent Intelligence Platform vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Eightfold Talent Intelligence boosts talent engagement, hiring efficiency, cost reduction, diversity, and retention, offering significant ROI in recruitments.
Sentiment score
1.0
SAP HCM boosts ROI by automating processes, improving decision-making, and supporting talent management with quick results.
Eightfold Talent Intelligence Platform is expensive, but from the return on investment perspective, it is worth the investment.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
5.9
Eightfold's Talent Intelligence Platform boasts strong technical support and collaboration, but responsiveness varies, particularly for smaller companies.
Sentiment score
6.9
SAP HCM support is generally satisfactory but inconsistent, with delayed enhancements and variable response times needing improvement.
My only criticism is about their implementation approach from buying to being live.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
A lot of information is available online regarding Eightfold Talent Intelligence Platform.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
My impression of SAP HCM's technical support is great, as we get a lot of help and good feedback from them.
Assistant Manager at Kashiv Biosciences
I am totally satisfied with the response time and quality of support.
sap technical lead at a manufacturing company with 10,001+ employees
Not all requests are attended to promptly.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Scalability Issues

Sentiment score
7.7
Eightfold Talent Intelligence Platform is highly scalable, supporting diverse clients with customization, but manual processes may challenge smaller organizations.
Sentiment score
7.2
SAP HCM offers scalable and adaptable solutions for enterprises and smaller organizations, supporting global compliance and thousands of users.
The solution is a better fit for enterprise.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
Eightfold Talent Intelligence Platform is significant in terms of scalability.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
Currently, we are upgrading from 4.12 to 4.18, and after migrating the DC, our applications run smoothly without any challenges or slowness.
DevOps Engineer at a computer software company with 51-200 employees
SAP HCM is quite scalable.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Stability Issues

Sentiment score
8.5
Eightfold Talent Intelligence Platform is highly stable, reliably operational with few issues, earning praise for its dependability.
Sentiment score
7.1
SAP HCM is stable and reliable, with occasional issues, and transitioning to cloud solutions is suggested for future stability.
I would rate its stability as nine out of ten.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
I would rate the stability of SAP HCM as seven out of ten.
Manager IT at a educational organization with 51-200 employees
 

Room For Improvement

Enhance Eightfold's platform by improving navigation, customization, and integration while focusing on user feedback and technology connectivity.
SAP HCM struggles with an outdated interface, integration issues, complex payroll, and high costs deterring smaller enterprises.
They were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
I think scalability is there for a large corporation, but for the corporation size that we were using, it wasn't feasible.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
SAP HCM needs to be more customizable to fit unique organizational processes.
Manager IT at a educational organization with 51-200 employees
SuccessFactors, a globally recognized and more easy-to-use tool, serves as a great substitute for some SAP HCM needs.
Assistant Manager at Kashiv Biosciences
The organizational management (OM) side needs improvement due to frequent reorganization.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Setup Cost

Eightfold Talent Intelligence Platform offers competitive pricing with comprehensive features valued despite being perceived as costly by some.
SAP HCM is costly, suited for large businesses, with complex licensing and possibly competitive pricing with bundled modules.
I would rate pricing for SAP as one because the price is high.
sap technical lead at a manufacturing company with 10,001+ employees
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
Manager IT at a educational organization with 51-200 employees
 

Valuable Features

Eightfold Talent Intelligence Platform accelerates hiring with AI-driven skill matching, boosting diversity and integration in talent acquisition.
SAP HCM delivers automation, seamless integration, and robust features for productivity, insights, and scalable data management with user-friendly interfaces.
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform.
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.
MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
DevOps Engineer at a computer software company with 51-200 employees
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
sap technical lead at a manufacturing company with 10,001+ employees
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
Vice President & Group Head People & Workplace Management at PLDT Enterprise
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)
SAP HCM
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
59
Ranking in other categories
Benefits Administration (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of March 2026, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.3%, up from 1.8% compared to the previous year. The mindshare of SAP HCM is 4.0%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP HCM4.0%
Eightfold Talent Intelligence Platform2.3%
Other93.7%
Talent Management
 

Featured Reviews

reviewer2778708 - PeerSpot reviewer
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
Integrates job architecture and skills data to support strategic workforce planning
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.
SS
Assistant Manager at Kashiv Biosciences
Centralized global HR data has improved expense control and supports secure employee management
The features of SAP HCM are valued by me as it had a clear idea about what was expected from the user point. The person or the application has a lot of features and it had actually all the information needed from our part. That aspect is nice. Apart from that, the T-codes are really helpful to understand which particular option we need when we put the T-code in the search box. The stability and reliability of SAP HCM product are really nice, very helpful, and secured. It has no point of leakage and is mostly reliable, as most companies and organizations prefer SAP over many tools. As for security, it's already secured from the beginning itself, and that is the only reason our organization relies on it. Since it's very useful at a global scale, it is a very useful tool and is very easy to access and handle.
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885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
11%
Performing Arts
11%
Manufacturing Company
10%
Manufacturing Company
12%
Comms Service Provider
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....
What is your primary use case for eightfold.ai?
I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

No data available
SAP Human Capital Management
 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP HCM and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.