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Buyer's Guide
Backup and Recovery Software
September 2022
Get our free report covering Veeam Software, Dell Technologies, Dell Technologies, and other competitors of Dell Data Protection Advisor. Updated: September 2022.
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Dalai B - PeerSpot reviewer
Senior DBA at a comms service provider with 1,001-5,000 employees
Real User
Stable, with good scalability potential, but needs a better user interface
Pros and Cons
  • "The backup and restore functions are very valuable aspects of the product."
  • "It's a little bit complex to manage."

What is our primary use case?

We primarily use the solution for backup purposes.

What is most valuable?

The backup and restore functions are very valuable aspects of the product. We use those features the most.

The solution is very stable.

The scalability is very good.

What needs improvement?

I'm not fully satisfied with the product. 

It's a little bit complex to manage. 

The user interface is not user-friendly. It's a bit complex, and it's dated in appearance. It needs a much simpler, cleaner update.

The reporting is too complex. There needs to be a way to customize it in a simple and straightforward manner.

The solution has extra features, however, you need to pay for them.

Occasionally, technical support cannot find the root cause of issues.

For how long have I used the solution?

We've been using the solution for about four years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The scalability of the product is very good. A company can scale it with relative ease if it needs to.

How are customer service and technical support?

While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause of the issues we present. Sometimes they can't fix our issues. That's why we aren't 100% satisfied with the level of support they provide. They need to be more knowledgeable and dig deeper to resolve issues.

How was the initial setup?

I can't speak too much about the installation process. 

My understanding is that the installation is simple as it has an appliance that's installed. The usage is a bit complex and there needs to be extra licensing to customize the reporting - however, that's a different issue.  

What's my experience with pricing, setup cost, and licensing?

It is not an all-in-one solution. Some features come at an extra cost and need extra hardware or software.

I can't speak to the actual pricing of the product, however.

Which other solutions did I evaluate?

We are casually looking into alternative solutions. We are looking at Commvault, Rubrik, Cohesity, and Dell. Mostly, we are interested in enterprise-level products.

What other advice do I have?

We are not using the latest version of the product. The NetBackup version we are using is 8.0. We use a NetBackup Appliance. The NetBackup version is a bit older as it's integrated with the backup appliance. That's why we cannot upgrade to the latest version. The latest version is 9.0.

I would warn other potential users that, in my experience, it's a bit complex and may be difficult to achieve some requirements compared to other products. Rubrik or Cohesity may be a bit easier, for example. It's a little bit traditional in terms of architecture. However, the features compared to others are really quite amazing.

In general, I would rate the product at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Highly stable, intuitive design, and integrates well
Pros and Cons
  • "The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
  • "Veritas Backup Exec could improve the analytics. If there were some more detail in our scan reports it would be beneficial."

What is our primary use case?

Veritas Backup Exec is used to backup data. We backup databases, FLAC files, and Exchange databases.

What is most valuable?

The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need.

What needs improvement?

Veritas Backup Exec could improve the analytics. If there were some more detail in our scan reports it would be beneficial.

For how long have I used the solution?

I have been using Veritas Backup Exec for approximately two years.

What do I think about the stability of the solution?

Veritas Backup Exec is highly stable. It is 99.99 percent stable.

What do I think about the scalability of the solution?

The scalability of Veritas Backup Exec is good. Veritas has physical hardware appliances, and hard disks, you can easily upgrade your backup appliances to have more storage if needed. It is easy to scale.

We have approximately 200 people who use this solution in my organization. We are happy with the usage at this time.

I recommend this solution for large-scale and enterprise companies.

How are customer service and support?

The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an issue, the person helping may be in a different time zone. This has affected the quality of support.

I rate the support from Veritas Backup Exec a three out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Dell, Commvault, and HPE solutions. I have found Veritas Backup Exec is the best out of the solutions I have used.

How was the initial setup?

The initial setup of Veritas Backup Exec is simple. The solution is easy to integrate into systems. You only need to have IP addresses and VLANs and then it is easy to set up.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Veritas Backup Exec a four out of five.

What other advice do I have?

I rate Veritas Backup Exec an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Tommy Myo Min Aung - PeerSpot reviewer
Senior System Engineer at a energy/utilities company with 501-1,000 employees
Real User
Top 5
Beneficial pricing model, user friendly interface, and many free features
Pros and Cons
  • "The solution is a user-friendly interface."
  • "The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better."

What is our primary use case?

We use Veeam Backup Replication for the data center, desktop recovery, daily backups, and for storage offline.

What is most valuable?

The solution is a user-friendly interface.

What needs improvement?

The solution could improve by having a version to be compatible with the Linux system. They have improved the storage depository using the Linux proxy and Linux storage, but it can completely run on the Linux environment it would be much better.

For how long have I used the solution?

I have been using Veeam Backup & Replication since version six which is approximately 10 years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly reliable. One engineer can cover the entire backup solution for the whole organization.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication to be scalable.

We have between 500 - 1,000 users using this solution.

How are customer service and support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

We have previously used a Dell. However, Dell was difficult to restore backups and Veeam Backup Replication was a better fit for our needs.

We would like to have the Veeam Backup Replication from the VMware or Hyper-V direct to the tape library.

How was the initial setup?

The installation is straightforward, it does not take long to do approximately 45 minutes.

What about the implementation team?

We did the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication has a lot of free features. We have a mixture of the paid versions as well as the community version. They are really helpful to us.

We have approximately 200 instances of Veeam Backup Replication with paid licenses and we use the community edition for the small offices.

What other advice do I have?

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Backup and Recovery Software
September 2022
Get our free report covering Veeam Software, Dell Technologies, Dell Technologies, and other competitors of Dell Data Protection Advisor. Updated: September 2022.
633,184 professionals have used our research since 2012.