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Commvault Cloud vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
4.4
Dell Data Protection Advisor delivers a 75% return quickly, highlighting financial benefits and effective privacy protection for technical specialists.
From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.
Lead Consultan at HCL Technologies
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
8.3
Dell Data Protection Advisor offers excellent customer service with responsive support, helpful documentation, and accessible regional offices.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The technical support of Dell rates a perfect 10.
Solution architect at GlassHouse
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.0
Dell Data Protection Advisor is praised for effective scalability, ease of deployment, and adaptability despite some noted limitations.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
9.0
Dell Data Protection Advisor is praised for its stability and reliability, with users frequently rating it highly despite minor issues.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
I have worked with Dell for more than 20 years now without encountering any issues.
Lead Consultan at HCL Technologies
Dell Data Protection Advisor is really stable because we use it for all customers, with over 300 customers using Dell Data Protection Advisor.
Solution architect at GlassHouse
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Dell Data Protection Advisor needs improved integration, report customization, stability, and pricing to enhance usability and competitiveness.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
There are no limitations regarding scalability.
Solution architect at GlassHouse
Response time is the main problem that needs addressing.
Lead Consultan at HCL Technologies
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell Data Protection Advisor offers competitive pricing with bulk discounts, bundled licenses, and favorable multi-year terms for enterprise users.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
The license model is more economical than other vendor products.
Solution architect at GlassHouse
The product is satisfactory regarding pricing, setup cost, and licensing.
Lead Consultan at HCL Technologies
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell Data Protection Advisor enhances data management with features like compression, reporting, and compliance support, improving oversight and efficiency.
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.
Lead Consultan at HCL Technologies
The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
Solution architect at GlassHouse
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
Dell Data Protection Advisor
Ranking in Backup and Recovery
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.9%, down from 6.6% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.9%
Dell Data Protection Advisor0.7%
Other94.4%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
CB
Solution architect at GlassHouse
Has provided centralized monitoring for backup operations and reduced deployment times
The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Performing Arts
14%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.
What needs improvement with Dell Data Protection Advisor?
Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DPA
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Commvault Cloud vs. Dell Data Protection Advisor and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.