Zerto and Dell Data Protection Advisor serve in the data protection and disaster recovery category. Zerto has the upper hand in user satisfaction due to its features, while Dell Data Protection Advisor is favored for its broader functionality despite the higher price.
Features: Zerto users highlight its strong replication, disaster recovery capabilities, and simplicity. Dell Data Protection Advisor users value its extensive reporting tools, integration capabilities, and detailed analysis.
Room for Improvement: Zerto users need improved support, faster updates, and better customer service. Dell Data Protection Advisor users suggest better documentation, more user-friendly features, and enhanced usability.
Ease of Deployment and Customer Service: Zerto is noted for quick and straightforward deployment with reliable customer service. Dell Data Protection Advisor has a more complex deployment process but benefits from detailed documentation and responsive support.
Pricing and ROI: Zerto offers cost-effective pricing with a good return on investment. Dell Data Protection Advisor is more expensive but provides value through advanced features and integration capabilities.
From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I have worked with Dell for more than 20 years now without encountering any issues.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Response time is the main problem that needs addressing.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The product is satisfactory regarding pricing, setup cost, and licensing.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Effectively managing your data protection environment can be labor intensive and complex. It requires knowledge of backup applications, replication technologies, and the entire supporting infrastructure, yet it is critical in keeping your data secure.
With Dell Data Protection Advisor, you can automate and centralize the collection, monitoring and reporting of this data and get a single, comprehensive view of your environment, no matter where your data resides. This includes monitoring data on AWS, Microsoft Azure and Google Cloud.
With clear visibility, you can gain actionable insight and effectively manage service levels while reducing costs and complexity. You can also collect and report on that data to help other stakeholders make the best decisions for your organization.
Data Protection Advisor is available as part of Dell Data Protection Suite.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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