Carbonite Server vs Dell Data Protection Advisor comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #57, while Dell Technologies is ranked #40 with an average rating of 8.3. OpenText holds a 1.0% mindshare in BRS, compared to Dell Technologies’s 0.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,483 Views
2,403 Comparison Views

100% willing to recommend

Dell Data Protection Advisor

Read 14 Dell Data Protection Advisor reviews

2,824 Views
2,768 Comparison Views

90% willing to recommend

Carbonite Server

Dell Data Protection Advisor

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Data Protection Advisor and Carbonite Server are both robust data protection solutions. Users are generally more satisfied with Carbonite Server's feature set, though Dell Data Protection Advisor is praised for better support and pricing.

Features: Dell Data Protection Advisor is recognized for its comprehensive analytics and detailed reporting, providing significant insights into data protection environments. It also offers customizable alerts and supports various storage environments. Carbonite Server is valued for its seamless integration and advanced backup capabilities, ensuring reliable, automated data protection. It supports hybrid cloud backup and continuous data protection which users feel aligns more with modern data protection requirements.

Room for Improvement: Dell Data Protection Advisor could reduce its complexity, as users find it challenging to navigate and set up. Simplifying the user interface and improving installation documentation are also suggested. Carbonite Server needs enhancements in performance speed and scalability for larger datasets. Users also recommend improving its restore process efficiency and adding more granular recovery options.

Ease of Deployment and Customer Service: Dell Data Protection Advisor is praised for its straightforward setup process and exceptional customer service, providing timely support when needed. Carbonite Server has an easy deployment process but receives mixed reviews regarding customer support responsiveness. Dell Data Protection Advisor stands out for its dependable customer service, whereas Carbonite Server is noted for its hassle-free deployment.

Pricing and ROI: Dell Data Protection Advisor users appreciate the lower setup costs and believe it offers good value for money. Carbonite Server, though slightly more expensive, is seen as worth the price for its robust features and higher ROI over time. Dell Data Protection Advisor is perceived as more budget-friendly, but Carbonite Server users are willing to invest more for better functionality.

To learn more, read our detailed Carbonite Server vs. Dell Data Protection Advisor Report (Updated: June 2026).

Buyer's Guide

Carbonite Server vs. Dell Data Protection Advisor

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (45th)

Dell Data Protection Advisor

Ranking in Backup and Recovery

40th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell Data Protection Advisor	0.8%
Carbonite Server	1.0%
Other	98.2%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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CanBolat

Solution architect at GlassHouse

Has provided centralized monitoring for backup operations and reduced deployment times

The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is very simple to use and I will recommend it to anybody."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is very stable."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

More Carbonite Server pros

"The product's ability to give predictions and advice on how to protect data is incredible."

"My impression of the stability of the solution is that it is quite good."

"This solution is great for IT auditing."

"This is a stable solution."

"I have never found any glitch in any Dell solution to date."

"The deduplication is probably the most valuable feature of that requirement."

"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."

"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."

More Dell Data Protection Advisor pros

Cons

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The Hyper-V backup has room for improvement."

"When you have to restore it, Carbonite takes a lot of time."

"The stability has room for improvement."

More Carbonite Server cons

"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."

"Dell EMC Data Protection Advisor is not very scalable."

"Some minor adjustments could be made regarding the graphical interface and customization options."

"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."

"Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations."

"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."

"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."

"It's a bit difficult for first-time users."

More Dell Data Protection Advisor cons

Pricing and Cost Advice

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"If the customer has huge lineup of Dell Products then they receive discount on the pricing."

"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."

"The product is affordable."

"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."

"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."

"For pricing, I would rate Dell 2 out of 5. It's affordable."

"It's not very expensive — I think the price is fair."

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

Healthcare Company

Construction Company

Performing Arts

12%

Comms Service Provider

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

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What is your experience regarding pricing and costs for Dell Data Protection Advisor?

The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.

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What needs improvement with Dell Data Protection Advisor?

Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...

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What is your primary use case for Dell Data Protection Advisor?

We use Dell Data Protection Advisor for backup operations. Dell Data Protection Advisor is very useful for the central view of the whole backup process, monitoring success and failed backups, and t...

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Product Reports

Buyer's Guide

Cloud Backup

June 2026

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Buyer's Guide

Dell Data Protection Advisor

June 2026

Download Dell Data Protection Advisor product report

Also Known As

Carbonite Recover Backup

DPA

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Dell Data Protection Advisor offers centralized backup management, real-time monitoring, and predictive analytics. It enhances functionality with features like compression and deduplication, making it an effective tool for managing data protection.

Dell Data Protection Advisor is designed to streamline backup activities by providing a centralized view and comprehensive management capabilities. It supports integration with VMware and Oracle, offering IT auditing and compliance management for HIPAA, GDPR, and PCI DSS. Users benefit from over 300 stock reports, though customization requires deep SQL knowledge. Its integration with systems like Avamar, NetWorker, and Data Domain aids efficient capacity management and accurate resource billing.

What are the standout features of Dell Data Protection Advisor?

Easy Deployment: Simplifies initial setup process.
Centralized Backup View: Offers a singular perspective on backup operations.
Real-Time Monitoring: Enables continuous oversight of data activities.
Predictive Analytics: Assists in forecasting backup size and needs.
Flexible Reporting: Provides over 300 stock reports and customizable options.

What benefits and ROI should users expect?

Comprehensive Management: Supports multiple platforms for a unified data strategy.
Licensing Flexibility: Adapts to business-specific requirements.
Compliance Management: Ensures adherence to critical legal standards like HIPAA and GDPR.
Integration: Seamless incorporation with Dell and other IT infrastructures.

Industries utilize Dell Data Protection Advisor primarily for efficient backup operations and data management. Its capabilities are crucial for those heavily reliant on systems such as VMware and Oracle, where centralized monitoring and reporting are vital for maintaining seamless operations. The advisor's alerts and capacity management features play a significant role in tackling backup-related issues efficiently.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Nielsen, Trek Bicycle, Cal-Israel Credit Cards

Buyer's Guide

Carbonite Server vs. Dell Data Protection Advisor

June 2026

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