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Carbonite Server vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
41st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (29th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
ErmiasGirma - PeerSpot reviewer
Proactive support with predictive insights and seamless integration
As a system engineer, I am deploying Dell Data Protection Advisor solutions, especially in the areas of protection like Avamar, NetWorker, and Data Domain. Our team has deployed these solutions for three organizations in Africa and India Dell Data Protection Advisor provides proactive support by…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"This is a stable solution."
"The platform's most valuable features are data protection and retention."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"The stability of the solution needs improvement for stand alone users."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
 

Pricing and Cost Advice

"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"The solution is open source."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"It's not very expensive — I think the price is fair."
"The product is affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Government
12%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product pricing has been satisfactory, particularly with the economy of scale in our agreement.
What needs improvement with Dell Data Protection Advisor?
The product could be improved by addressing intermittent collector failures affecting status reports' accuracy. Additionally, enhancing bulk update capabilities for items like cost centers would be...
 

Also Known As

Carbonite Recover Backup
DPA
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Carbonite Server vs. Dell Data Protection Advisor and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.