Carbonite Server vs Dell Data Protection Advisor comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #57, while Dell Technologies is ranked #37 with an average rating of 8.3. OpenText holds a 0.8% mindshare in BRS, compared to Dell Technologies’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,779 Views
1,263 Comparison Views

100% willing to recommend

Dell Data Protection Advisor

Read 14 Dell Data Protection Advisor reviews

1,824 Views
1,788 Comparison Views

90% willing to recommend

Carbonite Server

Dell Data Protection Advisor

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Data Protection Advisor and Carbonite Server are both robust data protection solutions. Users are generally more satisfied with Carbonite Server's feature set, though Dell Data Protection Advisor is praised for better support and pricing.

Features: Dell Data Protection Advisor is recognized for its comprehensive analytics and detailed reporting, providing significant insights into data protection environments. It also offers customizable alerts and supports various storage environments. Carbonite Server is valued for its seamless integration and advanced backup capabilities, ensuring reliable, automated data protection. It supports hybrid cloud backup and continuous data protection which users feel aligns more with modern data protection requirements.

Room for Improvement: Dell Data Protection Advisor could reduce its complexity, as users find it challenging to navigate and set up. Simplifying the user interface and improving installation documentation are also suggested. Carbonite Server needs enhancements in performance speed and scalability for larger datasets. Users also recommend improving its restore process efficiency and adding more granular recovery options.

Ease of Deployment and Customer Service: Dell Data Protection Advisor is praised for its straightforward setup process and exceptional customer service, providing timely support when needed. Carbonite Server has an easy deployment process but receives mixed reviews regarding customer support responsiveness. Dell Data Protection Advisor stands out for its dependable customer service, whereas Carbonite Server is noted for its hassle-free deployment.

Pricing and ROI: Dell Data Protection Advisor users appreciate the lower setup costs and believe it offers good value for money. Carbonite Server, though slightly more expensive, is seen as worth the price for its robust features and higher ROI over time. Dell Data Protection Advisor is perceived as more budget-friendly, but Carbonite Server users are willing to invest more for better functionality.

To learn more, read our detailed Carbonite Server vs. Dell Data Protection Advisor Report (Updated: December 2025).

Buyer's Guide

Carbonite Server vs. Dell Data Protection Advisor

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

Dell Data Protection Advisor

Ranking in Backup and Recovery

37th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.8%, up from 0.6% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Data Protection Advisor	0.7%
Carbonite Server	0.8%
Other	98.5%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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CanBolat

Solution architect at GlassHouse

Has provided centralized monitoring for backup operations and reduced deployment times

The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"The solution is very stable."

More Carbonite Server pros

"The product's ability to give predictions and advice on how to protect data is incredible."

"I have never found any glitch in any Dell solution to date."

"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."

"I can increase the tool's licensing as per my requirement with no conditions applied."

"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."

"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."

"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."

"This is a stable solution."

More Dell Data Protection Advisor pros

Cons

"In the next release I would like to see an improvement in the auto failover option."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"The Hyper-V backup has room for improvement."

"It's a bit difficult for first-time users."

"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."

"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."

"Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations."

"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."

"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."

"We have encountered issues where we were unable to pull data from the database server. It should also improve the backward compatibility."

"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."

More Dell Data Protection Advisor cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The solution is open source."

"If the customer has huge lineup of Dell Products then they receive discount on the pricing."

"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."

"The product is affordable."

"For pricing, I would rate Dell 2 out of 5. It's affordable."

"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."

"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."

"It's not very expensive — I think the price is fair."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Retailer

Performing Arts

14%

Government

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

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What do you like most about Dell Data Protection Advisor?

The platform's most valuable features are data protection and retention.

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What is your experience regarding pricing and costs for Dell Data Protection Advisor?

The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.

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What needs improvement with Dell Data Protection Advisor?

Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...

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Product Reports

Buyer's Guide

Cloud Backup

December 2025

Download Carbonite Server product report

Buyer's Guide

Dell Data Protection Advisor

January 2026

Download Dell Data Protection Advisor product report

Also Known As

Carbonite Recover Backup

DPA

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Effectively managing your data protection environment can be labor intensive and complex. It requires knowledge of backup applications, replication technologies, and the entire supporting infrastructure, yet it is critical in keeping your data secure.

With Dell Data Protection Advisor, you can automate and centralize the collection, monitoring and reporting of this data and get a single, comprehensive view of your environment, no matter where your data resides. This includes monitoring data on AWS, Microsoft Azure and Google Cloud.

With clear visibility, you can gain actionable insight and effectively manage service levels while reducing costs and complexity. You can also collect and report on that data to help other stakeholders make the best decisions for your organization.

Data Protection Advisor is available as part of Dell Data Protection Suite.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Nielsen, Trek Bicycle, Cal-Israel Credit Cards

Buyer's Guide

Carbonite Server vs. Dell Data Protection Advisor

December 2025

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