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CyberArk Identity Reviews

Vendor: CyberArk
4.1 out of 5

What is CyberArk Identity?

Featured CyberArk Identity reviews

CyberArk Identity mindshare

As of August 2025, the mindshare of CyberArk Identity in the Customer Identity and Access Management (CIAM) category stands at 3.8%, up from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)

PeerResearch reports based on CyberArk Identity reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Aug 11, 2025Download
ProductReviews, tips, and advice from real usersAug 11, 2025Download
ComparisonCyberArk Identity vs Auth0Aug 11, 2025Download
ComparisonCyberArk Identity vs Ping Identity PlatformAug 11, 2025Download
ComparisonCyberArk Identity vs Omada IdentityAug 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.3N/A95%234 interviewsAdd to research
CyberArk Privileged Access Manager4.3N/A95%225 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Energy/Utilities Company
5%
Comms Service Provider
5%
Insurance Company
5%
Government
4%
Educational Organization
4%
Retailer
3%
Construction Company
3%
University
3%
Logistics Company
3%
Performing Arts
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Media Company
1%
Legal Firm
1%
Outsourcing Company
1%
Hospitality Company
1%
Real Estate/Law Firm
1%
Agriculture
1%
Pharma/Biotech Company
1%

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CyberArk Identity customers

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CyberArk Identity reviews

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IH
Head of IT at Skutin Solutions
Verified user of CyberArk Identity
Mar 7, 2025
Enables efficient management of privileged access, though deployment has been complex

Pros

"CyberArk Identity's ability to safeguard financial services infrastructure is good."

Cons

"Integration or deployment is extremely difficult for CyberArk Identity."
JA
Private Wealth Advisor at Arima Fund Limited
Verified user of CyberArk Identity
Aug 7, 2025
Best Solution to increasing workflow security

Pros

"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."

Cons

"One area for improvement is the complexity of the learning curve for new users."
Find out what your peers are saying about CyberArk Identity. Updated August 2025
864,703 professionals have used our research since 2012.
Julio Montero - PeerSpot user
Access Management Analyst at Telefónica
Verified user of CyberArk Identity
Feb 20, 2025
Access management system provides strong security and effortless user authentication

Pros

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."

Cons

"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
WY
Program Officer at Imagine Her
Verified user of CyberArk Identity
Feb 23, 2025
Integrates well with Microsoft Defender and has a reasonable price

Pros

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable. "

Cons

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. "
S Azeem - PeerSpot user
Senior Technology Manager at a outsourcing company with 501-1,000 employees
Verified user of CyberArk Identity
Jun 5, 2025
Eases regulatory compliance and streamlines administrative tasks with efficient identity and password management in sensitive sectors

Pros

"CyberArk Identity is at the top."

Cons

"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
RiyasAbdulkhader - PeerSpot user
Security Consultant at a financial services firm with 10,001+ employees
Verified user of CyberArk Identity
Feb 24, 2024
Offers Multi-factor authentication (MFA) and supports single sign-on (SSO) across multiple applications but dependency on Identity Connectors for seamless federation can be cumbersome

Pros

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

Cons

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
Avinash Gopu. - PeerSpot user
Associate VP and Cyber Security Specialist at US Bank
Verified user of CyberArk Identity
Mar 3, 2024
Allows Linux and Unix administrators to login with single password

Pros

"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. "

Cons

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support. "
Joble John - PeerSpot user
Vice President - Global Head of Privilege Access Management, Data Services and Certification at Barclays Capital
Verified user of CyberArk Identity
Jun 17, 2024
Fairly priced and offers ease of integration

Pros

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."

Cons

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."