

Auth0 and CyberArk Identity both compete in the identity and access management category. Auth0 seems to have the upper hand in terms of ease of integration and API capabilities, whereas CyberArk Identity is stronger in securing privileged access.
Features: Auth0 provides seamless client-side integration with JWT, strong social media logins, and is backed by extensive API features. It is customizable using rules and pipelines, facilitating sophisticated authentication workflows. CyberArk Identity offers comprehensive password management, robust privilege account management, integration with IT tools like UiPath Orchestrator, and advanced SSO & MFA features.
Room for Improvement: Auth0 would benefit from enhanced authorization features, improved customization options in New Universal Login, and clearer pricing models. CyberArk Identity faces challenges in easing setup complexity, simplifying integration processes, and providing more user-friendly documentation.
Ease of Deployment and Customer Service: Auth0 is deployed predominantly cloud-based, allowing modern digital integration and is known for efficient customer support. CyberArk Identity offers both cloud and on-premises deployment flexibility, but its customer service experiences variability due to engineer turnover.
Pricing and ROI: Auth0's pricing can be expensive and confusing, though users cite a 300% ROI from reduced development time. CyberArk Identity, despite higher costs, justifies its pricing with extensive features providing strong value in privileged access management.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
The tool is very scalable and meets our customers' needs.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Auth0 could be made more accessible to beginners.
A reduction of 20-25% would be great.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The most valuable feature of Auth0 is its customizability.
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
| Product | Market Share (%) |
|---|---|
| Auth0 | 16.1% |
| CyberArk Identity | 3.9% |
| Other | 80.0% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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