Cisco Duo and CyberArk Identity are both prominent identity and access management solutions. Cisco Duo is favored for its straightforward setup and pricing, while CyberArk Identity is recognized for its robust feature set and strong security capabilities, which users find worth the higher cost.
What features are offered by Cisco Duo in comparison to CyberArk Identity?Cisco Duo is praised for its ease of use, reliable multi-factor authentication, and seamless integration with various applications. CyberArk Identity offers comprehensive security features, including privileged access management and detailed audit trails.
What areas of improvement can be found in Cisco Duo in comparison to CyberArk Identity?Cisco Duo users point out the need for more granular policy settings and enhanced reporting capabilities. CyberArk Identity users suggest improvements in user experience and a more streamlined setup process.
How is the ease of deployment and customer service of Cisco Duo in comparison to CyberArk Identity?Cisco Duo is often noted for its quick and easy deployment, with strong customer support making the process smooth. CyberArk Identity, though more complex to deploy, offers extensive support resources and customer service, which users find crucial for troubleshooting and setup.
What setup costs and ROI can be seen with Cisco Duo in comparison to CyberArk Identity?Cisco Duo offers competitive pricing with a clear return on investment due to its simplicity and effective core functionalities. CyberArk Identity has a higher initial cost but provides substantial ROI through enhanced security and additional features.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
We can use it on different phones and computers, demonstrating its scalability.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Something they could improve is the management of multifactor authentication.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.
Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.
What are Cisco Duo’s Essential Features?Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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