WorkFusion vs WorkflowGen comparison

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84% willing to recommend

WorkflowGen

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and WorkflowGen are competing in the automation and workflow management market. WorkFusion appears to have the upper hand with its advanced AI-driven technology and integration capabilities, whereas WorkflowGen is distinguished by its extensive customization options.

Features: WorkFusion is noted for its machine learning models, RPA capabilities, and task automation features that significantly improve efficiency. WorkflowGen stands out with its custom workflow development, powerful form designer, and business process management features. The primary difference lies between WorkFusion's automation depth and WorkflowGen's customization scope.

Ease of Deployment and Customer Service: WorkFusion's cloud-based model ensures quick deployment and offers strong support channels as well as comprehensive training resources, thereby enhancing the overall customer experience. WorkflowGen provides a hybrid deployment model that accommodates both on-premises and cloud installations. This flexibility suits various organizational structures, though it can require a more detailed setup process initially. WorkFusion's deployment is often seen as simpler and faster.

Pricing and ROI: WorkFusion tends to involve a higher setup cost but offers significant ROI by increasing task automation efficiency and leveraging AI innovations, making it a cost-effective choice for large-scale operations. WorkflowGen typically presents more moderate costs and delivers solid ROI through effective process management and reduced licensing fees. While some users find WorkFusion's advanced features worth the price, WorkflowGen is attractive to those looking for cost-effective and reliable solutions.

To learn more, read our detailed WorkFusion vs. WorkflowGen Report (Updated: April 2025).

WorkFusion vs. WorkflowGen

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

WorkflowGen

Ranking in Process Automation

40th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Business Process Design (29th), Business Process Management (BPM) (54th), Rapid Application Development Software (37th), Low-Code Development Platforms (33rd)

WorkFusion

Ranking in Process Automation

14th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of WorkflowGen is 0.2%, up from 0.2% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Christopher Odonoghue

SAP Solution Lead at Johnson & Johnson

Good for automatically triggering workflows, but needs to be more customizable

We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."

"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

"In terms of stability, it's quite good. It's an internal IP product."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"This solution has great document recognition capabilities."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"For automating mundane activities, I can recommend WorkFusion."

More WorkFusion pros

Cons

"This solution needs to be more customizable."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

"The user experience could be better both from an RPA perspective and from a business perspective."

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

More WorkFusion cons

Pricing and Cost Advice

Information not available

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We are on an annual contract to use the solution."

"Find it online."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"My client is using RPA Express, which is available for them to use free of charge."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

29%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Comparisons

No data available

UiPath Platform vs WorkFusion

Compared 40% of the time

Microsoft Power Automate vs WorkFusion

Compared 15% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

More WorkFusion Competitors

Product Reports

Business Process Design

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Overview

Immediately accelerate business process adaptability with fluid workflow automation. Use the WorkflowGen .NET workflow software's low code environment to maximize the efficiency of process designers and developers.

Automate any type of human and system-based enterprise process within a battle-tested infrastructure.

Customize and integrate your workflow apps to meet your requirements in a highly configurable environment.

Engage process participants with a full-featured workflow portal, native mobile apps, and email approvals, or through seamless integration with your own web apps.

Leverage a solution used by Fortune 500 companies for worldwide business-critical applications.

WorkflowGen

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

WorkFusion vs. WorkflowGen