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WorkFusion vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

WorkflowGen
Ranking in Process Automation
41st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (27th), Business Process Management (BPM) (39th), Rapid Application Development Software (31st), Low-Code Development Platforms (35th)
WorkFusion
Ranking in Process Automation
25th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (14th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of WorkflowGen is 1.3%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
WorkFusion1.3%
WorkflowGen1.3%
Other97.4%
Process Automation
 

Featured Reviews

CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"It’s easier, more controlled and automatized checks of the budget through this system."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"Overall, I would recommend this solution to other users."
"In terms of stability, it's quite good. It's an internal IP product."
"We can see that its competitive ability is quite good."
"Their robots have increased the rate of efficiency by two to five times in our organization."
"RPA, as a whole, is an amazing product within WorkFusion when it comes to deploying at scale."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"I would definitely recommend WorkFusion because I think over the last six months it has matured and it is stable."
 

Cons

"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
"Yes, for email notification but it could also be with company network."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"For me, where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python; my feeling was that the speed at which Python did things, how fast it did them, was quite cool, it was faster."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"However, we've had use cases where we decided not to employ WorkFusion because it lacked capabilities that were important for the business processes in our company."
"The product needs to be "simple and easy" to use."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"On a scale from one to ten where one is the worst and ten is the best, I would rate WorkFusion as a seven out of ten. It is not higher because they have got some work to do now."
 

Pricing and Cost Advice

Information not available
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"My client is using RPA Express, which is available for them to use free of charge."
"It is not the most expensive solution, but it is also not the cheapest."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Construction Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
25%
Construction Company
12%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Comparisons

 

Overview

 

Sample Customers

Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about WorkFusion vs. WorkflowGen and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.