We performed a comparison between ABBYY Vantage and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Time-saving with increased levels of accuracy."
"Its OCR Engine is very successful, and it is the leading OCR Engine. It also has NLP support."
"The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution."
"It's easy to use."
"Allows us to run through documents and extract information."
"Its ease of use is valuable. It is easy to use and configure."
"ABBYY Vantage has reduced our data because it can classify and extract information from documents."
"The initial setup is not difficult. The vendor provides technical documents to assist with deployment."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"Occasionally, we found the Machine Learning feature to be not working as per our expectations. Sometimes, it also failed to extract details from a PDF. It would be great if training batches work with 100% accuracy. I don't see any other major concerns with ABBYY FlexiCapture."
"There is always room for improvement in any product. Some of the configurations for the machine learning models for invoice reading are fairly complicated. There is so much customization that is possible with that sort of thing, so it makes sense that there are a lot of options, but some of the more important ones can be a little better streamlined or more upfront. Currently, machine learning models are a little bit difficult to configure satisfactorily."
"This solution could be improved by offering better integration with other platforms."
"One major area that requires improvement in ABBYY Vantage is its current JSON output format."
"The initial setup was relatively complex. The people who install it must be knowledgeable about what they are doing."
"The price for trainings or certifications are on the very, very high side."
"I would like to see a machine learning model to make the solution more intelligent."
"The accuracy changes depending on the scenario so you need to test it before committing to this solution."
"The solution is not user-friendly, this is something they should improve."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
ABBYY Vantage is ranked 6th in Robotic Process Automation (RPA) with 30 reviews while WorkFusion is ranked 5th in Robotic Process Automation (RPA) with 14 reviews. ABBYY Vantage is rated 8.0, while WorkFusion is rated 8.0. The top reviewer of ABBYY Vantage writes "Gives control over what goes through the system, lessens the errors, and saves time to allow the teams to focus on bigger picture things". On the other hand, the top reviewer of WorkFusion writes "Helps our bank get reconciliations done on time, and frees up employee time to work with customers". ABBYY Vantage is most compared with UiPath, HyperScience, IQ Bot, OpenText Intelligent Capture and Blue Prism, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega Robotic Process Automation. See our ABBYY Vantage vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors and best Intelligent Document Processing (IDP) vendors.
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