ScienceLogic vs WhatsUp Gold comparison

ScienceLogic and Progress Software are both solutions in the Network Monitoring Software category. ScienceLogic is ranked #26 with an average rating of 9.0, while Progress Software is ranked #21 with an average rating of 8.0. ScienceLogic holds a 1.4% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ScienceLogic

Read 46 ScienceLogic reviews

10,364 Views
5,493 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

13,110 Views
7,342 Comparison Views

85% willing to recommend

ScienceLogic

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and WhatsUp Gold are popular network monitoring solutions. Based on the comparison, WhatsUp Gold's ease of use and clear visualization give it an advantage for users wanting straightforward solutions.

Features: ScienceLogic offers comprehensive monitoring capabilities, scalability, and integration with third-party tools. WhatsUp Gold provides ease of use, clear visualization of network data, and straightforward deployment.

Room for Improvement: ScienceLogic needs a more intuitive interface, better documentation, and improved ease of use. WhatsUp Gold requires more advanced features, better scalability, and enhanced capabilities.

Ease of Deployment and Customer Service: ScienceLogic's deployment is complex but manageable with strong customer support. WhatsUp Gold is praised for its straightforward deployment process and responsive customer service.

Pricing and ROI: ScienceLogic's setup costs are higher, but users feel the ROI justifies the investment due to its extensive features. WhatsUp Gold offers lower initial costs and a shorter path to realizing ROI, appealing to budget-conscious buyers.

To learn more, read our detailed ScienceLogic vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

August 2026

Download the complete report

Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Network Monitoring Software

26th

Ranking in Server Monitoring

11th

Ranking in IT Infrastructure Monitoring

18th

Ranking in Cloud Monitoring Software

14th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), IT Operations Analytics (9th), AIOps (11th)

WhatsUp Gold

Ranking in Network Monitoring Software

21st

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

17th

Ranking in Cloud Monitoring Software

25th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.4%, up from 1.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.1%
ScienceLogic	1.4%
Other	96.5%

Network Monitoring Software

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer Service: It is top rated. I have never waited on hold for help."

"This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM."

"The integration of ScienceLogic with our existing IT ecosystems has significantly benefited our organization, as all alerts now directly go to IBM Netcool and then to the ITSM tool, ServiceNow."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"It has given us comprehensive monitoring across all platforms."

"The Power Packs that are available are amazing."

"Technical Support: The best I've ever experienced."

"The most valuable features of ScienceLogic are AI and machine learning."

More ScienceLogic pros

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The user interface is good enough."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The new version has a lot of improved features."

"Auto scanning is most valuable. It looks for rogue devices on your network."

More WhatsUp Gold pros

Cons

"Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific)."

"ScienceLogic's technical support should respond more efficiently in terms of time."

"The UI takes a bit to learn but once you get past that it gets the job done."

"I believe the knowledge base leaves a little room for improvement."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring."

"Turning it on was pretty straightforward but getting it configured was a Herculean task and a lot of work."

More ScienceLogic cons

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The technical support does not bother to respond."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The point system is not clear and clarity around this would improve our understanding of the system."

"Sometimes it's a little bit slow."

More WhatsUp Gold cons

Pricing and Cost Advice

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The pricing model for ScienceLogic could improve."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

More ScienceLogic pricing and cost advice

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The pricing can be on the expensive side when considering competing products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

See all answers

What is your primary use case for ScienceLogic?

Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

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Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

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Product Reports

Buyer's Guide

ScienceLogic

July 2026

Download ScienceLogic product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Overview

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

August 2026

Free Report: ScienceLogic vs. WhatsUp Gold

Find out what your peers are saying about ScienceLogic vs. WhatsUp Gold and other solutions. Updated: August 2026.

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