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ScienceLogic vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ScienceLogic
Ranking in Network Monitoring Software
23rd
Ranking in Server Monitoring
9th
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), IT Operations Analytics (10th), AIOps (11th)
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in Server Monitoring
14th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Cloud Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.4%, up from 1.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.4%
WhatsUp Gold2.1%
Other96.5%
Network Monitoring Software
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ScienceLogic is an excellent all around suite of tools."
"I recommend ScienceLogic to other users."
"The integration of ScienceLogic with our existing IT ecosystems has significantly benefited our organization, as all alerts now directly go to IBM Netcool and then to the ITSM tool, ServiceNow."
"We were able to increase the monitoring coverage of both our legacy and public cloud based infrastructures, while also cutting costs by over $2 million across a five year period."
"The best feature is the highly flexible graphs."
"The most valuable features of ScienceLogic are AI and machine learning."
"Power packs."
"Web monitoring, service and processes monitoring have saved and prevented more than just one outage."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"Their tech support is very good."
"The documentation is very good."
"The solution effectively monitors network devices and servers."
"WhatsUp Gold is very easy to deploy."
"The new version has a lot of improved features."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
 

Cons

"The product must educate its strategic partners for deployment."
"I would like to see out-of-the-box standard dashboards for common services."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"Reporting is still a gigantic pain point, we invest a lot of cycles in manufacturing reports off-board -#notfun."
"As we have increased the amount of devices and the range of those devices we have run in to scaling issues which will most likely cause us to stand up a brand new instance of ScienceLogic to meet our needs."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The product is old and not updated."
"The interface needs some work."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"There is a very big gap in the support."
 

Pricing and Cost Advice

"It comes with the OS built in, so no need to purchase an OS license or DB license."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The pricing model for ScienceLogic could improve."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ScienceLogic vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.