


WatchGuard Firebox and Zscaler Zero Trust Exchange Platform compete in the security solutions market, focusing on VPN configurations and zero-trust functionalities. Zscaler seems to have the upper hand due to its strong cloud integration and modern enterprise security approach.
Features: WatchGuard Firebox is renowned for its ease of VPN setup, user-friendly interface with default setups, and effective web filtering. Its reliable tech support is a significant advantage. Zscaler Zero Trust Exchange Platform excels in zero-trust functionalities, seamless cloud integration, and maintaining user experience while securing remote access, making it robust for organizations with extensive cloud service needs.
Room for Improvement: WatchGuard Firebox needs enhanced integration with third-party vendors, a more intuitive dashboard, and improved reporting features. There is also a demand for simplified configuration processes and expanded cloud capabilities. Zscaler faces challenges with high costs, limited granular control, and less responsive customer support. Its multi-tenant architecture lacks flexibility compared to single-tenant alternatives, with room for improving feature control and backend transparency.
Ease of Deployment and Customer Service: WatchGuard Firebox offers straightforward on-premises deployment and strong customer service praised for prompt and knowledgeable support, although global support needs improvement. Zscaler excels in cloud deployment across public and private clouds, but its customer service could be more responsive and transparent for complex issues.
Pricing and ROI: WatchGuard Firebox is seen as cost-effective, with three-year licenses offering significant value for its integrated security features, appealing to small to mid-sized businesses. Zscaler is considered expensive due to incremental costs for advanced features, but its comprehensive cloud security justifies the price for larger organizations with extensive needs. WatchGuard provides clear ROI with practical features, while Zscaler offers ROI through its rich cloud-centric feature set and security assurance.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
Finally, we connected with someone, and I would rate their support as eight or nine out of ten once we were able to speak with them.
The technical support is good.
Sometimes, support takes time since the solution has some bugs that need fixing.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
We had many bottlenecks before deploying WatchGuard Firebox, but when we switched to a higher version of our firewalls, the bottlenecks were solved.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
It would be better for customers to get immediate replacements even with a standard subscription.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall.
They might be able to identify if something is missing with Zscaler.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.


| Company Size | Count |
|---|---|
| Small Business | 357 |
| Midsize Enterprise | 133 |
| Large Enterprise | 188 |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 27 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 41 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
WatchGuard Firebox is a high-performance firewall known for its ease of setup, offering robust security with layered protection and centralized management capabilities.
WatchGuard Firebox stands out for its intuitive management and high throughput, addressing security needs with features like VPN, web filtering, and threat detection. Its centralized control and reporting abilities, along with Active Directory integration, make it popular among varied organizations. Its user-friendly interface and ongoing updates enhance usability and reliability. However, there's a call for better cloud-based administration, scalability, and improved integration with third-party vendors.
What are the key features of WatchGuard Firebox?WatchGuard Firebox is implemented across industries to secure internet gateways and protect data in multi-site businesses. Its applications span from Unified Threat Management (UTM) and intrusion prevention to compliance support in business environments requiring secure connectivity through VPNs.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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