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Sophos UTM vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
Sentiment score
7.4
WatchGuard Firebox enhances security, saves costs and time, improves productivity, and supports efficient remote work for quick returns.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
Sentiment score
7.2
WatchGuard Firebox customer service is praised for its prompt, expert support and effective issue resolution, despite occasional delays.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
Sentiment score
8.1
WatchGuard Firebox is praised for scalability and adaptability, though some models struggle with high bandwidth and large demands.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
Sentiment score
8.6
WatchGuard Firebox is highly stable, requiring minimal reboots, often rated 8-10/10 for reliability and efficiency.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
WatchGuard Firebox users seek user-friendly design, better integration, enhanced support, improved features, and reduced reliance on Microsoft's OS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
WatchGuard Firebox offers cost-effective pricing and comprehensive security features, making it a popular choice over Barracuda and SonicWall.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
WatchGuard Firebox offers ease of use, robust security features, and seamless integration, enhancing performance, scalability, and management.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos UTM
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Unified Threat Management (UTM) (6th)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
Firewalls (16th), Unified Threat Management (UTM) (2nd)
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
17%
Comms Service Provider
8%
Government
7%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
11%
Hospitality Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
What needs improvement with Sophos UTM?
With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad ...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Astaro
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
One Housing Group
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Sophos UTM vs. WatchGuard Firebox and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.