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Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Microsoft Purview DLP offers cost savings, security enhancements, and reduced onboarding time, though ROI varies among users.
Sentiment score
7.6
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
 

Customer Service

Sentiment score
5.1
Microsoft Purview DLP support is inconsistent, with quick responses and clear resources but also delays and monopolistic concerns.
Sentiment score
6.7
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
Once we got to the Microsoft engineers, the experience was great.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.6
Microsoft Purview Data Loss Prevention offers scalable, flexible cloud solutions, but needs improvements in user-friendliness and device-level scalability.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
 

Stability Issues

Sentiment score
7.8
Microsoft Purview Data Loss Prevention is highly stable, reliable, and responsive, though minor real-time issues and internal connection challenges exist.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
Sometimes the solution is not stable when the internal connection is not reliable, so this aspect needs improvement.
 

Room For Improvement

Microsoft Purview DLP needs better integration, improved UI, enhanced AI features, cost-effective licensing, and better language support.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
Implementing a degree of severity ranking is essential.
Endpoint Data Loss Prevention needs to be improved as it is not up to expectations.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Microsoft Purview DLP in E5 licenses offers competitive pricing and flexible payment, valued for security features and added services.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
 

Valuable Features

Microsoft Purview DLP enhances data security with auto-labeling, multi-cloud support, cross-platform protection, and strong compliance features.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
The feature I find most valuable that I'm currently using is the quickness of the emails that the Microsoft Purview Data Loss Prevention solution sends to us, where we get notifications that say a user has potentially breached our data guideline rules, and we get those alerts continuously, allowing us to enforce them manually.
Microsoft Purview Data Loss Prevention usually performs well, except for endpoint Data Loss Prevention, which may need improvements.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Microsoft Purview Data Loss...
Ranking in Data Loss Prevention (DLP)
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
22
Ranking in other categories
Microsoft Security Suite (17th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of June 2025, in the Data Loss Prevention (DLP) category, the mindshare of Microsoft Purview Data Loss Prevention is 15.2%, down from 17.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 6.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Q&A Highlights

ChennaRao Vemula - PeerSpot reviewer
Aug 06, 2024
 

Featured Reviews

Roby Skariah - PeerSpot reviewer
Automation has given us consistent analytics and improved quality of insights into user activity
One of the valuable features of Purview is the ability to create a legal hold on a user's account within the compliance portal. That's pretty useful when it comes to any litigation or if you want to redeem the content within a mailbox, OneDrive, or a generic public SharePoint site. If you want to retain the user's data until the case is resolved, you can use the legal hold feature. Also, it's important that Purview can connect to iOS, Mac, and Android devices. With smartphone involvement, so many applications can now be accessed through them and it is important to apply Purview across operating systems and platforms. Purview's natively integrated compliance across Azure Dynamics and Office 365 is also significant because within Microsoft 365 there are multiple applications. Irrespective of whether it's Dynamics or Azure, it's very important that it has native support. The data connectivity should be efficient enough to support and secure their own platform's data. In addition, with varying regulations in different industries and matters, Purview lets you create rules and conditions based on industry standards around the world. That is important. Our company is in pharmaceuticals and the rules and conditions are different from other industries. It is important to be able to keep track of all these regulations and have a tool that is flexible enough to create the regulatory rules and conditions we need. And when it comes to data loss protection, Purview has features that can recognize patterns and detect any sort of data loss, where the data is being transferred from its platform to a different one. The default settings that come with it are pretty nice for identifying data transfer or data loss across the platform. It also comes with a lot of training materials, with use cases and examples, to help educate users and make them familiar with the tool.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Data Loss Prevention?
The most valuable features are identifying sensitive data and issuing alerts.
What is your experience regarding pricing and costs for Microsoft Purview Data Loss Prevention?
My experience with the pricing, setup costs, and licensing is not something I manage directly since I'm the owner operator; my colleagues might be more involved with that aspect as we have other te...
What needs improvement with Microsoft Purview Data Loss Prevention?
Improving Microsoft Purview Data Loss Prevention would involve recognizing that the whole AI path we are all on is going to help, given the massive amount of data we handle; even if there are true ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

Microsoft Endpoint Data Loss Prevention, MS Endpoint DLP, Microsoft Endpoint DLP
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Microsoft Purview Data Loss Prevention vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.