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Tungsten Insight vs Zoho Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in BI (Business Intelligence) Tools
40th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (12th)
Zoho Analytics
Ranking in BI (Business Intelligence) Tools
9th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
34
Ranking in other categories
Reporting (5th), Data Visualization (10th), Embedded BI (3rd)
 

Mindshare comparison

As of October 2026, in the BI (Business Intelligence) Tools category, the mindshare of Tungsten Insight is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zoho Analytics is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Zoho Analytics1.4%
Tungsten Insight0.6%
Other98.0%
BI (Business Intelligence) Tools
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
Sai Nandan Sambu - PeerSpot reviewer
Associate Data Analyst at Monocept
Has improved HR insights through seamless data integration and real-time reporting
For our strategic initiatives, the AI functionality is not useful because it cannot provide requirement-specific insights. It only gives an overview of the report. One major issue I face in Zoho Analytics is related to pivot tables. When using two text fields, such as client and project, with numerical data, sorting becomes impossible. However, with one text field and multiple numerical data fields, sorting works properly. I have escalated several cases for Zoho Analytics. In one instance, we needed a specific chart type that wasn't available in Zoho Analytics, unlike Power BI where new charts can be added. After multiple escalations, they provided a feature to add charts using JavaScript. Additionally, we have escalated the pivot table sorting issue multiple times, but it remains unresolved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"You can easily customize reporting to pull the fields that interest you."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"It provides the ability to design applications directly."
"The initial setup is straightforward."
"It's a very strong analytics tool."
"The data source is the most valuable feature as it can perform any function."
"Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly complex query for me, Technical Support: Excellent"
"We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table."
"Its a fast tool to assist companies who do not want to spend on software developments."
"The AI called Zia in Zoho Analytics is extremely useful—whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts."
"The integration interface is very easy to use and allows you to directly connect to a variety of APIs."
"We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials."
 

Cons

"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"The initial setup is complex and would be difficult to carry out without any training."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"This solution does not support manufacturing facilities."
"It would be great to have more user input fields which can be used on dashboards."
"The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour."
"The support team doesn't have full awareness of the system capabilities."
"They should provide white labeling with a cheaper option."
"One major issue I face in Zoho Analytics is related to pivot tables. When using two text fields, such as client and project, with numerical data, sorting becomes impossible."
"I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures."
"Zoho Analytics can improve by offering more options in the reports, as there are situations where the types of reports offered are a little limited, and I would like additional types of reports along with more functions in the SQL for queries."
 

Pricing and Cost Advice

Information not available
"The tool's pricing is similar to other Zoho applications and is affordable."
"Zoho Analytics costs $ 4,200 per month, billed yearly."
"The product is expensive."
"The product's licensing is reasonable."
"For one license the pricing is about $35 a user."
"The pricing is okay. It is fair compared to the market."
"An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis."
"I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
9%
Insurance Company
6%
Construction Company
16%
Outsourcing Company
11%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zoho Analytics?
Compared to other analytic tools, Zoho Analytics is cost-effective. The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power ...
What needs improvement with Zoho Analytics?
For our strategic initiatives, the AI functionality is not useful because it cannot provide requirement-specific insights. It only gives an overview of the report. One major issue I face in Zoho An...
What is your primary use case for Zoho Analytics?
We are using an HRMS tool, Zoho People. We use automations for our people's convenience. We use automations in Zoho People. For insights regarding Zoho People data, we use Zoho Analytics. In the HR...
 

Also Known As

Kofax Insight
Zoho Reports
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Find out what your peers are saying about Tungsten Insight vs. Zoho Analytics and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.