Celonis vs Tungsten Insight comparison

Celonis and Tungsten Automation are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while Tungsten Automation is ranked #15. Celonis holds a 15.7% mindshare in PM, compared to Tungsten Automation’s 2.1% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

Celonis

Read 60 Celonis reviews

7,007 Views
3,153 Comparison Views

100% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

890 Views
223 Comparison Views

75% willing to recommend

Celonis

Tungsten Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and Celonis compete in the process mining and analytics category. Celonis appears to have the upper hand due to its comprehensive features delivering significant value.

Features: Tungsten Insight offers intuitive data integration, quick identification of process inefficiencies, and efficient analytics capabilities. Celonis provides advanced process mining tools, robust data analytics offering real-time insights, and automation features that enhance decision-making.

Ease of Deployment and Customer Service: Tungsten Insight is recognized for straightforward deployment and strong customer support, facilitating a quick setup process. Celonis offers a comprehensive deployment model with extensive guidance, requiring more initial investment in time and resources but ensures effective implementation through excellent customer service.

Pricing and ROI: Tungsten Insight provides a cost-effective setup yielding significant ROI in a shorter timeframe, appealing to smaller organizations or those with limited budgets. Celonis, although associated with higher upfront costs, delivers higher ROI over time through sophisticated analytics and long-term process improvements, making it compelling for businesses focused on comprehensive enhancement and efficiency.

To learn more, read our detailed Celonis vs. Tungsten Insight Report (Updated: March 2026).

Buyer's Guide

Celonis vs. Tungsten Insight

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (6th)

Tungsten Insight

Ranking in Process Mining

15th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (40th)

Mindshare comparison

As of March 2026, in the Process Mining category, the mindshare of Celonis is 15.7%, down from 19.5% compared to the previous year. The mindshare of Tungsten Insight is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Celonis	15.7%
Tungsten Insight	2.1%
Other	82.2%

Process Mining

Featured Reviews

Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cause analyzer is a very good feature."

"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."

"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."

"The real-time replication was just implemented and is quite useful."

"We can observe the flow and invoices."

"The most valuable feature of this solution is the PTS service."

"The process mapping is most valuable to us."

"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."

More Celonis pros

"It provides the ability to design applications directly."

"You can easily customize reporting to pull the fields that interest you."

"The initial setup is straightforward."

"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."

Cons

"The product must focus on training for low-code and no-code people."

"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."

"They should leverage the solution's machine learning algorithms."

"The task mining feature of Celonis needs improvement because it's more challenging than it looks."

"From a development perspective, I think there could be improvements in version control and deployment."

"The tool must have better process graphs."

"The data modeling features could be more intuitive."

"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."

More Celonis cons

"It would be ideal if there were some standard forms that could be customized."

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

"The initial setup is complex and would be difficult to carry out without any training."

"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."

Pricing and Cost Advice

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."

"It is only affordable for large or public companies."

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"The solution is quite expensive."

"Celonis is expensive, but it is functional."

"It is an expensive solution."

"The pricing is reasonable."

"The product is pretty expensive but reasonable."

More Celonis pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

11%

Financial Services Firm

Energy/Utilities Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	44

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

See all answers

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 50% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

UiPath Process Mining vs Celonis

Compared 6% of the time

Microsoft Power Automate vs Celonis

Compared 6% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

More Celonis Competitors

UiPath Process Mining vs Tungsten Insight

Compared 18% of the time

Tableau Enterprise vs Tungsten Insight

Compared 16% of the time

Microsoft Power BI vs Tungsten Insight

Compared 16% of the time

Process Mining Group ProM vs Tungsten Insight

Compared 11% of the time

Software AG ARIS Process Mining vs Tungsten Insight

Compared 11% of the time

More Tungsten Insight Competitors

Product Reports

Buyer's Guide

Celonis

March 2026

Download Celonis product report

Buyer's Guide

BI (Business Intelligence) Tools

March 2026

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.

Tungsten Automation

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

Celonis vs. Tungsten Insight

March 2026

Free Report: Celonis vs. Tungsten Insight

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