Celonis vs Tungsten Insight comparison

Celonis and Tungsten Automation are both solutions in the Process Mining category. Celonis is ranked #1 with an average rating of 8.3, while Tungsten Automation is ranked #17. Celonis holds a 21.4% mindshare in PM, compared to Tungsten Automation’s 0.5% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

Celonis

Read 54 Celonis reviews

4,024 Views
1,438 Comparison Views

100% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

85 Views
33 Comparison Views

75% willing to recommend

Celonis

Tungsten Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and Celonis compete in the process mining and analytics category. Celonis appears to have the upper hand due to its comprehensive features delivering significant value.

Features: Tungsten Insight offers intuitive data integration, quick identification of process inefficiencies, and efficient analytics capabilities. Celonis provides advanced process mining tools, robust data analytics offering real-time insights, and automation features that enhance decision-making.

Ease of Deployment and Customer Service: Tungsten Insight is recognized for straightforward deployment and strong customer support, facilitating a quick setup process. Celonis offers a comprehensive deployment model with extensive guidance, requiring more initial investment in time and resources but ensures effective implementation through excellent customer service.

Pricing and ROI: Tungsten Insight provides a cost-effective setup yielding significant ROI in a shorter timeframe, appealing to smaller organizations or those with limited budgets. Celonis, although associated with higher upfront costs, delivers higher ROI over time through sophisticated analytics and long-term process improvements, making it compelling for businesses focused on comprehensive enhancement and efficiency.

To learn more, read our detailed Celonis vs. Tungsten Insight Report (Updated: June 2025).

Buyer's Guide

Celonis vs. Tungsten Insight

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten Insight

Ranking in Process Mining

17th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (49th)

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of Celonis is 21.4%, up from 16.0% compared to the previous year. The mindshare of Tungsten Insight is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

AntonioCardone

Senior Development Manager at Lutech

Enables a data-driven approach to process analysis and helps generate cost savings

This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."

"In my Celonis experience, it is easy to use and has higher AI capabilities."

"I have found the automatic mapping of the processes themselves to be a valuable feature."

"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."

"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."

"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."

"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."

"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."

More Celonis pros

"It provides the ability to design applications directly."

"The initial setup is straightforward."

"You can easily customize reporting to pull the fields that interest you."

Cons

"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."

"The tool must have better process graphs."

"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."

"It could be less expensive."

"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."

"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."

"Celonis needs to improve the feature channel."

"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."

More Celonis cons

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

"The initial setup is complex and would be difficult to carry out without any training."

"It would be ideal if there were some standard forms that could be customized."

Pricing and Cost Advice

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

"It is an expensive solution."

"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."

"Though Celonis is a bit pricey, it is worth it."

"It is only affordable for large or public companies."

"I rate Celonis' pricing a ten out of ten because it is expensive."

"The cost of the software for us or the client is on the higher end."

More Celonis pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

14%

Financial Services Firm

11%

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

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What is your experience regarding pricing and costs for Celonis?

Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 58% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

UiPath Process Mining vs Celonis

Compared 6% of the time

Microsoft Power Automate vs Celonis

Compared 4% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

More Celonis Competitors

No data available

Product Reports

Buyer's Guide

Celonis

June 2025

Download Celonis product report

Buyer's Guide

BI (Business Intelligence) Tools

June 2025

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.

Tungsten Automation

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

Celonis vs. Tungsten Insight

June 2025

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