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Zoho Analytics pros and cons

Vendor: Zoho
4.1 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

The integration interface is user-friendly and allows for direct connections to various APIs.
The AI feature, Zia, offers valuable insights for quick decision-making.
Zoho Analytics facilitates seamless data-driven decision-making through collaborative features.
Scheduling of reports and dashboards is a highly valuable feature.
The pivot table functionality in Zoho Analytics is highly valued for drawing insights from complex data.

CONS

Zoho Analytics suffers from limited graph and report options, lacking variety in visualization types and styles.
There is criticism regarding the pricing of white labeling options, which users find expensive compared to competitors like Tableau.
Customer support is frequently criticized for slow response times and lack of full awareness of system capabilities.
The current limit of 300 columns in worksheets is seen as restrictive, especially for large data projects.
AI-driven insights are considered inaccurate, with users seeing no significant improvement in data analysis capabilities.
 

Zoho Analytics Pros review quotes

CW
Business Development Director at Skore
Jun 11, 2018
The integration interface is very easy to use and allows you to directly connect to a variety of APIs.
it_user1305378 - PeerSpot reviewer
Executive Director at deepdive
Mar 6, 2020
Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show.
VK
Co-Founder at Intelytica
May 14, 2020
We really like that it's user friendly and has a lot of combinations and charts. They're good compared to other tools. We used a free Elastic product, comparatively, this solution is good because of their support, UI, and connecting to databases is very easy.
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,853 professionals have used our research since 2012.
reviewer1222644 - PeerSpot reviewer
Solutions Consultant at a tech services company with 11-50 employees
May 18, 2020
Zoho Analytics is the best software for giving reports to customers and we can create any report that is required.
SA
Founder and CEO at Information Age Consulting
Jan 12, 2022
I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.
GP
Computer Operator at Jtech
Jun 21, 2022
The front end of this solution including the graph generation using SQL has been most useful.
AD
Sales Manager at Value-Score Business Solutions
Jun 29, 2022
It provides insights into leads, information about the team and about various sales activities. The graphical representations in the form of charts is excellent.
MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Apr 27, 2023
The solution’s dashboard is very good.
MP
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
May 30, 2023
The data source is the most valuable feature as it can perform any function.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics.
 

Zoho Analytics Cons review quotes

CW
Business Development Director at Skore
Jun 11, 2018
It would be great to have more user input fields which can be used on dashboards.
it_user1305378 - PeerSpot reviewer
Executive Director at deepdive
Mar 6, 2020
There should be more types of graphics available for use in the reports.
VK
Co-Founder at Intelytica
May 14, 2020
In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA.
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,853 professionals have used our research since 2012.
reviewer1222644 - PeerSpot reviewer
Solutions Consultant at a tech services company with 11-50 employees
May 18, 2020
This solution does not support manufacturing facilities.
SA
Founder and CEO at Information Age Consulting
Jan 12, 2022
They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.
GP
Computer Operator at Jtech
Jun 21, 2022
The customer service and support for this solution could be improved by faster response times.
AD
Sales Manager at Value-Score Business Solutions
Jun 29, 2022
A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved.
MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Apr 27, 2023
The solution does not provide call center facilities for customer support.
MP
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
May 30, 2023
The hourly pricing needs improvement.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics.