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Zoho Analytics pros and cons

Vendor: Zoho

4.2 out of 5

25 reviews
96% willing to recommend

Pros & Cons summary

Zoho Analytics integrates with multiple APIs and data sources, enhancing connectivity. Advanced scheduling syncs reports and dashboards, while Ask Zia aids decision-making. Embeddable dashboards extend reach, supporting financial and sales analysis. User input fields, varied graph styles, and affordable white labeling would improve functionality. Frequent API updates and better support response times are needed to optimize user experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Zoho Analytics provides seamless integration with a variety of APIs, making database connectivity easy.

Ask Zia is an innovative feature that helps optimize data presentations and improvements.

The ability to share and embed dashboards enhances operational efficiency for users.

Scheduling reports and syncing data from third-party applications are valuable features of Zoho Analytics.

Zoho Analytics offers advanced analytics for IT support, sales, and financial business use cases.

CONS

Zoho Analytics lacks a variety of graph styles and chart options, limiting user customization.

User input fields for dashboards are insufficient, impacting functionality.

Support for manufacturing facilities and call centers is absent, decreasing its utility for certain businesses.

White labeling is available but considered expensive, requiring a more affordable option for companies.

Pricing structures and analytics plans are complex and confusing, needing simplification for better user understanding.

Zoho Analytics Pros review quotes

Senior Zoho Developer at a cloud solution provider with self employed

Aug 20, 2025

We find Zoho Analytics easy to use, making it very beneficial for our operations.

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Executive Director at deepdive

Mar 6, 2020

Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show.

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SA

Dr. Salah Alnajem

Founder and CEO at Information Age Consulting

Jan 12, 2022

I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.

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Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

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CW

Business Development Director at Skore

Jun 11, 2018

The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

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reviewer1222644

Solutions Consultant at a tech services company with 11-50 employees

May 18, 2020

Zoho Analytics is the best software for giving reports to customers and we can create any report that is required.

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CRM Team Leader at a tech company with 201-500 employees

Jun 27, 2023

It's a very strong analytics tool.

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Network Security and Data Specialist at JW Seagon

Jan 6, 2025

We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials.

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Kishor Lamdande

Zoho Developer at Megnet Limited

Aug 9, 2023

The initial setup is straightforward.

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MP

Menelio M. Patapat Jr.

Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees

May 30, 2023

The data source is the most valuable feature as it can perform any function.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Jun 6, 2023

Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics.

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Show 8 more reviews (out of 18)

Zoho Analytics Cons review quotes

Senior Zoho Developer at a cloud solution provider with self employed

Aug 20, 2025

The analytics plans are very complex because they depend on the users, while other Zoho plans operate on a per-user basis.

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Executive Director at deepdive

Mar 6, 2020

There should be more types of graphics available for use in the reports.

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SA

Dr. Salah Alnajem

Founder and CEO at Information Age Consulting

Jan 12, 2022

They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.

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Free Report: Zoho Analytics Reviews and More

Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

866,685 professionals have used our research since 2012.

CW

Business Development Director at Skore

Jun 11, 2018

It would be great to have more user input fields which can be used on dashboards.

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reviewer1222644

Solutions Consultant at a tech services company with 11-50 employees

May 18, 2020

This solution does not support manufacturing facilities.

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CRM Team Leader at a tech company with 201-500 employees

Jun 27, 2023

The navigation on the interface is not intuitive.

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Network Security and Data Specialist at JW Seagon

Jan 6, 2025

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures.

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Kishor Lamdande

Zoho Developer at Megnet Limited

Aug 9, 2023

The support for Zoho Analytics is pathetic.

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MP

Menelio M. Patapat Jr.

Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees

May 30, 2023

The hourly pricing needs improvement.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Jun 6, 2023

There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics.

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Show 8 more reviews (out of 18)

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