Studio Creatio vs Zapier comparison

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Studio Creatio

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Executive SummaryUpdated on Dec 11, 2025

Zapier and Studio Creatio both serve businesses seeking enhanced automation and integration. Zapier is often seen as superior due to its extensive app integration capabilities, while Studio Creatio's strength lies in its comprehensive process management and customization options for complex workflows.

Features: Zapier offers a wide range of app connections, providing flexibility and ease in automating workflows. Its integration capabilities save development time and simplify connecting disparate systems. Studio Creatio focuses on robust business process management, featuring low-code development and strong CRM functionalities, appealing to organizations requiring detailed process management and scalability.

Room for Improvement: Zapier faces challenges with Google Sheets integrations, lacks in custom logic flows, and could improve error reporting. It also has high pricing concerns for some users. Studio Creatio struggles with UI customization, complexity in integrations, and needs improvements in areas like HRM and translation accuracy.

Ease of Deployment and Customer Service: Zapier is easily deployed on the public cloud but receives mixed feedback on technical support speed. Studio Creatio offers diverse deployment options, including on-premises and hybrid solutions, with generally high customer support ratings praised for its efficiency.

Pricing and ROI: Zapier can become expensive but its free tier is appreciated and seen as cost-effective due to time-saving benefits. Studio Creatio is reasonably priced compared to high-end ECM solutions, with its new pricing model offering improved flexibility for low-code projects. Both platforms deliver ROI by minimizing the need for extensive development resources.

To learn more, read our detailed Studio Creatio vs. Zapier Report (Updated: December 2025).

Studio Creatio vs. Zapier

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

Studio Creatio boosted ROI with streamlined processes, task automation, enhanced productivity, reduced costs, and industry-specific adaptability.

Sentiment score

6.1

Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.

No quotes available

For more quotes and insights, download the Studio Creatio report

In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

For more quotes and insights, download the Zapier report

Customer Service

Sentiment score

7.6

Studio Creatio excels in efficient service, proactive support, and timely communication, despite occasional time zone delays.

Sentiment score

7.0

Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.

The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.

For more quotes and insights, download the Studio Creatio report

Creatio Technical Consultant at a computer software company with 11-50 employees

Their technical support is good; they respond promptly and are very helpful.

MuhammadImran

Go High Level Manager at Virtual Worker Now

This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.

Sachin Shrtivastava

Automation Engineer at Axe Automation

In my experience, the customer service and technical support of Zapier is very slow.

Awais Mehmood

Webflow Developer at Qureos

For more quotes and insights, download the Zapier report

Scalability Issues

Sentiment score

7.6

Studio Creatio offers scalable, customizable solutions for diverse businesses, supporting many users and processes without performance loss.

Sentiment score

7.4

Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.

No quotes available

For more quotes and insights, download the Studio Creatio report

Make.com and nEn nEight n excel in handling complex automation tasks.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Stability Issues

Sentiment score

7.9

Studio Creatio is praised for its stability, reliability, and minimal downtime, despite occasional minor performance issues.

Sentiment score

6.7

Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.

It is quite stable, clean, and a steady platform.

For more quotes and insights, download the Studio Creatio report

Creatio Technical Consultant at a computer software company with 11-50 employees

In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Room For Improvement

Users seek improved customization, multi-data source features, better integration, translation, and performance enhancements for Studio Creatio.

Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.

It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.

For more quotes and insights, download the Studio Creatio report

Creatio Technical Consultant at a computer software company with 11-50 employees

The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Awais Mehmood

Webflow Developer at Qureos

Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Compared to Make.com and other tools that have a drag-and-drop system, this is lacking.

Sachin Shrtivastava

Automation Engineer at Axe Automation

For more quotes and insights, download the Zapier report

Setup Cost

Studio Creatio offers competitive pricing, seen as cost-effective compared to ECM solutions, with user costs around $15 monthly.

Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.

No quotes available

For more quotes and insights, download the Studio Creatio report

The pricing is in accordance with market standards and even lower in some cases.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.

MuhammadImran

Go High Level Manager at Virtual Worker Now

For more quotes and insights, download the Zapier report

Valuable Features

Studio Creatio offers customizable, scalable tools with CRM, low-code features, and omnichannel integration for efficient business process management.

Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.

It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.

For more quotes and insights, download the Studio Creatio report

Creatio Technical Consultant at a computer software company with 11-50 employees

I actually used most of the automation features. When a user submits a form, I get the details or leads of that form and put them on other third-party tools, such as Notion, Google Sheets, Airtable, or send a lead to Slack.

Awais Mehmood

Webflow Developer at Qureos

Creating integration points through webhooks is particularly useful for anyone working on integration projects.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

By specifying conditional logic rather than transforming and performing conditions within the visualization tool, Zapier provides conditional logic on the behavioral side to get specific data and load it into Power BI visualization tool.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

For more quotes and insights, download the Zapier report

Categories and Ranking

Studio Creatio

Ranking in Business Orchestration and Automation Technologies

24th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (24th), Rapid Application Development Software (20th), Low-Code Development Platforms (17th)

Zapier

Ranking in Business Orchestration and Automation Technologies

16th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (17th), Cloud Data Integration (12th), AI Software Development (14th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Studio Creatio is 1.3%, up from 0.9% compared to the previous year. The mindshare of Zapier is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
Zapier	0.6%
Studio Creatio	1.3%
Other	98.1%

Business Orchestration and Automation Technologies

Featured Reviews

Customer data has driven better decisions and highlights where workflow automation still needs improvement

Creatio Technical Consultant at a computer software company with 11-50 employees

The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio. It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.

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René Ludwigs

Product Owner | Integration

Diverse integration options support workflow automation while pricing and support need improvements

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

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Use our free recommendation engine to learn which Business Orchestration and Automation Technologies solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Comms Service Provider

13%

Computer Software Company

10%

Manufacturing Company

University

10%

Financial Services Firm

10%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Studio Creatio?

The tool is reasonably priced.

What needs improvement with Studio Creatio?

What is your primary use case for Studio Creatio?

For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, serv...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...

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Product Reports

Download Studio Creatio product report

Studio Creatio

January 2026

Download Zapier product report

January 2026

Overview

Studio Creatio is a no-code agentic platform to build applications and AI agents with natural language and visual designers.

Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

Creatio

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Rangel Logistics Solutions

BuzzFeed, Groupon, Spotify, Columbia University, FOX