

UiPath Platform and SS&C Blue Prism are key competitors in the robotic process automation category. UiPath often has the upper hand due to its user-friendly interface and extensive support system, while SS&C Blue Prism is renowned for its strong integration capabilities and robust security features suitable for larger enterprises focused on compliance.
Features: UiPath Platform is recognized for its versatile drag-and-drop workflow builder, seamless integration with a variety of third-party services, and a rich set of developer-friendly tools that support comprehensive automation activities. SS&C Blue Prism, on the other hand, excels with its robust integration capabilities, reliable process automation, and effective management of complex, large-scale deployments.
Room for Improvement: UiPath could enhance its platform by improving enterprise-level security features, expanding capabilities to better support complex processes, and optimizing integration with legacy systems. SS&C Blue Prism could benefit from a more intuitive user interface, improved learning resources for non-developers, and offering more flexible, cloud-based deployment options to cater to diverse business needs.
Ease of Deployment and Customer Service: UiPath provides a streamlined cloud-based deployment model that supports quick implementation, coupled with responsive customer service, making it accessible for businesses seeking swift deployment. In contrast, SS&C Blue Prism offers a robust on-premise deployment model tailored for organizations with stringent compliance needs, though it may require more thorough initial setup due to its complexity.
Pricing and ROI: UiPath is generally seen as cost-effective, offering competitive pricing and quick return on investment, ideal for businesses prioritizing rapid deployment. SS&C Blue Prism, despite higher initial costs, provides significant long-term ROI through scalable automation solutions, appealing to organizations focused on strategic, large-scale automation.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
They provide very detailed responses that enable us to handle any issues effectively.
The response times were slow to turn around.
They were very helpful, addressing the issue in three hours.
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
It is scalable from the solution perspective.
The solution is capable of scaling with just a few clicks.
The scalability of the UiPath Platform rates a ten out of ten.
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
I have not experienced any downtime, crashes, or performance issues.
Over six years, we have created zero support cases with UiPath.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Most of the UiPath products are priced higher than competitors.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
I find the design studio, where I can build the automation, to be the most useful.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
| Product | Market Share (%) |
|---|---|
| UiPath Platform | 9.0% |
| SS&C Blue Prism | 1.1% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 249 |
| Midsize Enterprise | 143 |
| Large Enterprise | 669 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.
UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.
What are the key features of UiPath Platform?
What benefits should users look for in reviews?
UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.
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