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Splunk SOAR vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Splunk SOAR's benefits vary, often improving efficiency, yet setup complexities and costs can challenge perceived returns and integration success.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
6.9
Splunk SOAR's support is responsive and efficient, with strong documentation but needs improvement in niche telecom use cases.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.1
Splunk SOAR is highly scalable, adaptable for various environments, with users praising its flexibility despite occasional issues.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
7.5
Splunk SOAR is stable with minimal outages, effective high-availability features, minor latency issues, and an eight out of ten stability rating.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Splunk SOAR users seek better integration, advanced automation, improved usability, enhanced features, comprehensive documentation, and more responsive support.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Splunk SOAR's subscription model is costly but justified for its efficiency and automation benefits, especially for larger organizations.
VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
 

Valuable Features

Splunk SOAR excels in customizable automation, seamless integration, enhancing incident response, and reducing manual tasks with user-friendly features.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The customization of the playbook in Splunk SOAR is very beneficial.
My impressions of Splunk's ability to predict, identify, and solve problems in real-time are very impressive.
 

Categories and Ranking

Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd), Security Incident Response (2nd), Endpoint Detection and Response (EDR) (24th), Ransomware Protection (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Splunk SOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 7.7%, down 8.2% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.7% mindshare, down 2.3% since last year.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Microsoft Sentinel16.3%
Palo Alto Networks Cortex XSOAR9.7%
Other66.3%
Security Orchestration Automation and Response (SOAR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint1.7%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other80.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
Computer Software Company
12%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise28
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
The solution is free for us, which is a beneficial aspect.
What needs improvement with Splunk Phantom?
It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search head, and compatibility with that would be beneficial. More training classes from S...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Phantom
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Recorded Future, Blackstone
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: August 2025.
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